Round Rock Toyota

The salesman dealt with, Mohammed Merchant, was unprofessional and insulting. We were looking to trade in a specialty vehicle that the dealership wanted to give us an insignificant amount for. Wh unprofessional and insulting. We were looking to trade in a specialty vehicle that the dealership wanted to give us an insignificant amount for. When this was brought up with Mohammed, in addition to financing through Toyota, he told us no one else would give us a better price, that he had no influence over the trade in amount, and that we should stick with the financing through our bank because Toyota could not finance us. He also failed to reply to communication from my wife, directing communication only to me. Well well... we went to Toyota of Killeen, where we worked with Jim Bounds. Not only did they offer us $2000 more for our trade, they also cut the interest rate we were planning on with our bank by 2/3 through Toyota financing. Suddenly Mohammed has begun emailing us again with the great deals he can offer us after everything he told us previously. Now, if Mohammed really has no influence over trade in amounts, communication, or financing, I wonder what he could possibly offer us now and what the real difference between dealerships could be. Our only contact with this dealership was through Mohammed, and I would not recommend to anyone, especially women, to deal with him or the dealership. More

Jim was very helpful and accomodating during my new car purchase. He found exactly the car I wanted, and even went to pick it up himself so I could have it before my rental car expired. I also loved the fa purchase. He found exactly the car I wanted, and even went to pick it up himself so I could have it before my rental car expired. I also loved the fact that he took the time to go through all the car features with me before I drove off the lot. Overall, this was a very good experience. More

I bought a Tacoma 4x2Prerunner Double Cap Short Bed. I met Jim Godfrey at the dealer during my lunch break. We discussed my preference for a truck. He showed me and explain the details between the Tundra met Jim Godfrey at the dealer during my lunch break. We discussed my preference for a truck. He showed me and explain the details between the Tundra and the Tacoma. Provided me with a Tacoma brochure. We exchanged phone numbers and I went back to work. The great part of this whole experience with Jim was that we were able to do all the negotiations thru text messages and one short phone call. Even better, the truck that I wanted was clean and ready for me when I arrived at the dealer later that day after work. All the paper work was fill up which made my time at the dealer well expended with out the long wait usually happen when you decide to buy a car. I definetly will consider going back to Round Rock Toyota and look for Jim the next time I feel the need to get a new car or truck. ;-) More

I recently bought a 2011 RAV4. As a Realtor, I use my vehicle for work a lot so it was a big decision for me. Plus, it was my first SUV (I had always driven cars before). I worked with both Debbie Standi vehicle for work a lot so it was a big decision for me. Plus, it was my first SUV (I had always driven cars before). I worked with both Debbie Standiford and Den Mak, both of which were absolutely fantastic! I'm sure I wore them out with all my questions, especially Den Mak, since he's the one who accompanied me on several test drives. Den was extremely patient and thorough with answering all of my questions, explaining about all the features of the vehicle and comparing different makes and models. Den also went the extra mile in picking me up when I needed a ride back to the dealership! There are simply not enough good things I could ever say about how professional, knowledgeable and helpful they and the whole Round Rock Toyota team were and I love driving this new RAV 4!!! I will happily recommend Debbie and Den and Round Rock Toyota dealership to anyone who is looking to buy a new vehicle. More

We bought a 2011 4Runner Limited from Round Rock Toyota. It was our first and only stop that day. The team at RR Toyota was awesome! From Debbie, our salesperson to the guys in Finance. Thank you for doin It was our first and only stop that day. The team at RR Toyota was awesome! From Debbie, our salesperson to the guys in Finance. Thank you for doing your jobs so well!!! I would definitely recommend RR Toyota. More

Indicated my interest in Toyota Corolla Sport on internet, received immediate e-mail response, my husband quickly received phone call from Lance to discuss availability and pricing, we are very sati internet, received immediate e-mail response, my husband quickly received phone call from Lance to discuss availability and pricing, we are very satisfied with deal, were able to pick up our son's new car same day. Both men we worked with while visiting Round Rock Toyota (Lance Gremillioin and the "financing" person) were friendly, knowledgeable, and moved us through process with no hassles. We will be doing business with you again. More

We were hoping to find a dealership with excellent service and reasonable prices, Round Rock toyota had the most positive reviews around Austin. Christy was excellent, very straight forward, friendly service and reasonable prices, Round Rock toyota had the most positive reviews around Austin. Christy was excellent, very straight forward, friendly yet professional! We would recommend this dealership to our friends. More

This is the 3rd new Toyota Corolla my wife and I have purchased from Round Rock Toyota. We wouldn't even consider going anywhere else. Of the three sales, Debbie Standiford made this one the very best. S purchased from Round Rock Toyota. We wouldn't even consider going anywhere else. Of the three sales, Debbie Standiford made this one the very best. She was friendly, professional and caring. She went above and beyond to find us just the right vehicle and even boxed up our belongings from our trade-in! Debbie gave us excellent customer service. I would highly recommend Debbie to my family and friends who need a car. More

Great service, I got a 2011 Camry from Round Rock Toyota, they are so profesional and easy to work with that I forgot I was dealing with a car dealership. It has been the best experience ever. Mohammed is an they are so profesional and easy to work with that I forgot I was dealing with a car dealership. It has been the best experience ever. Mohammed is an outstanding, trustworthy and honest salesperson who cares about his customers and stay on top of every detail to make sure you understand the whole buying process and to make sure you are satisfied. More

Our purchase of a new 2011 Toyota Avalon was a pleasurable experience. Our sales lady was Debbie Standiford. She displayed professionalism in her representation of the dealership and of Toyota. Sh pleasurable experience. Our sales lady was Debbie Standiford. She displayed professionalism in her representation of the dealership and of Toyota. She was knowledgable about the car and efficient in arranging for the purchase. More