Rountree Moore Ford
Lake City, FL
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I contacted Jayden because I found a specific truck I’ve been looking for for years. I was in the middle of my very busy season at work and told Jayden I wasn’t interested in driving the hour up there to w been looking for for years. I was in the middle of my very busy season at work and told Jayden I wasn’t interested in driving the hour up there to waste my time. He assured me he wouldn’t do that. And he wasn’t lying. Not only did we get my truck but we also left with a new suv for my wife as well. I appreciate the honesty and transparency we were afforded during our transactions. We will be back (hopefully not soon). Well done!!! More
We came to the dealership to buy a truck for my husband and a couple of days later left with a new vehicle for myself as well. During our first visit, we briefly discussed what I wanted in a vehicle but i and a couple of days later left with a new vehicle for myself as well. During our first visit, we briefly discussed what I wanted in a vehicle but it wasn’t on the lot. We came back to get the tool box transferred from my husbands old to his new truck and I was shown multiple vehicles in different trims and explained the differences between them. I knew I wanted an Expedition Max Limited and left with the Stealth version of it. I couldn’t be happier. We were extremely pleased and grateful for the kindness and helpfulness from everyone from the receptionist to the GM. We had enthusiastic help along the way from people who weren’t even involved in our sales. (No credit for our transactions). Jayden and Aaron were both top notch to work with. I wish we could do all business transactions with straight shooting, honest, efficient folks like them! More
They understood my need and gave me a fair deal and Jesse was amazing in all the time and conversations to make sure I got what I wanted for the best deal … you made a new customer for life was amazing in all the time and conversations to make sure I got what I wanted for the best deal … you made a new customer for life More
My experience with Rountree Moore Ford Service Department was a horrible experience. There was inadequate and unclear communication. During the 2 days my car was in for the repair, I was not kept up to date was a horrible experience. There was inadequate and unclear communication. During the 2 days my car was in for the repair, I was not kept up to date with the progress of the repair. Though I was assured that I would be kept up to date about what was found and the progress of the repair, I was not notified what had been found or told how long the repair would take. More
I have traveled across country to buy a car here. The service is amazing, Mike Hearne has always treated me with respect and finds what I’m looking for! The service is amazing, Mike Hearne has always treated me with respect and finds what I’m looking for! More
I’m very happy with this dealership and it’s staff very friendly and everyone greeted us with a smile we went to look at a preowned Edge and wound up purchasing an new 2023 Ford Escape friendly and everyone greeted us with a smile we went to look at a preowned Edge and wound up purchasing an new 2023 Ford Escape More
Jordy was great to work with and took the extra steps to provide all answers and details. Anyone else over the last few months didn't even give me the time of day because I wanted to buy a $50k truck. When provide all answers and details. Anyone else over the last few months didn't even give me the time of day because I wanted to buy a $50k truck. When other dealers saw me, they didn't think I could afford it. Jordy took the extra time to focus on the answers and details. For that, I purchased a $50k truck with them. Thank you Jordy More