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Rountree Moore Ford
Lake City, FL
548 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 548 reviews
January 29, 2021
Service Rep Daniela is ALWAYS a pleasure to work with. She always goes over and beyond to help and answer any questions that you have and if she don’t have the answer she will do all she can to get it for She always goes over and beyond to help and answer any questions that you have and if she don’t have the answer she will do all she can to get it for you right then and there. She is awesome. If we had a company that she would fit within we would definitely be offering her a job to come work for us, you don’t meet people that are honest and go over and beyond to do their job everyday, and enjoy what they are doing. We always request for Daniela when we schedule or walk in and if she isn’t there we wait till a day she is. Thanks for the great service More
by csrtonya
Employees Worked With
Danielle Thomas
December 12, 2020
Very friendly, helpful service.Went "the extra mile" for Very friendly, helpful service. Went "the extra mile" for me. Made buying a new car a pleasant experience (which I usually dread). Am really enjoyi Very friendly, helpful service. Went "the extra mile" for me. Made buying a new car a pleasant experience (which I usually dread). Am really enjoying having a new vehicle. More
by ca_wise01
Employees Worked With
Mike Hearne, Sam Ryan
October 26, 2020
Very enjoyable, no pressure experience. I traveled over 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well. 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well. More
by hawaii1212000
Employees Worked With
Mike Hearne, Eddie Cruz
October 09, 2020
Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable. area was inside, out of the weather and very spacious. The customer waiting area was comfortable. More
by Scott
Employees Worked With
Michael Kelley, Stephen Jones, Tammy Bell
October 04, 2020
Extremely satisfied with this car buying experience, top notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicl notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicle was a success, even brought it to the party location!! More
by Moe
Employees Worked With
Stephen Jones, Sam Ryan
September 27, 2020
Service department mistreated my 70 year old mother during the pandemic and offered No apology. Lied to her and have yet to follow through on their promise. It’s been over a month and nothing has been during the pandemic and offered No apology. Lied to her and have yet to follow through on their promise. It’s been over a month and nothing has been done. We have called with no response. Robert at the service department is a problem, his word means nothing and he is unkind. Messages left with the manager have not been returned. Zero professionalism to customers who have bought several cars from them. Think twice before ever consider taking anything to them. All of this for a safety recall that Robert said “isn’t important”. More
by MICHAELCMOBLEY34
Employees Worked With
Robert
September 26, 2020
This was a very good experience....if you can say that about buying a new car. Tammy Bell was very helpful and accommodating. I have sent two friends to see her. about buying a new car. Tammy Bell was very helpful and accommodating. I have sent two friends to see her. More
by pjackson15
Employees Worked With
Sam Ryan, Tammy Bell
September 10, 2020
They are the best! Haven’t gone anywhere else for the last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! More
by Frontporchministries
Employees Worked With
Michael Kelley, Jason Heaps, Johnny Souza
August 28, 2020
I am not only super excited & proud to be the owner of a new 2020 Ford Mustang but I am also eternally grateful to my sales lady. Tammy went out of her way to get me in my car and make sure I’m satisfied!! new 2020 Ford Mustang but I am also eternally grateful to my sales lady. Tammy went out of her way to get me in my car and make sure I’m satisfied!! More
by irritated7
Employees Worked With
Tammy Bell
