Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rountree Moore Ford
Lake City, FL
551 Reviews
At our Ford dealership in Lake City, FL, we're ready to help you find the ideal vehicle for you and your family. Our range boasts powerful and roomy SUVs like the Ford Explorer, which can seat seven or eight people and the stylish Ford Edge. Our Ford SUV range also features the compact Ford Escape and the ever-popular Ford Expedition.
Consider going electric with the all-new Ford Mustang Mach-E, now available at our Ford dealership in Lake City, FL. We also offer elegant sedans such as the Ford Fusion and the classic Ford Taurus. If you're looking for a performance car, we've got you covered with models like the Ford Mustang.
You can also explore our selection of pre-owned vehicles at Rountree Moore Ford. Our inventory of used and certified pre-owned vehicles includes gently-used Ford models, alongside cars, sedans, pickup trucks, hatchbacks and SUVs from various manufacturers. Shop with confidence knowing that all our pre-owned vehicles have undergone a thorough inspection at our Ford service center.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 551 reviews
July 11, 2021
Had an appointment for oil change at 11am. 3 hours later I had to make them get my truck so could go to back to work. I had to make them get my truck so could go to back to work. More
by debi4relyt
Employees Worked With
March 02, 2021
Easy to deal with, great prices, and they went out of their way to make things work out well. We can highly recommend them to anyone. their way to make things work out well. We can highly recommend them to anyone. More
by mandssawicki
February 02, 2021
Very pleasant experience with Roundtree-Moore Ford Lake City. Greg Wollridge was outstanding. Straight forward and honest. Not pushy. Buy a car or truck from this dealer. City. Greg Wollridge was outstanding. Straight forward and honest. Not pushy. Buy a car or truck from this dealer. More
by AGuyWholeBoughtATruck
Employees Worked With
Greg Wollridge
January 29, 2021
Service Rep Daniela is ALWAYS a pleasure to work with. She always goes over and beyond to help and answer any questions that you have and if she don’t have the answer she will do all she can to get it for She always goes over and beyond to help and answer any questions that you have and if she don’t have the answer she will do all she can to get it for you right then and there. She is awesome. If we had a company that she would fit within we would definitely be offering her a job to come work for us, you don’t meet people that are honest and go over and beyond to do their job everyday, and enjoy what they are doing. We always request for Daniela when we schedule or walk in and if she isn’t there we wait till a day she is. Thanks for the great service More
by csrtonya
Employees Worked With
January 20, 2021
Rountree Moore service always does a great job. They even sent my phone a video describing what they were doing . very pleased with the service. sent my phone a video describing what they were doing . very pleased with the service. More
by 6161
Employees Worked With
December 12, 2020
Very friendly, helpful service.Went "the extra mile" for Very friendly, helpful service. Went "the extra mile" for me. Made buying a new car a pleasant experience (which I usually dread). Am really enjoyi Very friendly, helpful service. Went "the extra mile" for me. Made buying a new car a pleasant experience (which I usually dread). Am really enjoying having a new vehicle. More
by ca_wise01
October 26, 2020
Very enjoyable, no pressure experience. I traveled over 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well. 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well. More
by hawaii1212000
October 09, 2020
Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable. area was inside, out of the weather and very spacious. The customer waiting area was comfortable. More
by Scott
October 04, 2020
Extremely satisfied with this car buying experience, top notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicl notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicle was a success, even brought it to the party location!! More
by Moe
September 27, 2020
Service department mistreated my 70 year old mother during the pandemic and offered No apology. Lied to her and have yet to follow through on their promise. It’s been over a month and nothing has been during the pandemic and offered No apology. Lied to her and have yet to follow through on their promise. It’s been over a month and nothing has been done. We have called with no response. Robert at the service department is a problem, his word means nothing and he is unkind. Messages left with the manager have not been returned. Zero professionalism to customers who have bought several cars from them. Think twice before ever consider taking anything to them. All of this for a safety recall that Robert said “isn’t important”. More
by MICHAELCMOBLEY34
Employees Worked With
Robert
