
Rountree Moore Ford
Lake City, FL
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Very friendly, helpful service.Went "the extra mile" for Very friendly, helpful service. Went "the extra mile" for me. Made buying a new car a pleasant experience (which I usually dread). Am really enjoyi Very friendly, helpful service. Went "the extra mile" for me. Made buying a new car a pleasant experience (which I usually dread). Am really enjoying having a new vehicle. More
Very enjoyable, no pressure experience. I traveled over 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well. 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well. More
Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable. area was inside, out of the weather and very spacious. The customer waiting area was comfortable. More
Extremely satisfied with this car buying experience, top notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicl notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicle was a success, even brought it to the party location!! More
Service department mistreated my 70 year old mother during the pandemic and offered No apology. Lied to her and have yet to follow through on their promise. It’s been over a month and nothing has been during the pandemic and offered No apology. Lied to her and have yet to follow through on their promise. It’s been over a month and nothing has been done. We have called with no response. Robert at the service department is a problem, his word means nothing and he is unkind. Messages left with the manager have not been returned. Zero professionalism to customers who have bought several cars from them. Think twice before ever consider taking anything to them. All of this for a safety recall that Robert said “isn’t important”. More
This was a very good experience....if you can say that about buying a new car. Tammy Bell was very helpful and accommodating. I have sent two friends to see her. about buying a new car. Tammy Bell was very helpful and accommodating. I have sent two friends to see her. More
They are the best! Haven’t gone anywhere else for the last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! More
I am not only super excited & proud to be the owner of a new 2020 Ford Mustang but I am also eternally grateful to my sales lady. Tammy went out of her way to get me in my car and make sure I’m satisfied!! new 2020 Ford Mustang but I am also eternally grateful to my sales lady. Tammy went out of her way to get me in my car and make sure I’m satisfied!! More
1st time car buyer & I am VERY pleased with the service I received. Tammy Bell was very accommodating & friendly. I couldn’t be happier. She’s literally the best & made sure everything went perfect!!! I woul received. Tammy Bell was very accommodating & friendly. I couldn’t be happier. She’s literally the best & made sure everything went perfect!!! I would definitely recommend!! I got the car I’ve been wanting & at a great deal! More