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Rountree Moore Ford

Lake City, FL

4.4
537 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 537 reviews

June 12, 2023

The personnel at the dealer are always friendly. They take a lot of care in doing a good and fast job on getting the service done. More

by Bstratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
May 29, 2023

The service was complete, very professional, I was shown a video of my truck and given updates of what needed attention and what was good, The service was done in exceptionally quick time. Had the works do More

by Twistedpostman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Santiago Gala
May 17, 2023

My service advisor Santiago was very professional and got me in and out in a timely manner. To date I've only had oil changes and tire rotations. I have been very pleased with ease of making appointments an More

by paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Gala
May 08, 2023

My Service Advisor is FANTASTIC! Kept me advised on service status and helped me reset mileage function. Thank You Danielle. More

by Kathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
May 08, 2023

We arrived at the Rest Area near Lake City and our truck stopped. Being from out of state, we looked up the Ford dealership and when we called, the said if we could get it there by 3pm they could diagnose More

by fordlover46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby in service
May 04, 2023

The service department is great not impressed with the sales people. I felt very pressured into to buying More

by cyndijackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Danielle Thomas
April 27, 2023

Ronnie our service advisor made this experience a way smoother process of having a repair completed at the dealer this time round. Definetly a more pleasant experience and got our vehicle in and out quic More

by Portdiving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Mackey
April 26, 2023

I only deal with the service department. My service writer, Danielle, is the absolute best. She works hard to accommodate my schedule and to get my truck back to me on time. I appreciate wha More

by martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
April 24, 2023

This dealership is always clear and very friendly The service dept is above all My service adviser is prompt an keeps me updated all the time More

by Glynd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
April 18, 2023

Friendly Courteous And Professional service Service advisor Santi Gala was receptive and quick to explain but te service procedures More

by Carlito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santi Gala