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Rountree Moore Ford

Lake City, FL

4.4
537 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 537 reviews

November 20, 2018

Reliable Service I was able to get an appointment quickly and they are always so nice in there. Danielle is awesome and takes the time to answer any of my questions. More

by Hondas for Life :)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Nov 21, 2018 -

Rountree Moore Ford responded

Thanks for the awesome review!

November 19, 2018

Amazing experience Very professional, understanding and just an overall amazing experience! Tammy listened to my car needs and made sure to get me exactly what i wanted! More

by BrookeAshley3416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Townsend
November 13, 2018

The 5 stars go to Danielle Thomas. Danielle Thomas, service provider, has elevated the service of this dealership. She has brought back the hometown feel & service that has been missing More

by kelljack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Nov 13, 2018 -

Rountree Moore Ford responded

Thanks so much for the amazing review!

November 10, 2018

Kendell Fairchild , Service Advisor very professional and personal. Dane Northcutt, Shuttle Driver extremely accommodating. Had some recall work done, a service done More

by Regan,LD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Northcutt, Kendall Fairchild
Nov 12, 2018 -

Rountree Moore Ford responded

We're happy to hear that Kendall and Dane provided you with exceptional customer service! Thank you so much for the wonderful review!

November 09, 2018

Great for senior citizens! As a woman, senior citizen, I must have a reliable car when I need it. Danielle is a dream to work with and it is important to keep us informed what More

by DeeJay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Nov 12, 2018 -

Rountree Moore Ford responded

Thank you, DeeJay, for your excellent review! We are happy to hear your had a pleasant and stress-free visit with us!

November 08, 2018

Salesman Jared was great!!! Jared went the extra mile to get everything I needed both in and on the car, he was also the first one to respond when I went through TrueCar while s More

by Workaholic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Chris Hamrick, Jared Craig
Nov 09, 2018 -

Rountree Moore Ford responded

Hi, Workaholic - It seems like Jared was able to meet all of your needs and you had a good visit with us, yet you've only left us one star. Was there something more we could've done? If so, please send us an email with any other thoughts you have. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 09, 2018 -

Workaholic responded

I thought I gave all of the people I worked with 5 stars they were ALL great

November 08, 2018

Danielle is great😍😍😍😍 The best agent is Danielle Thomas she get you in and out. I love bring my Ford back to this dealership they all are get and try to help you with all t More

by MrsTaylor84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Strickland, Danielle Thomas
Nov 09, 2018 -

Rountree Moore Ford responded

Thank you, Mrs. Taylor, for your excellent review! We appreciate it.

November 07, 2018

Well done Service department I went in for oil change, and the service writer Ms.Danielle Thomas, was so kind and very helpful in pointing out things needed for the service of my More

by Amy51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Nov 08, 2018 -

Rountree Moore Ford responded

It's great to hear that your experience with us was great from beginning to end, Amy! Thanks for the full five stars!

November 07, 2018

Excellent help from your service advisor. My 2016 Lincoln MKS was overdue for 30,000 mile service. I was tight on time, having to work around a medical appointment for my wife. I called in a More

by Bill H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Nov 08, 2018 -

Rountree Moore Ford responded

Bill, thanks so much for your wonderful review! We're glad that you were satisfied with your visit from beginning to end.

November 04, 2018

New Truck It was a fast and easy process. Sam and Stephen made it a pleasure to buy a truck from them. I would recommend anyone looking to buy a new vehicle go More

by Newtruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Jones, Chris Hamrick, Sam Ryan
Nov 05, 2018 -

Rountree Moore Ford responded

Thank you for the incredible review! We're happy to see you're loving your new truck!

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