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Rountree Moore Ford

Lake City, FL

4.4
538 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 538 reviews

February 08, 2014

Mr. Gregory is an excellent sales representative. Been shopping & looking around for several weeks to trade in my Honda, & really was not pleased with what different dealerships had to offer. First of all More

by Titi185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory, Eddie Gregory
Feb 10, 2014 -

Rountree Moore Ford responded

Dora - we love hearing about customers that have a great experience at Rountree Moore Ford Lincoln so thank you for telling us you are one of them! We appreciate that you trusted us with assisting you with your vehicle needs and we are proud that you chose our dealership. Gregory is a valued member of our team and is dedicated to providing excellent customer service. We will share your comments with him. Please feel free to contact us if you have any questions or would like to book a future appointment. Best regards, Mary Rountree | Customer Care Specialist |mary@rountreemoore.com

January 16, 2014

We found the vehicle we wanted, for a good price and it was easy to come to terms. Salesmen Eddie Gregory and Ken Strickland were very helpful and reasonable. My only recommendation to the dealership wou More

by MRPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Jan 17, 2014 -

Rountree Moore Ford responded

Thank you for taking the time to write this glowing review about your recent visit! We are delighted to hear that you enjoyed working with Eddie and Ken. They are both an integral part of our team and are a reflection of our dedication to providing excellent customer service. I will share your comments with the team and we will discuss your recommendation. If you have any questions, please don't hesitate to give us a call. We look forward to working with you in the future! Best Regards, Susie Hall (susie.hall@rountreemoore.com)

January 09, 2014

Eddie Gregory was very friendly and helpful throughout the entire car buying process. We never felt pressured or rushed and we know we got a great deal on the car we bought. We recommend seeing Eddie at More

by peach92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Jan 10, 2014 -

Rountree Moore Ford responded

Thank you for the great review and recommendation! We are happy to hear that you enjoyed working with Eddie and that he provided you with great customer service. It was our pleasure assisting you with finding the best deal. If you have any questions, please don't hesitate to contact us. We look forward to working with you and we hope you will follow us on Facebook and Twitter for exclusive offers! Best Regards, Susie Hall (susie.hall@rountreemoore.com)

December 01, 2013

Lori was patient in helping us find the right vehicle that fit our budget. We began our quest at other dealerships prior to coming to Lori. By far, Lori was the hardest working sales person and looked ou More

by MKrieghauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
Dec 02, 2013 -

Rountree Moore Ford responded

Thank you for your great review and high ratings. We are happy to have Lori on the Rountree Moore Ford Lincoln team. She helps us achieve the level of customer satisfaction that our customers deserve. If you need anything else, please do not hesitate to contact us. Thanks, Susie Hall (susie.hall@rountreemoore.com)

November 25, 2013

This place is horrible who aligns a car without telling the customer they need upper control arm bushings first then Mr. Harrington here hung up when I called and asked him about it beware bunch of crooks. More

by 386tank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 08, 2013

On 11/6/13 I went to Rountree Moore Ford to look at and test drive a 2008 Ford F-150 XLT I saw advertised on the company website. Mr. Gregory was very friendly and cordial. After the test drive I told hi More

by spaceman53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Nov 08, 2013 -

Rountree Moore Ford responded

Thanks for taking the time to write a review on your experience with us. Eddie will be happy to know that you were happy with the experience he provided you. At Rountree Moore Ford we look forward to earning your business by providing you with exceptional customer service. If you have any questions or concerns, please do not hesitate to contact us. Thanks, Susie Hall (susie.hall@rountreemoore.com)

October 02, 2013

My husband and I were looking to purchase a new Ford Explorer; and found that Ken Strickland and Rountree-Moore Ford was the most enjoyable place to do business. Prior to our purchase we shopped around More

by larmthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, John Janki
Oct 03, 2013 -

Rountree Moore Ford responded

Thank you for taking the time to write about your experience at our dealership. All of us at Rountree-Moore Ford pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon.  Thank you and please do not hesitate to contact if you have any questions. Best Regards, Susie Hall (susie.hall@rountreemoore.com)

September 21, 2013

Derek was extremely helpful as we decided upon a new purchase and wonderful to work with! I would recommend Derek to anyone planning a vehicle purchase. More

by munchkeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Jones
Sep 23, 2013 -

Rountree Moore Ford responded

Thank you for your wonderful review and high ratings. We appreciate your feedback and Derek will be happy to hear that he was able to provide you the service that you deserve. We hope to continue to earn your business in the future. Feel free to check us out on Facebook and Twitter for any service specials or maintenance tips that can benefit you in the care of your vehicle. Thanks, Susie Hall (susie.hall@rountreemoore.com)

September 19, 2013

I had a great experience at Rountree-Moore in Lake City, My Sales Consultant Eddie Gregory was the Best! Loving my Sporty Volvo XC60. Kathy Barrs More

by kbarrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Sep 20, 2013 -

Rountree Moore Ford responded

Thank you Ms. Barrs, for your great review and high ratings. We appreciate your feedback on your experience with Eddie Gregory and the Rountree Moore team. We hope to continue to earn your business for years to come. If you have any questions or need anything, please don't hesitate to call. Thanks, Susie Hall (susie.hall@rountreemoore.com)

September 11, 2013

I would have given great all around but the banks make the dealership look bad at times, my personal experience I love Round-Tree Moore I wouldn't go any where else for my automobiles. I paid cash money f More

by mamaoftwo43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2013 -

Rountree Moore Ford responded

Thank you for taking the time to leave a review and thank you for your continuous business. We sincerely want to help you have the best customer service experience possible. We hope to continue to earn your business for hears to come. We hope to see you again soon. Please feel free to contact us with any other questions you may have. Thanks, Susie Hall (susie.hall@rountreemoore.com)

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