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Rountree Moore Kia

Lake City, FL

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179 Reviews

2528 US Highway 90 West

Lake City, FL

32055

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Showing 179 reviews

September 21, 2023

Went to car lot for a 2016 Chevy trac 10500 approximately. Couldn't finance me on that but oh could on a 2021 jeep compass for 28000 for 1500 down and 6 to 7 a month . HOW?????.Really More

by 2016 Chevy trac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis
April 06, 2023

Customer service is poor. Review contracts closely and don’t assume anything will be given as a standard even on certified vehicles. More

by Fredthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Alonso
October 03, 2022

Lot and back and forth with this dealership when you are trying to but a car. They will try to get at least $10k over MSRP for the vehicles. They also speed through the contracts so you don't catch everyth More

by KJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peyton
June 30, 2022

BUYERS BEWARE! I wanted to share my car buying experience with RoundTree Kia of Lake City this past Tuesday. Husband and I found this 2023 Kia Carnival SX Presti More

by bmetzler17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Herrera
June 15, 2022

Rountree Moore Kia is great! I just bought a new 2023 Kia Carnival from them. Such a painless and easy buying process: fast, friendly, helpful, and reasonable. My salesman was Pe More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Newsome
February 22, 2022

Horrible customer service, asking $20k over msrp, lying about selling over 6 EV6 at over $20k. More

by RuffMichael
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Feb 25, 2022 -

Rountree Moore Kia responded

We're sorry if we didn't meet your expectations. Please send us an email if we can try again to find the right vehicle for you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 07, 2021

Sales manager was not willing to work with me at all. To start, they listed the vehicle online for $38,000, but then added $2,000 in options that they add without you asking. These options include a $400 s More

by jonny5_34114
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Alonso
Nov 30, 2021 -

Rountree Moore Kia responded

Jonny, we apologize if we weren't able to meet all of your expectations. If there's any way we can try once more to earn your business, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 08, 2021

After having my car almost 4 months in the service shop with no updates and no time line when it would be done I get my car back and my tools that were in the car went from behind the 3rd row to dumped out More

by unsatisfied cust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The whole department but russ was a rude not helpful ever , Dane Northcutt
November 01, 2019

Great experience I hate car shopping because of pushy salesmen and how long the process takes. My experience at Roundtree was by far the best experience I’ve ever had. More

by Elle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Guy
October 23, 2019

Great, quick experience Sales team was about to answer our questions and get us in and out quickly. We love our new Telluride SX! Thanks Walt and Justin. More

by Ashley2434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gonzalez, Walter Guy
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