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Rountree Moore Kia
Lake City, FL
180 Reviews
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Showing 180 reviews
December 19, 2016
Great customer service! My husband and I purchased a 2017 Kia Sorrento today from Kez Ford and I must say it was a great experience. No back and forth salesman garbage just My husband and I purchased a 2017 Kia Sorrento today from Kez Ford and I must say it was a great experience. No back and forth salesman garbage just straight to the bottom line. He was very friendly and helpful. Donnie Allen originally called me and he was very nice on the phone but wasn't working today so Kez took care of us. Very happy all around. More
by Gigglesinfl
Employees Worked With
Kez Ford
December 02, 2016
Absolutely Excellent Service I live in Gainesville and this dealership had the best price for a 2016 Kia Soul+ around. I went to Ocala and even looked locally and the closest the I live in Gainesville and this dealership had the best price for a 2016 Kia Soul+ around. I went to Ocala and even looked locally and the closest they got in price was equal to this dealerships, but it was just the standard Kia Soul, if I wanted a + it would be 1-2 thousand dollars more. I dealt with Eddie over the phone and by text for about two weeks and every time that I spoke to him I wanted to drive to Lake City and pick up the Kia Soul that I had my eye on. Eddie was perfect very nice and wasn't really pushy at all-he wanted me to buy a car, but he was a very kind person who wanted me in a car that is safe and exactly what I wanted. He offered that if they didn't have a color that I liked they would have it ordered in one day, every other dealership said that the colors they have are the only options. When I asked about possibly putting leather into the seats he knew immediately that they could do that and the price(which was lower than any other price that I was quoted.) All in all I loved this dealership and if I ever need a new Kia I know where I will be going, and who I will ask for. Thank you Eddie! More
by Jordan Ramsby
Employees Worked With
Eddie Gregory
October 17, 2016
Tammy Bell was great! I stopped by Rountree about a year ago. Tammy Bell came out and I told her I was just looking. I was not ready to purchase. She took my name and numbe I stopped by Rountree about a year ago. Tammy Bell came out and I told her I was just looking. I was not ready to purchase. She took my name and number. Now, here is the good part. She did not bug or harass me. She simply kept in touch. She was always very courteous and professional every time she called or emailed me. When I finally decided to get serious about purchasing a used car, I went straight to Tammy. I was looking for a very specific vehicle and unfortunately, that particular car was not available locally. Although I ended up purchasing out of town, I highly recommend anyone to go see Tammy when you are ready for a new or used vehicle. I appreciate the way Tammy kept in touch but was never pushy. When I decide it's time for another purchase, I will definitely go see Tammy. More
by BandT
Employees Worked With
Tammy Bell
May 23, 2016
Eddie Gregory I bought a car back In September and I received wonderful customer service. Everyone was Very professional. I referred a friend. Eddie is just awesome I bought a car back In September and I received wonderful customer service. Everyone was Very professional. I referred a friend. Eddie is just awesome! More
by Kdasher8
Employees Worked With
Eddie Gregory
May 15, 2016
Lori is the best Lori was honest with me, treated me very well. When no other dealer would best honest about price and details she did. I will recommend her to my fr Lori was honest with me, treated me very well. When no other dealer would best honest about price and details she did. I will recommend her to my friend's and family. 5 stars does not seem enough. More
by Shell
Employees Worked With
Lori Hewitt
March 13, 2016
Eddie Gregory He won my son business in 2013 with his exceptional work ethics and his sincere customer sincerity. Ever since my family has not gone to another deale He won my son business in 2013 with his exceptional work ethics and his sincere customer sincerity. Ever since my family has not gone to another dealership. My family has been buying cars since 1999 outside of Roundtree Moore Lake City area. Eddie said he would do what it takes to win our family business and he has through his professionalism and dedication. He embraces the true brand of Roundtree Moore. More
by susan3355
Employees Worked With
Eddie Gregory
August 01, 2015
I had an excellent experience When I went to get my oil changed this week they cleaned the inside of my car and washed the outside, i was very impressed the my experience When I went to get my oil changed this week they cleaned the inside of my car and washed the outside, i was very impressed the my experience More
by SusieQ
Employees Worked With
Randy Fletcher
July 29, 2015
So glad I went to Kia Roundtree Moore , and met EDDIE GREGOR Thanks to Eddie , I was in a new Kia in one day. He was extremely helpful and patient with me . I will gladly recommend him as a sales person to my fr Thanks to Eddie , I was in a new Kia in one day. He was extremely helpful and patient with me . I will gladly recommend him as a sales person to my friends. I got the car I wanted , and a great price , everything I wanted. Thank you Eddie . ,, More
by bren0410
Employees Worked With
Eddie Gregory
July 06, 2015
Phenomenal There are just not enough words to describe the wonderful experience we had with Lori Hewitt at Rountree Moore Kia. Not only did she sell my husband a There are just not enough words to describe the wonderful experience we had with Lori Hewitt at Rountree Moore Kia. Not only did she sell my husband and I a beautiful Kia Optima Ex, she came in on her day off to do it. She drove us down to the Toyota dealership as well to look at the 2015 Camry SLX as well. She told me I would like the Optima more, but I was a hard sell. I had been drooling over the Camry for a week or so trying to convince my husband that it was what we needed. Lori parked them side by side and just sitting in the Camry I knew that she was right. Lori is a honest, trustworthy, friendly salesperson that I would recommend to anyone looking for a new vehicle. She worked diligently to have us out the door the same day with our new Optima. Thanks Roundtree Moore Kia for employing such amazing, customer service driven salespeople like Lori Hewitt. More
by moseley,mo
Employees Worked With
Lori Hewitt, Terry Kelley
May 19, 2015
Great customer service all the way through. My husband & I drove from Orange Park, FL to look at 1 Kia Soul that I caught on the internet for another dealership in Lake City. While we were driv My husband & I drove from Orange Park, FL to look at 1 Kia Soul that I caught on the internet for another dealership in Lake City. While we were driving; we happened to see the Roundtree-Moore Kia dealership. My husband & I decided to stop & see what they had. At the time it was Thursday night @ 6:30pm. We didn't realize that they closed @ 7:00pm. Anyway, Lori Hewitt met us @ the door & warmly welcomed us; showed us around; talked to us; & got a feel of what we were interested in. We came to look @ a Kia Soul. Lori went out after she escorted us back to her desk; brought back a BEAUTIFUL black Kia Soul + with a racing stripe. It was exactly what we were looking for! It drove like a dream. We went back to Lori's desk; made a great deal with our trade-in with her & Terry Kelley & wrapped things up with Mike Kelley in fiances. I wish everything was that easy. By the time we got the keys to our new 2015 Kia Soul; it was now 9:15. Never heard a complaint; never saw any sad faces or got the feeling of being hurried out the door. It was a great experience all around; & I'd definately go back to Lori & Terry & Mike when we need another car. My husband & I both felt like we knew these people for years. Needless to say we never made it to the other dealership. Thanks again Lori, Terry, & Mike for all your help. Your very satisfied NEW customers from Middleburg, FL More
by psu1978
Employees Worked With
Lori Hewitt, Michael Kelley, Terry Kelley
