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Valley Ford of Columbus
Columbus, OH
352 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 352 reviews
October 01, 2026
New to Columbus, needed help as my Ford Explorer would not start Sunday AM. Had it towed to this Dealer. Kevin in service worked hard to get my battery electrical problem solved and returned vehicle back not start Sunday AM. Had it towed to this Dealer. Kevin in service worked hard to get my battery electrical problem solved and returned vehicle back to me the next day. I have now decided to use Valley Ford as my local dealership. More
by jvandrews
Employees Worked With
Kevin Garcia
October 01, 2026
Poor communication. Kept the truck a week fixed close to 3000.00 worth of suggested items none of which fixed the original reason I brought the truck in for service. Kept the truck a week fixed close to 3000.00 worth of suggested items none of which fixed the original reason I brought the truck in for service. More
by KY
Employees Worked With
Kevin (Service Manager
September 30, 2026
Dealership was very helpful and gave us a great deal. Working with Dean was the best car buying experience we’ve had. No heavy pressure, no unnecessary nonsense. We highly recommend both! Working with Dean was the best car buying experience we’ve had. No heavy pressure, no unnecessary nonsense. We highly recommend both! More
by cbake298
Employees Worked With
Dean McGillivray
September 23, 2026
Took my Ford edge to the dealer for a very specific software update. I even gave them the information specific to the update. They required a $190 diagnostic fee, $190 for the software update and they software update. I even gave them the information specific to the update. They required a $190 diagnostic fee, $190 for the software update and they also charged $55 in Shop supplies, and another $35 “” technology fee. Essentially a $150 software update cost me worth $500 with all their xx fees. Then they got angry with me when I pointed out all the fees. Won’t be going back to this ridiculous dealer. More
by Spdac
Employees Worked With
Der
September 22, 2026
I had a great experience buying a dream truck of mine. Dean, Dino, and Missy were very fun to work with and I even got to enjoy a cool car show afterwards! Dean, Dino, and Missy were very fun to work with and I even got to enjoy a cool car show afterwards! More
by Ogdmc24
September 10, 2026
Valley Ford picked up my car performed. The work kept me posted what was going on and I have trust and confidence that the work is being done by competent people. Great place. I highly reco The work kept me posted what was going on and I have trust and confidence that the work is being done by competent people. Great place. I highly recommend Valley Ford! More
by Nicol
September 08, 2026
Salesmen straight up lie service advisors don't communicate service manager very rude unprofessional talks to you very condescending tells you to take your car elsewhere even though you purchased communicate service manager very rude unprofessional talks to you very condescending tells you to take your car elsewhere even though you purchased it there. I had ask several times for the manager or coo to call me on three separate occasions and never received a call More
by willieramey
Employees Worked With
Service advisor service manager
