Roush Honda

Jim was a great salemen, he knew that we were under a time crunch and he came through with a great discount. He showed us the car even though it was used like it was a new car. Second car bought from Rou time crunch and he came through with a great discount. He showed us the car even though it was used like it was a new car. Second car bought from Roush and Jim is a big reason why. No pressure sales and great customer service. More

I initially began working with Jim Hartsook several weeks ago as I began my hunt for a used Honda that my wife would feel comfortable with. Being a Honda "lifer", I was already familiar with the quality tha ago as I began my hunt for a used Honda that my wife would feel comfortable with. Being a Honda "lifer", I was already familiar with the quality that most have come to expect in Honda's. Although I was unable to find something on my first visit with Jim, he was able to provide some great insight and direction as I continued my search. My second visit with Roush, Jim Hartsook was off work; however, Tom Miller stepped up to the plate and was instrumental in ultimately putting my wife and I the wondering Accord we purchased. SInce we ran out of time with Tom, we were able to finish the process with Jim and make a terrific and fair deal. No high pressure sales and no "I have to feed my kids" sales pitches. Roush has earned life long customers if this is the experience they continue to provide. As I work in a customer service driven environment, I understand the importance of exceeding the expectation of customers and Roush has absolutely hit a home run! Thank you all! More

My husband and I came to the dealership to see what they had to offer and we were greeted by Richie. He asked us the right questions and took us to see what they had in stock. He knew of a car that fit our had to offer and we were greeted by Richie. He asked us the right questions and took us to see what they had in stock. He knew of a car that fit our price range and was exactly what I wanted. That day we walked out with the car we wanted! More

I have purchased 3 vehicles from Roush over the past 7 years. Jim provided another relaxed, low pressure, pleasurable car purchasing experience. The quality of the inventory is fantastic. I will definitel years. Jim provided another relaxed, low pressure, pleasurable car purchasing experience. The quality of the inventory is fantastic. I will definitely purchase my next Honda from Jim and Roush Honda. More

Richie Phillips help my wife and I purchase a certified used car and made the process go very easily. This is the second purchase that we have made at the Roush Honda location. In both purchases Richie hel used car and made the process go very easily. This is the second purchase that we have made at the Roush Honda location. In both purchases Richie help us with the purchase. Richie follows up with us after the purchase to make sure that the car was what we expected (and it was). Richie did all the paper work to get us a refund on the unused part of our warrenty on the Honda that we traded in for our latest purchase. We will definitely used Richie on all of our future purchases at Roush Honda. We were very pleased with the outstanding service we received. More

We had an awesome experience buying a used Honda Odyssey from Jim. He answered all of our questions and provided all the information we needed to make a good decision. Jim was friendly and we truly had fu from Jim. He answered all of our questions and provided all the information we needed to make a good decision. Jim was friendly and we truly had fun buying a car from him. This blew all of my other car purchasing experiences out of the water! It's a big deal to walk away with a car that you love, feel safe in and to feel like you got a good deal. I have already recommend Roush Honda to a few friends and told them to be sure to ask for Jim. Thank you for all of your help Jim! More

Christopher Pigg delivered service above and beyond as he assisted me with a question by not stopping until he found information, printed it and gave it to me. All based on a question regarding a rear seat. assisted me with a question by not stopping until he found information, printed it and gave it to me. All based on a question regarding a rear seat. Very courteous, professional and extremely helpful B Cannell Roush Honda vehicles 2008 Ridgeline 2012 Accord More

Richie was friendly and helpful, answered all our questions, wasn't pushy or salesy, was patient with my negotiating husband ;) and stayed after hours to complete paperwork. Would highly recommend R questions, wasn't pushy or salesy, was patient with my negotiating husband ;) and stayed after hours to complete paperwork. Would highly recommend Roush and Richie. Richie, I LOVE my new XTerra! More

Christopher Pigg provided excellent customer service when I brought my civic in for an oil change a few weeks ago. He went above and beyond, listened to my concerns, answered my questions thoroughly and pat I brought my civic in for an oil change a few weeks ago. He went above and beyond, listened to my concerns, answered my questions thoroughly and patiently, and was so respectful. People like Chris are the reason we continue to purchase and service our cars at Roush Honda. It's pretty incredible when you have to have maintenance done on your car and your day is actually BETTER for being there! Thanks, Chris and Roush! More

richie listened to what our needs were and took the time to help us find the vehicle that fit our needs. richie did not try to up sell us and worked with us on the final price. everyone at roush was friendl to help us find the vehicle that fit our needs. richie did not try to up sell us and worked with us on the final price. everyone at roush was friendly. we purchased a used car from roush 2 years ago at one of their other lots and hade a good experience at that time so we came back again. More