Hey Cammeron and Steve you said share my story - here it is! I ❤️ HRV
But this is what happened....
My first visit, was HORRIBLE, it sucked. Sales folks walking by me, ignored me, clearly didn’t see that I was there to make a deal , nonetheless I was by appointment. 30 minutes later I chose to walked away from Roush though I called management. and spoke to Steve K, Needless to say Steve got a verbal “ smack down” I ended up with no car and unhappy . As weeks passed I couldn’t stop thinking about something Steve said “give Roush a chance, that’s NOT how we business ; it’s not mission statement or who they are OR who the company is either. I know this this to be a fact about Roush family. which is why I came to Roush Honda.
Truth is I make mistakes - WE ALL make mistakes and ALL deserve Grace and second chances. That said, I made a quick call to Steve “ Hey , it’s Sandi, still wanna do business, without hesitation he said OF COURSE absolutely and thank you for the opportunity and I have just the person- Needless to say , he was spot on!!! Cammeron by far and hands down is nothing short of Awesomeness! Just amazing the connection we had , family and friends and much more- As for Steve, well I think we’ve mended all that needs to be healed. We’re going to be business friends for a long time and I’m going to keep coming back.
These two young men have made this transition nothing short of the best experience of spending my money pleasurable. 😊.
Without a doubt this is how a deal should be, a hand shake ( fist bump) good word of honor and integrity. You both have made this “old woman “, extremely happy and I cannot thank you enough.
God Bless you both.
just stopped by this morning to see how my friends at Honda are doing and took little treats in way Hot Krispy Kreme’s. Y’all are just awesome 👏❤️😎
You make me smile knowing without a doubt I can count on you for any problems that arise with my HRV! (Love the red). Anyway. Ben, my new found friend get stars too. Again can’t wait for friends and family to head over your way.
Pat, leadership is everything In management and your team is a great REFLECTION positivity and Team Work!