Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Taking care! My mother, a recent widow was unable to drive the 2013 Chrysler 300 that my father left behind. She is arthritic with limited arm strength and the 30 My mother, a recent widow was unable to drive the 2013 Chrysler 300 that my father left behind. She is arthritic with limited arm strength and the 300 being such a large car was too much for her to handle. We thought it made sense to return to the dealer from which my father purchased the car to request a trade of equal or lesser value. We explained the situation and they suggested she test drive a 2015 Chrysler 200. Every detail of the 200 was perfect for her: steering, gear shifting, maneuvering she wanted that car! Unfortunately, the dealer was not willing to work with her regarding the trade in value of the 300 with only 16,700 miles on it and they wanted her to come up with an unreasonable amount of money to get into the 200. We left the dealer very disappointed and angry, (my father had purchased 3 cars from that particular dealer). The following day after some online research, I was contacted by Jackie at Route 1 Chrysler again, I explained the situation and she told us to come in. Upon arrival at Route 1 Chrysler, we were greeted by Horace Boswell he told us immediately that "they would take care of us". Don Newberry came over and said the same they even apologized for the treatment we received at the other dealership. Mr. Boswell listened to my mother and was very sympathetic regarding her her loss. He explained every detail of the process and in very short time presented the options available. A white 2016 Chrysler 200 was brought out for my mother to test drive, Mr. Boswell assisted her with everything: seat and steering wheel adjustment, he turned the heat on for her and even put the seat belt on her! The trade figures were exactly what my mother had in mind and the deal was done! The staff at Route 1 Chrysler is like no other we were comfortable and taken care of just like they promised!! It was difficult to leave my father's cherished 300 behind but the staff at Route 1 Chrysler eased our grief and made the process a stress free experience. We can't thank you enough!! Mr. Boswell, bless you! Thank you so very much to all the staff at Route 1 Chrysler from the bottom of our hearts! Sincerely, The Flanagan Family More

Vince did it again! This was my second time buying a car from Vince and I am very happy. I told him what I wanted and got it exactly. I will definitely use him the next t This was my second time buying a car from Vince and I am very happy. I told him what I wanted and got it exactly. I will definitely use him the next time! More

Amazing Service! Making the impossible possible! On a whim I stopped in to Route 1 Jeep to look at a Hyundai I saw on their site that day. Kelvin Pitt performed a miracle that day, getting me the dea On a whim I stopped in to Route 1 Jeep to look at a Hyundai I saw on their site that day. Kelvin Pitt performed a miracle that day, getting me the deal that he did. With no money down, he had worked out a deal that allowed to drive away in my new car with lower monthly payments than my previous vehicle. I presented Kevin with a nearly impossible situation, and he was able to make it possible for me. From Kevin to his managers and the whole staff at Route 1 Jeep, I've never been treated with such kindness and respect at a car dealership. Thank Kevin and Route 1 for the miracle you performed that day!!! More

No bs just honesty Went in to buy a used vehical I saw on the website. Truck was in amazing condition looked brand new it was extreamly easy to agree on the price I woul Went in to buy a used vehical I saw on the website. Truck was in amazing condition looked brand new it was extreamly easy to agree on the price I would recommend this dealer and Alex to anyone who is looking for a great deal More

Fabulous service from Lorenzo I researched many dealerships for a Jeep Wrangler. I met Lorenzo and he offered me the best service and deal! I previously owned a jeep Cherokee and w I researched many dealerships for a Jeep Wrangler. I met Lorenzo and he offered me the best service and deal! I previously owned a jeep Cherokee and was not sure about purchasing a wrangler. I am happy with my choice, my husband and two boys love be the jeep too. More

Best car buying experience ever! I have been to plenty of dealerships and gotten many cars buy buy far Lorenzo is the best salesman I have ever had. They were quick and friendly and d I have been to plenty of dealerships and gotten many cars buy buy far Lorenzo is the best salesman I have ever had. They were quick and friendly and didn't jerk me around More

Great service and price from lorenzo came in to buy a car for my daughter, Lorenzo was able to work with me and the price range I was willing to spend. very helpful and honest I have been came in to buy a car for my daughter, Lorenzo was able to work with me and the price range I was willing to spend. very helpful and honest I have been to other dealerships before and he was the only one to get the price and warranty I wanted . First time owning a jeep and we been pretty happy so far we will be coming back when my lease is up at the end of this year. Highly recommended friendly dealership More

Great Service Very happy with the service i recieved from Kelvin and Bridget with my initial internet inquiry. Both were very nice and very good with following up Very happy with the service i recieved from Kelvin and Bridget with my initial internet inquiry. Both were very nice and very good with following up to ask if i had an questions or needed any assistance. More

Friendly Service. Thanks Route 1 Chrysler Dodge Jeep Ram for all your help in helping me secure my 2013 Hyundai Elantra. Extra thank you to Kelvin for being extremely p Thanks Route 1 Chrysler Dodge Jeep Ram for all your help in helping me secure my 2013 Hyundai Elantra. Extra thank you to Kelvin for being extremely professional and checked up on me after my purchase. You guys rock! More