Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Very Satisfied With Deal I was able to get a really good deal for a 2019 Cherokee. Manny was great to work with. No pressure, just pleasant negotiation. Much better than I exp I was able to get a really good deal for a 2019 Cherokee. Manny was great to work with. No pressure, just pleasant negotiation. Much better than I expected. More

Car service Excellent service by Barbara.She listened to all my concerns and addressed it. My only criticism is that I somehow didn’t receive any email with the Excellent service by Barbara.She listened to all my concerns and addressed it. My only criticism is that I somehow didn’t receive any email with the breakup of the work despite Barbara’ S several attempts. More

Great Customer Service Was able to get all requested service done in one day. Provided shuttle to and from work. Accepted coupons from online however still paid a lot for s Was able to get all requested service done in one day. Provided shuttle to and from work. Accepted coupons from online however still paid a lot for service, only received less than a 10% discount for work performed. I’ve had all my services for my Jeep done by this dealership, just wish their offers / coupons for being such a loyal customer would’ve been better. Lori was excellent in explaining the services which I requested and reviewed the bill with me before I paid. She also kept in contact with me regarding the shuttle service. I always receive great customer service from Lori. More

Great buying experience This is our 5th vehicle from them. Easy and painless transaction. Very well taken care of. Manny was a great help and salesman. Definitely recommend h This is our 5th vehicle from them. Easy and painless transaction. Very well taken care of. Manny was a great help and salesman. Definitely recommend him. More

No empty promises here How great to finally connect with a dealer service department that delivers as promised. Friendly professional and a nice waiting area! Good choices How great to finally connect with a dealer service department that delivers as promised. Friendly professional and a nice waiting area! Good choices for appointments. More

Best dealership Paul was AMAZING!!! My Husband and I told him what we wanted and he made it happen!! He made us Super comfortable and was very courteous as well as th Paul was AMAZING!!! My Husband and I told him what we wanted and he made it happen!! He made us Super comfortable and was very courteous as well as the rest of the Staff. This will be the only Jeep Dealership my Husband and I will give our Business to. More

Thank you !!! Paul was great and courteous and professional, I had a great time with no pressure, and all my questions were answered with professional and knowledge Paul was great and courteous and professional, I had a great time with no pressure, and all my questions were answered with professional and knowledgeable answers. Thank you for making a stressful day go seamless. More

Fantastic Experience Paul Falciglia is an exceptional salesman. Was very patient honest and realistic. His honesty made the entire experience pleasant. I highly recommend Paul Falciglia is an exceptional salesman. Was very patient honest and realistic. His honesty made the entire experience pleasant. I highly recommend every person that visits this dealership to go through Mr. Falciglia. He is magnificent. More

Good experience Nicky provided an excellent level of customer service. He went above and beyond and even contacted me on his personal cell phone after hours. Much app Nicky provided an excellent level of customer service. He went above and beyond and even contacted me on his personal cell phone after hours. Much appreciated!! More

Do Yourself A Favor.. Go Elsewhere I'm a 3 time Dodge Chrysler buyer and a 3 time Max warranty owner. I will never have my car serviced here again. Recently had the back shocks repl I'm a 3 time Dodge Chrysler buyer and a 3 time Max warranty owner. I will never have my car serviced here again. Recently had the back shocks replaced because they were leaking, but the front shocks at 89,000 miles are okay because they are "seeping" but not leaking. At 89K what's the difference? The car is a front wheel drive with all the weight up front, but it's okay it rides like I'm in a low rider show out in Cali. When I asked for documentation on how they decided to not make the repair; they gave me a lame oil leak page sheet that didn't even mentions shocks. I went from wanting to give them a 5-star rating to this one star. At the dealership the service manager was "unavailable " to talk about it; over several days, and another manager who refused to give me his last name decided to feel good about himself by trying to tell me off. Ownership contacted me from here in a private message and stated they thought I was "perhaps" talking about another dealership, even though I spent 3.5 hours in their shop and have a receipt of service invoice. Go figure, it's the old admit nothing and deny everything used car salesman trick. Do yourself a favor, don't even buy these cars. Go Subaru Honda or Toyota. Better cars less aggravation. More