Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Good experience Nicky provided an excellent level of customer service. He went above and beyond and even contacted me on his personal cell phone after hours. Much app Nicky provided an excellent level of customer service. He went above and beyond and even contacted me on his personal cell phone after hours. Much appreciated!! More

Do Yourself A Favor.. Go Elsewhere I'm a 3 time Dodge Chrysler buyer and a 3 time Max warranty owner. I will never have my car serviced here again. Recently had the back shocks repl I'm a 3 time Dodge Chrysler buyer and a 3 time Max warranty owner. I will never have my car serviced here again. Recently had the back shocks replaced because they were leaking, but the front shocks at 89,000 miles are okay because they are "seeping" but not leaking. At 89K what's the difference? The car is a front wheel drive with all the weight up front, but it's okay it rides like I'm in a low rider show out in Cali. When I asked for documentation on how they decided to not make the repair; they gave me a lame oil leak page sheet that didn't even mentions shocks. I went from wanting to give them a 5-star rating to this one star. At the dealership the service manager was "unavailable " to talk about it; over several days, and another manager who refused to give me his last name decided to feel good about himself by trying to tell me off. Ownership contacted me from here in a private message and stated they thought I was "perhaps" talking about another dealership, even though I spent 3.5 hours in their shop and have a receipt of service invoice. Go figure, it's the old admit nothing and deny everything used car salesman trick. Do yourself a favor, don't even buy these cars. Go Subaru Honda or Toyota. Better cars less aggravation. More

Max Review Very sweet and made sure we understood everything. Went for a test drive, helped with makes and colors as well. Appreciate it very much. Thanks! Very sweet and made sure we understood everything. Went for a test drive, helped with makes and colors as well. Appreciate it very much. Thanks! More

Extremely helpful I came into the dealership without knowing what I wanted or what direction I wanted to go into. I worked with Manny who was able to find the perfect c I came into the dealership without knowing what I wanted or what direction I wanted to go into. I worked with Manny who was able to find the perfect car for my family. He stayed in the range I wanted and made sure I was truly satisfied. It is rare to find a dealer who cares more about the consumer than the sale. I am going to recommended everyone I know to this dealership. More

Quick Car Buying Experience I have purchased many cars in my day, but I must say this was the quickest purchase I have ever completed! I did not have to wait hours for a great de I have purchased many cars in my day, but I must say this was the quickest purchase I have ever completed! I did not have to wait hours for a great deal and the staff (Ali) quickly went to work! Thank you for the pleasant car buying experience for my first Jeep! More

Professional and fair WIthout high pressure sales pitch, Mr Lopez gave us information and helpful comparison data. We selected our third consecutive Jeep Grand Cherokee. WIthout high pressure sales pitch, Mr Lopez gave us information and helpful comparison data. We selected our third consecutive Jeep Grand Cherokee. Mr. Lopez was an excellent sales person. More

Car would not start, needed tow Car dead, started with jumper but would not run after cable removed. Tow needed, tow driver not knowledgeable and I was abandon by AAA. Called dealer Car dead, started with jumper but would not run after cable removed. Tow needed, tow driver not knowledgeable and I was abandon by AAA. Called dealer car was covered by road service, tow sent arrived at dealer soon after. More

Oil change and tire rotation Very quick service on the express line which I never used before. Didn’t need tire rotation yet according to service guy which saved some money. :). Very quick service on the express line which I never used before. Didn’t need tire rotation yet according to service guy which saved some money. :). More

Another great appt. with Meghan. Took my car in for an oil change before vacation. Megan met me at the service lane. Checked me in and had everything done super fast. A great experien Took my car in for an oil change before vacation. Megan met me at the service lane. Checked me in and had everything done super fast. A great experience all the way around. More

Exceeded my expectations So glad I found this dealership. I was stalled on 195. Got towed here. Will be bringing my car back for service and I live in Brooklyn, NY. So glad I found this dealership. I was stalled on 195. Got towed here. Will be bringing my car back for service and I live in Brooklyn, NY. More