Route 1 Hyundai

Great experience Joe was a great associate. He was quick, efficient and wonderful to work with. He got me in and out since I had a newborn with me and was extremely Joe was a great associate. He was quick, efficient and wonderful to work with. He got me in and out since I had a newborn with me and was extremely satisfied with the price and value I got on my car More

Lying The Finance manager Peter had promised to get me a check for my first payment due to a mistake that was made with my vehicle. All I have been getting The Finance manager Peter had promised to get me a check for my first payment due to a mistake that was made with my vehicle. All I have been getting is the run around ever since when I call he doesn't return my calls. I went above his head to Iggy and he did the same thing I will never buy here or refer any on the this place. I suggest that you don't use this dealership, Brad benson was much better at treating there customers. What a disgrace More

Very satisfied Dawn is an excellent person very supportive & professional she is very detailed with the information she provided to me. Very personable experience l Dawn is an excellent person very supportive & professional she is very detailed with the information she provided to me. Very personable experience loved the service More

My New CAR I got my car from DCN HYUNDAI. Gaurav Chauhan was my sales person. He is a nice guy with lot of product knowledge. Please go and see him for a new I got my car from DCN HYUNDAI. Gaurav Chauhan was my sales person. He is a nice guy with lot of product knowledge. Please go and see him for a new or used cars. More

Watch out if you need to trade in a vehicle for a new one Traded in a older Hyundai for a new lease on April 3. Had an outstanding balance still left on my trade in. After all was said and done, a deal was ma Traded in a older Hyundai for a new lease on April 3. Had an outstanding balance still left on my trade in. After all was said and done, a deal was made. Off I went with my new car. Well, now 6 weeks in, it seems the dealership never send in a payoff payment from my trade in and am now still on the hook for those payments. After several calls the finance department, I was assured that a payment was sent. Well low and behold, nothing as sent a now am delinquent on that payment, for a car I have not had now for over 6 weeks, and there goes my credit history. What a piece of garbage dealership. Better of keeping your car till it strands you than work a deal with these people. Pure garbage. More

Horrific Customer Service & Liars The worst customer service experience. I thought Brad Benson was awful. Called for 2 weeks without being able to get someone on the phone. Every voice The worst customer service experience. I thought Brad Benson was awful. Called for 2 weeks without being able to get someone on the phone. Every voicemail box was full. I asked repeatedly to speak to anyone Manager Craig and GM Igi both were not able to follow through on anything they promised including returning a phone call. I had to drive to the dealership just to be promised a call and resolution to my issue by today and still no response. Even the receptionist continually ignored my phone calls. Do not waste your time! They are liars and don't care about their customers. Now over a month since I purchased and my trade in is still not paid off and I have not received my registration for the new vehicle. More

Finally! I brought my car in for a routine oil change and tire rotation. I scheduled my appointment on line. The price for the oil change ($34.95) was covered I brought my car in for a routine oil change and tire rotation. I scheduled my appointment on line. The price for the oil change ($34.95) was covered under my maintenance agreement. The charge for the tire rotation ($19.95) was not. Ron LaMagra did the intake when I arrived. He informed me I would be charged $34.95 for the oil change and $29.95 for the tire rotation. I explained the oil change was covered under my maintenance agreement. He said the maintenance agreement only covers 2 years/24000 miles. I replied, "That's funny since I purchased a 3 year/ 36000 mile plan". Lucky for me I had a copy of the service agreement, since this is NOT the first time I have been hassled for this very thing. I then asked him why the tire rotation is $29.95. When I booked the appointment the evening before the charge on the website was $19.95. Why did the charge increase $10.00 overnight? He said the $19.95 fee was with a coupon. Really? My confirmation from the website said $19.95 and did not mention a coupon. Ron could see I was starting to get flustered as it is frequently a hassle when I bring the car in for service. He confirmed the cost of the oil change was covered under my maintenance agreement. He then apologized and waived the cost of the tire rotation. Finally! Someone went above and beyond to ensure customer satisfaction! He also had the services completed quickly. I arrived early for my appointment and did not have to wait for the original scheduled time. Thank you, Ron! More

Quality Hyundai Service My vehicle was overdue for several scheduled repairs. I was greeted promptly. My vehicle was taken in right away. The Service Advisor, Ronald LaMag My vehicle was overdue for several scheduled repairs. I was greeted promptly. My vehicle was taken in right away. The Service Advisor, Ronald LaMagra, reviewed everything with me and was able to save me almost $100 on the entire service. That's what I call customer service. I expected to be there for most of the day, but they had me out in 2 hours. Thanks, again. More

Great Customer Service I came in for an oil change service. Service attendant very courteous, friendly professional. Waited less than 1 hour for service. It was a pleasure. I came in for an oil change service. Service attendant very courteous, friendly professional. Waited less than 1 hour for service. It was a pleasure. More

Great lease experience Return customer for a lease. Great customer service from my salesperson, Carolyn Kaminsky. I received the car I wanted within 48 hrs of contacting her Return customer for a lease. Great customer service from my salesperson, Carolyn Kaminsky. I received the car I wanted within 48 hrs of contacting her and was very happy with the transaction. More