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Route 1 Hyundai

Monmouth Junction, NJ

4.7
2,903 Reviews

3905 Route 1

Monmouth Junction, NJ

08852

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Showing 2,903 reviews

February 23, 2011

Thank you Dave for making this the easiest, most hassle-free car purchase ever. I was not looking forward to even stepping into a dealership to purchase a much needed new car. He was kind, knowledge More

by MMarquardt813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Testa
Feb 24, 2011 -

Route 1 Hyundai responded

MMarquardt813, I want to thank you for taking the time to review Brad Benson Hyundai. My name is Anthony Dragotti and I am the Customer Service Manager here at the dealership. I am so happy to hear that Dave took great care of you, and I will absolutely share your comments with him and the rest of the team here. Should you need anything, now or in the future, please don't hesitate to contact us at CustomerService@BradBensonAutoGroup.com or on our website, BradBensonHyundai.com Wishing you all the best with your new Hyundai!

February 19, 2011

My sister and I both went hoping to purchase new cars. I wanted to purchase the '11 Accent. They had a nice first impression, friendly people and had a BBQ going. They took my car to appraise it while we te More

by brashnhopeful x3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
danny
Mar 08, 2011 -

Route 1 Hyundai responded

brashnhopeful x3, Thank you for taking the time to review Brad Benson Hyundai. My name is Anthony Dragotti and I am the Customer Service Manager here at Brad Benson. I want to apologize once again for your negative experience at our dealership. As I mentioned, here at Brad Benson, we are committed to creating a positive experience for all of our customers throughout their visit to the dealership, and long after. I don't believe we kept that commitment. I would like to ask you once again for the opportunity to speak with you and make it right. Please email me directly at customerservice@bradbensonautogroup.com with your contact information as I would really like to see if we can rectify things. All the best

February 13, 2011

Service department person tried to overcharge my 22 years old son on unnecessary repairs he suggested. When I walked with Mitsubishi Lancer book in hands and asked explaining where he can see in book that co More

by lennyshp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dep manager
February 09, 2011

Best experience I ever had buying a car. Very professional staff and extremely helpful. Was impressed with how much time the salesman spent going over all the features of the car. Will highly r More

by lorib46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Testa, Joel Aronson
Feb 16, 2011 -

Route 1 Hyundai responded

lorib46, My name is Anthony Dragotti and i am the Customer Service Manager here at Brad Benson Auot Group. I would like to say thank you for taking the time to share your experience purchasing your new Hyundai. I am happy to hear Dave and Joel were professional, and took the time to go over the details of your new vehicle with you - I will be sure to share your comments them both. Thank you again for choosing Brad Benson Auto Group. If there is anything else we can do for you now or in the future, please don't hesitate to contact me at CustomerService@bradbensonautogroup.com Best Wishes!

February 08, 2011

The salesman were Very informative, caring and really listened to what you wanted. They looked for the vehicle that I was asking for and called when then had the car I was looking for. Excellant. Will re More

by lndemc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dragotti & david Testa
Feb 24, 2011 -

Route 1 Hyundai responded

Lndmc, Thank you so much for taking the time to share your experience here at Brad Benson Auto Group - it was a pleasure meeting you! I am very happy to hear that you had a great experience here at Brad Benson & grateful that you would recommend us to your friends. Should there be anything we can help you with in the future, from routine maintenance, service on your Hyundai, to a new car purchase, please don’t hesitate to contact us at CustomerService@bradbensonautogroup.com Thank you and best wishes!

February 07, 2011

Dave took great care of us and dug out 3 different cars from the snow for us to view. We received follow up cars from everyone from the Marketing division to the maintenance department. They went above a More

by cpanzano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Testa & Ed
February 04, 2011

I walked in to buy a 2011 Hyundai Accent. I wanted a vehicle that was great on gas and offered a great value. After speaking with Ed Rubino, I walked away with a new 2011 Elantra for a price that was a More

by NJCarLover007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rubino
Feb 09, 2011 -

Route 1 Hyundai responded

NJCarLover007: I appreciate you taking the time to share your experience at Brad Benson Hyundai. My name is Anthony Dragotti and I am the Customer Service Manager here at the dealership. It is great to hear that Ed was so helpful to you, and that you are enjoying your new Elantra! Should you ever need anything in the future, please do not hesitate to contact us at customerservice@bradbensonutogroup.com

February 03, 2011

I would definately recommend Brad Benson to you if you are going to buy a Hyundai. I drove back my new Sonata after 2 hours there, taking the test drive, negotiating the price and went through the financi More

by finforest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Testa
January 25, 2011

Went to buy a new car for my wife. Was quoted a price on Tuesday but nothing ever said about conditions which were injected on Wednesday when I returned with my wife so she could pick a color. The sales mgr More

by repoocv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny, Tom, Mike
January 21, 2011

If you read reviews on this site you probably wouldn't shop here but that would be a huge mistake since my experience with this dealership was wonderful. From the time I was greeted by Anthony Dragotti wh More

by richard53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4
Jan 25, 2011 -

Route 1 Hyundai responded

Thank you so much for taking the time to provide your feedback on your experience here at Brad Benson Auto Group! It was a pleasure meeting you at the dealership, and I am very happy to hear that you had a great experience with Felix, David, and Jason - I will be sure to share your comments with them this afternoon. We hope your daughter is enjoying her new Sonata, and should there be anything we can help you with in the future, from routine maintenance, service on your Sonata, to a new car purchase, please don’t hesitate to contact us at CustomerService@bradbensonautogroup.com Best Wishes!

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