Route 1 Hyundai

Great experience Good experience very helpful reasonable price and was happy when everything was finalized glad I chose this dealer. Very helpful in helping me purchas Good experience very helpful reasonable price and was happy when everything was finalized glad I chose this dealer. Very helpful in helping me purchase my first car. More

Nice experiance So fast made deal and process so fast not take long just done altogether in 2 hours, Salesman explain very well in detail with all features enjoy to m So fast made deal and process so fast not take long just done altogether in 2 hours, Salesman explain very well in detail with all features enjoy to make deal. More

Love Brad Bensen! I was at four other dealers before I went "DUH!" Sand went to Brad Bensen. I was treated like garbage by most people, you see , my credit is not so go I was at four other dealers before I went "DUH!" Sand went to Brad Bensen. I was treated like garbage by most people, you see , my credit is not so good. I did have a co-signer, so I knew I could get something. From the moment I got there, Mike Wyatt treated me with the upmost respect. I told him my situation, and he went above and beyond, including following me to my co-signer so I could have the new car on my birthday, and at the same time, not inconvenience my co-signer. He asked if he gavee "10" service.... I said no, he gave me a 10+!!! More

Training and dedication Joel was a Jem as an expert of of all systems on my new car. He spent as much time as I needed to train me on the systems and how they work. I met wit Joel was a Jem as an expert of of all systems on my new car. He spent as much time as I needed to train me on the systems and how they work. I met with him on two different days and he was more than willing to answer all my questions. He was a true professional and is one of you biggest assets in your dealership. Other people I felt with did not know the answers and always had to find someone else to help me on one item. I look forward to working with Joel anytime I need help. John daly More

A positive experience I had a very positive experience at Brad Benson. I recommend salesman Michael Wyatt, Joel Aronson, the delivery manager and sales manager Craig Stewar I had a very positive experience at Brad Benson. I recommend salesman Michael Wyatt, Joel Aronson, the delivery manager and sales manager Craig Stewart who were very pleasant, professional and helpful. More

Unethical and Deceptive Practices I found that the Brad Benson dealership engaged in unethical and deceptive practices in that in negotiating the deal, they offered me a $1,000 cash-ba I found that the Brad Benson dealership engaged in unethical and deceptive practices in that in negotiating the deal, they offered me a $1,000 cash-back check to be received in the mail. Despite calls and to the dealer, I never received a call-back in explanation or the check. The main reason I approved the deal was the verbal and written promise of the $1,000 check. At least the dealer should have the decency or common courtesy to call me for an explanation of what went wrong. Did I misunderstand the $1,000 cash-back offer? More

Worst customer service experience I scheduled an appointment for 3:15 on Wednesday because my car was not starting properly and the engine was making knocking sounds. I showed up aroun I scheduled an appointment for 3:15 on Wednesday because my car was not starting properly and the engine was making knocking sounds. I showed up around 2:45. My oil was checked as soon as I pulled in while the engine was running. The service tech told me my oil was low, which I have a hard time believing because I had just had the oil changed about 1,000 miles ago. He told me I was down two quarts. I asked why my oil light had not come on and he explained that it was not low enough to trigger the light. My car takes 4.8 quarts, so 2 quarts is nearly half of my oil! Strike one. I filled out some paperwork and the tech told me he would "push my car though" and that I would hear from them before any repairs were made. By 7:30 I had not heard a word, so I called up to see what the status of my car was. All I was told was that they heard the knocking, but they could not test the starter issue until the engine was cold, so they would have to wait until morning. The tech told me he would be in at 9am and I would hear from him then. I should not have had to call to get this information. Strike two. Today (Thursday), I called around 3pm because I had still not heard from anyone there. Strike three. The tech claims the car started up with no issue and the knocking sounds were my suspension, which was loose. He said they were fixing it now and were going to take it for a test drive. I told him no repairs were to be made until I was called and made known about them so I could approve it. He said it was covered under warranty, so they didn't bother to call. Strike four. I had now called twice about my vehicle, which is unacceptable, and wanted to know when I would get a call back about it. He said within an hour and half. I never got that call. Strike five. I called up angrily to demand to know about my car, but was informed the service department was called. I said I wanted to speak to a manager at 7:30 am when they opened. It will be two days my car has been there and no communication!! More

Donna Scheid I am very satisfied except for price of the car. I wish well really wish that could have gotten the car much cheaper. But it was a fair price. Thank y I am very satisfied except for price of the car. I wish well really wish that could have gotten the car much cheaper. But it was a fair price. Thank you. I'm not much of a writer. So this is more difficult for me to do More

My new lease Tod was a great help and I love my new car! I will definitley be back if I need anything and for my first car service. Tod was a great help and I love my new car! I will definitley be back if I need anything and for my first car service. More

Love Brad Benson In short I had shopped this location back in 2012, nothing to my name, newly promoted in my current job, Brad Benson managed to get me a new vehicle w In short I had shopped this location back in 2012, nothing to my name, newly promoted in my current job, Brad Benson managed to get me a new vehicle with what I was able to work with. Now in 2015 came back to upgrade, had some major bumps in the road but was able to upgrade on another new vehicle. Thank you for the opportunity to better my credit, giving me a chance with little to work with. More