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Route 1 Hyundai
Monmouth Junction, NJ
3,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,064 Reviews of Route 1 Hyundai
March 04, 2015
Great experience, great car a+++++ Great experience. Very welcoming and really worked to meet both my financial and car needs. Leased a 2015 Sonata Sport 2.0T and love everything abou Great experience. Very welcoming and really worked to meet both my financial and car needs. Leased a 2015 Sonata Sport 2.0T and love everything about it. Chris was a great salesman and very knowledgeable about the specs and features of the different Sonata trim levels. He really took the time to show me multiple cars with varying options, and let me test drive a few of them too so I could really get a feel for the different engines available. Ive dealt with a lot of nightmare dealerships in the past and Brad Benson Hyundai is definitely NOT one of them. Great all around. More
by g6girlnj
Employees Worked With
Chris Catalano
February 17, 2015
The best service I have ever received! Yesterday, my husband and I went to Brad Benson because the lease on my Hyundai Sonata was coming to an end shortly. I have leased two of these cars Yesterday, my husband and I went to Brad Benson because the lease on my Hyundai Sonata was coming to an end shortly. I have leased two of these cars consecutively over the last six years from this dealership and now I decided to make a change from the Sonata to the Santa Fe. Our salesman was Jason Adamson. He was above and beyond THE BEST SALESPERSON we have EVER dealt with!!! We told him what we needed and what kind of a deal we were looking for and he made it happen. Not only was he very efficient and helpful, but he was so personable. He had my husband and I laughing our whole way through the experience of leasing a new car. I have always been a person who drives a black car. He would have gotten me whatever I wanted but he convinced me to try something different so I got the red Santa Fe and I could not be happier! During the time we were there, he took my husband and I out to look at all the different colors available. It was a very cold day yesterday and when we got back to the showroom, I asked him about the Genesis. I was also contemplating getting this car. Well, he insisted we all put our coats on and go out to have a look at them as well. I felt a little bad because of the weather, but he was more than happy to accommodate us. He pointed out to me the reasons I would be better off with the Santa Fe based on my personal needs. This just shows me that he was trying to make sure that I ended up with what I really wanted and needed. In the end, I leased a red Santa Fe. He, in no way, made us feel pressured and we hope very much to do business with him again in the future. This is our third round with Brad Benson and we are very happy with their service. Everything always goes very smoothly when we go there. Looking forward to dealing with them again when it's time for the next car. More
by pbam
February 10, 2015
Buyer Beware My car was totaled 2 days before Christmas and got a Santa Fe Sport as a rental and loved it. Went to this dealer because they had a 13 CPO vehicle w My car was totaled 2 days before Christmas and got a Santa Fe Sport as a rental and loved it. Went to this dealer because they had a 13 CPO vehicle with all the bells and whistles that grabbed my attention. Like other customers here I experienced the back and forth with the "there's no way we can give you the car for that payment". I ended up overpaying big time but I really wanted the car. My salesman Eddie was a peach. He really had no control over the sales managers BS. I promised them a down payment that I was going to get from my 401k. The check took way longer than expected. My temps expired on 2/8/15. I called on 2/7/15 to make sure they were in and I'd come down with my deposit since I live an hour away at this point I might as well just make 1 trip. I was told they came in 2/6/15 but because I owed the deposit they couldn't release them until Monday because they were in the motor vehicle dept that is not open on Saturdays. I asked why no one called and was told "we don't call we send postcards". That's great if your temps aren't expiring in 2 days. I had to use some vacation time today so that I wouldn't be stuck driving there and back in the dark with crummy weather. I'm really dissatisfied with the way this was handled. I hope to god I can use the extended warranty at ANY Hyundai dealer. Buyer Beware!! More
by lglebocki
Employees Worked With
eddie who was nice
February 07, 2015
Hassle free experience Lorenzo Miceli greeted me nicely, showed me the car I wanted, made a good offer on my trade-in, and negotiated in a fair and friendly manner. He list Lorenzo Miceli greeted me nicely, showed me the car I wanted, made a good offer on my trade-in, and negotiated in a fair and friendly manner. He listened to my reasoning and we fashioned a deal. And then the dealership made it happen! I left that day in my brand new car. After one hassle-free visit. Best dealership experience I've ever had . . . and I've had many. More
by newsonata
February 02, 2015
Negative to a postive I have been a customer of Brad Benson for many years. Recently I encountered a problem that lingered way to long until Jason Ostrovsky G.M got invol I have been a customer of Brad Benson for many years. Recently I encountered a problem that lingered way to long until Jason Ostrovsky G.M got involved. He immediately took action and the situation was resolved. I am happy to report that I purchased a new vehicle yesterday and will continue to be a loyal customer.....Thank you Jason More
by Kenny
Employees Worked With
Jason Ostrowsky
February 02, 2015
Great Dealership Stevan Blaine a great sales manager , who worked hard to get my car -Hundai Santafe GLS AWD 2015 and made it possible which we thought im Stevan Blaine a great sales manager , who worked hard to get my car -Hundai Santafe GLS AWD 2015 and made it possible which we thought impossible and will have to try another dealership.Thanks steve and entire staff of Brad Benson -- especially New Associarte Chris Catalano who was very fast and effective during the entire purchasing experience. I also thank Mr Aron Brown for pricing and offering free food /coffee during our stay. A fake coffee cup on the desk was a real surprice? I also want to thank Mr Garrett , and Mr Damen a finance manager and Nicole at Brad Benson. Long Live Brad Benson , I will definately recommennd the dealership - Brad Benson to all my friends and relatives. More
by mahendrika
Employees Worked With
Stevan Blaine and Chris Catalano
January 31, 2015
Amazing Lorenzo was my sales associateand he made what i thought was impossible completely possible! I walked out with a new car and a great deal all in one Lorenzo was my sales associateand he made what i thought was impossible completely possible! I walked out with a new car and a great deal all in one day! He was a kind and caring person of my needs and so was everyone else who worked with me! I would definately recommend this dealership to everyone! He did everything he could to make me happy and i was totally satisfied. He was able to give me exactly what i wanted for a reasonable price. My case was hard because of my credit, but he along with other employees were able to get me a loan and a decently priced monthly payments that no other dealership could do! More
by Kfez123
January 29, 2015
Superior customer service I had a great experience with Steven Blaine. He helped me each step of obtaining a power of attorney from Hyundai. Because of him I will continue to I had a great experience with Steven Blaine. He helped me each step of obtaining a power of attorney from Hyundai. Because of him I will continue to return to Brad Benson Hyundai. More
by rstatile
Employees Worked With
Steven Blaine
January 25, 2015
Great salesmen I was lucky enough to get Paul Falciglia as my sales person..The man has the patience of a saint. I ended up buying my 2015 Tucson from him. He went I was lucky enough to get Paul Falciglia as my sales person..The man has the patience of a saint. I ended up buying my 2015 Tucson from him. He went above and beyond. the call of duty.I have a very small garage and I was afraid an suv wouldn't fit easily in it.Well this man actually drove to my house (not exactly around the corner)and showed me that it would fit in my garage ! I was so delighted I just yelled SOLD.He never once made me feel obligated to buy even after everything he did.It was a pleasure to work with him Anyone wanting a new Hyundai can't go wrong at Brad Benson Hyundai ask for Paul Falciglia . More
by brenda
Employees Worked With
Paul Falciglia
January 24, 2015
Best experience ever I had a great experience at Brad Benson the place is luxurious, the employees friendly, cleanliness and quality of the dealership is impressive. The s I had a great experience at Brad Benson the place is luxurious, the employees friendly, cleanliness and quality of the dealership is impressive. The salesperson Mr. Lorenzo Miceli is a real asset. He was professional, patient, friend and extremely knowledgeable. He helped me from choosing a car, to financing, and when my vehicle was delivered he set it up to my needs and taught me the basics. Thank you for the great experience. A++ service...PS had a Mercedes prior I have to say watch out Mercedes. More
by noli
