Route 1 Hyundai

This dealership was excellant in the professional manner in which they handled this transaction. Bill and Mike were very straight forward and true to their word. in which they handled this transaction. Bill and Mike were very straight forward and true to their word. More

Just purchased a new 2013 Hyundai Elantra last week. Had a great experience and left extremely happy. Though I was very tight financially, Bill's patience and open communication led to a great day with a w a great experience and left extremely happy. Though I was very tight financially, Bill's patience and open communication led to a great day with a wonderful sale. More

We had heard about this dealer on the radio and decided to travel an hour away from home to see what it was all about and the trip was definitely worth it. When you first walk in you definitely feel welco to travel an hour away from home to see what it was all about and the trip was definitely worth it. When you first walk in you definitely feel welcome and are greeted by the professional and courteous staff. Our Sales Rep, Jason Adamson, was very professional, informative and extremely helpful with working with us in our particular situation. He treated us like family and made us feel so welcome. We are so happy that we made the trip and came home with a brand new car that has everything plus more than we were looking for. I highly recommend Brad Benson Mitsubishi Hyundai to anyone who is looking for a new vehicle. And make sure to ask for Jason Adamson in Sales. He truly is one of the best salesman that we have seen in a long time. More

As a first time buyer, I wasn't very sure about the car purchasing process. Bill was very helpful, informative and patient. Despite me being undecided and not as knowledgeable as I could have been, he spen purchasing process. Bill was very helpful, informative and patient. Despite me being undecided and not as knowledgeable as I could have been, he spent most of the day making sure I left BB with a car. Bill was extremely knowledgeable and gave me the ins and outs of each car I set my eyes on. Chris was also very helpful in getting the deal done so I can't forget to mention him. They made my first buying experience much better than I thought it would be. I thank Bill and the team for that. More

let me start by saying I will never ever buy another car from brad benson ever I purchased my first two cars and then i,m now leasing a 2012 genesis,I was talking to a manager and was thinking about upgradi from brad benson ever I purchased my first two cars and then i,m now leasing a 2012 genesis,I was talking to a manager and was thinking about upgrading to a 2013 genesis rspec.so i then talked to saleman sammy chow and was told to come in and we willt brad benson get it done,so i filled out app and test drove car and after over one hour sammy comes walking back to desk and the guy says that the manager didnt want to insult me cause i would need 7000 down to get the rspec and that was it,first of all the first car i put down 4800 on then i upgraded again and the lease i didnt pt any money down,you guys put all these ads about 5k back or i year payment free and i get texts from brad benson ever week about deals and money back but i realize its the old bait and switch,this unprofessional way of dealing with people is losing you alot of customers,I sent a friend in and he got bull shitted also so he want to lester glenn and got a car,also my ex wife i sent and again the scam started so agaim she went to lester glen and got a car,so mow I,m dealing with lester glen to get the car that brad benson didnt want toget me into.Im so insulted by the treatment that i find your place the biggest scam auto dealer that i have ever seen,and to make you aware of how upset i,am over this I wanna let you no that i,m in contact with hyundai cooperate about the treatment that I was giving at brad bensonand as they no I have been paying my car on time for 7 months and i,m in good standings with them...NEVER AGAIN WILL I DEAL WITH BRAD BENSOM More

Being a first tine car buyer I was nervous and overwhelmed to start the car buying process. I have to say that after dealing with this staff i have no idea what i was nervous about. Arsen dedicate overwhelmed to start the car buying process. I have to say that after dealing with this staff i have no idea what i was nervous about. Arsen dedicated 8 hours to looking through lots, crunching numbers, test driving, explaining options and features and it really made me feel comfortable about trusting him to lead me in the direction of which car to purchase. I am definitely going to recommend this dealer to everyone i know. Being a recent college graduate in a new job, the cars are at a perfect price range and the staff worked with me to make it even more affordable. I really feel as though the staff went above and beyond to offer me a great experience and to build a lasting relationship between the dealership and myself. More

THIS PLACE SUCKS!!!. I was interested in purchasing a 2013 Hyundai genesis. I recently went to sansone hyundai located in Avenel nj. I spoke to a salesperson over there who gave me a price of $37,500 for 2013 Hyundai genesis. I recently went to sansone hyundai located in Avenel nj. I spoke to a salesperson over there who gave me a price of $37,500 for a 2013 hyundai genesis fully loaded with navigation xenon headlights etc. I did what most car buyers would do and shopped around. I came across BRAD BENSON HYUNDAI I spoke with someone named ed Flannigan. I called before I came down and ed told me he was leaving @ 7pm. I told him I was really interested in the car and would like to come down to make a purchase. Ed told me to come down and he will wait for me. I specifically asked him if they had any 2013 hyundai genesis fully loaded with the features I was looking for in stock.. he told me yes. Before I left the house I called back to verify your address. I spoke with another gentleman who’s name I didn’t get. He told me ed just stepped out and will be back in about 5 to 10 mins. I told the gentleman I had a appointment with him and just wanted to verify your address. After verifying the address I asked the other gentleman again I just wanted to double check you guys have 2013 hyundai genesis in the dealer I can look @ correct... He stated yes we do. I live about 30 mins away. I got my 2 yr old son dressed and headed to the dealer. When I got there I met with ed who automatically tried to sell me a 2012 hyundai genesis. I told him I wanted a 2013 fully loaded hyundai genesis. I then told him I wanted prices on both and if the price is rite I just might go for the 2012. He then told me that he didn’t have any 2013 fully loaded. I told him well you told me you did on the phone that’s why I drove 30 mins to come down here so late. He told me I never that which was a lie. I then began to leave your dealership because I was unhappy. Then a finance manager came out who was really nice, and asked me if he can get a 2013 would I still be interested in purchasing from them. I told him of course I would. He then asked me if I would still like to work with ed and I told him yes. The finance manager then old me he will beat any price I was given by another dealer. After sitting down with ed for 25 mins who just asked me questions about the car I drive now then told me he is going to speak with his boss. He then came back about 10 mins later and told me his boss will be over in a couple of mins.i sat down and waited for over a hour for his boss to come over who never did. My son started to get upset. So I asked ed if he can see how long more his manager has because I need to take my son home. He stated yeah if you want I can ask. I then said yes Its been over an hour and he didn’t come over yet. About 15 mins later a gentleman came over whose name I didn’t get sat down and told me that he can’t give me the car for that price and I should have bought the car from sansone. As a sales person how do you tell a valued customer to go and shop somewhere else? I then told him well why when I called I was told that you guys will beat the price I got from another dealer and made me come all the way down here to hear something else? He then told me sorry there’s nothing we can do. As a customer this is unacceptable. To treat someone like this. Just tell them whatever they want to hear and make them go out of their way just to get them down to your dealership. I went to multiple dealers in the past and have never been thru an experience like this one. There is multiple people at my job looking to purchase hyundai’s and I will make sure they don’t choose brad Benson! Where ever I go they will follow. If you guys would like to stay in business a little longer maybe you should have better trained employees who know how to deal with customers and be nice with them. I wish I would have read the reviews on this place before I wasted my time!!!! More