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Route 1 Hyundai

Monmouth Junction, NJ

4.7
3,064 Reviews

3905 US-1

Monmouth Junction, NJ

08852

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3,064 Reviews of Route 1 Hyundai

September 05, 2012

I walked into Brad Benson not expecting to purchase however, after discussing my options with Ed Flanagan and with his successful, calm, flexible and non-aggressive sales approach I was able to make a More

by mandel823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Flanagan
Sep 07, 2012 -

Route 1 Hyundai responded

Mandel823, Thank you so much for your kind words about working with Ed and Mike during your visit to Brad Benson. My name is Tom Mastro and I handle customer service here. While you may not have expected to purchase a new car when you first came to the dealership, I am so happy that Ed and Mike made it easy and fun for you! We sincerely hope you are enjoying your new car, and wish you well for the miles ahead! Should there ever be anything else we could do for you, please don't hesitate to contact me directly at CustomerService@BradBensonAutoGroup.com. Thanks!

September 03, 2012

I fixed up my appointment after talking to them and gave them full details about what i am looking for. I was looking for CPO Hyundai Sonata with less than 30K miles. I was asked to come at 5:30 PM. When i More

by CPOcarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know the name
Sep 17, 2012 -

Route 1 Hyundai responded

CPOcarbuyer, Thank you again for taking the time to share your comments about your experience here at Brad Benson. We can't say enough how sorry we are that your visit to our dealership was not up to par. It is important for us to let you know that your comments, both from this review, and from our email conversation regarding your experience, will absolutely be taken into consideration as we make improvements to our dealership, our staff, and our processes. Should you ever be willing to give us a chance to turn things around, and show you the excellent customer service you deserve, please don't hesitate to contact me, Tom Mastro, at CustomerService@BradBensonAutoGroup.com. Thank you

September 02, 2012

Thanks you for Sammy. Give the good deal of me ,I am so happy get this car ,thanks! And then you are so nice!Next time ,i will choice you next time for severs.thank you! More

by Yanlinglei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 02, 2012

My wife and I had a great car buying experience with Manning. We found Manning to be very personable, and courteous. But even more important, we found Manning to be knowledgeable with the product line a More

by robfromeb31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 02, 2012

On August 31, 2012 My Wife And I had a excellent experence at Brad Benson. We had The opportunity Work With Anthony C. He Was helpful And had everyones best interest In mind. He wanted to Make sure More

by ultraxdjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony C
August 29, 2012

WILL TERRELL WAS VERY HELPFUL AND PROFESSIONAL DURING MY ENTIRE EXPERINCE AT BRAD BENSON HYUNDAI. HE IS AN ASSETT TO YOUR ORGANIZATION BY BEING VERY FRIENDLY, KNOWLEDGABLE AND HONEST. More

by rstollery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILL TERRELL
Sep 20, 2012 -

Route 1 Hyundai responded

rstollery, Thanks so much for your excellent review of Brad Benson and your experience with a member of our sales team! There is nothing better than hearing that he was friendly, knoweledgeable and honest throughout the process, and that you were so happy with the entire visit. Should there ever be anything we can do for you in the future, please don't hesitate to contact us directly at CustomerService@BradBensonAutoGroup.com. Thanks again!

August 29, 2012

I am 82 years old and I have a friend of mine typing out this message for me. First, I just want to thank God I knew Sammy sold cars. Second, I wanted to thank Brad Benson for giving me such great servic More

by wtheresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 28, 2012

I was very impressed with this dealer, especially the sales associate, Mr. Bill Terrell. He was always gracious, patient, and sincerely had my wishes as his top priority. I would recommend him to anyone More

by jamewarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2012 -

Route 1 Hyundai responded

jamewarr, Thank you so much for all of your fantastic comments about your experience here at Brad Benson! There is nothing better than reading how patient Bill was, and especially that you knew he had your best interests at heart! Your recommendations mean the world to us, and we look forward to seeing your friends and family here at Brad Benson. And should there ever be anything we can do for you in the future, please don't hesitate to contact us directly at CustomerService@BradBensonAutoGroup.com. Thanks again!

August 28, 2012

Bill was very friendly and easy going during the always arduous process of buying a car. Along with his mgr Jim, they worked hard to develop a price and payment structure that fit our budget. Since this More

by drftooth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 27, 2012

I was very satisfied with the sales person (Ed Flanagan), the customer service while I was at the dealership, and the quality of the vehicle. More

by rspec
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Flanagan
Aug 28, 2012 -

Route 1 Hyundai responded

We are thrilled to hear of your great experience here at Brad Benson and it is excellent to hear about your experience with Ed. We greatly appreciate your business and look forward to seeing you, your family, or your friends in the future. Should you ever have any questions, please don't hesitate to contact us at CustomerService@BradBensonAutoGroup.com. Enjoy your new Hyundai!

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