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Route 1 Hyundai
Monmouth Junction, NJ
3,065 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,065 Reviews of Route 1 Hyundai
September 20, 2012
Bill Terrell is an amazing salesman. He was extremely accommodating, pleasant,thorough and patient. He actually delivered my parents' car to their home in north Jersey! I would recommend the Brad Benso accommodating, pleasant,thorough and patient. He actually delivered my parents' car to their home in north Jersey! I would recommend the Brad Benson Mitsubishi Hyundai dealership to everyone. The service was well worth the drive. Ed Rubino assured us that Bill Terrell would give us great service and the service from both of these men exceeded our expectations! It was a great experience. My husband and I have decided that our next vehicle will be a Hyundai purchased through Bill Terrell at this dealership. More
by judydargeniosalsano
Employees Worked With
Ed Rubino
September 20, 2012
I have been buying cars for some time now I am 37 years old and when its time to go and buy a new or used car I always hate going to dealers and have to deal with there BS but I have to say buying a car fr old and when its time to go and buy a new or used car I always hate going to dealers and have to deal with there BS but I have to say buying a car from Brad Benson has to be the best experiance that I have ever had when purchusing a new car. My salesman Manning is the best sales rep that I have ever delt with he treated me like family and did everything he could to make sure he not only made me happy but was always honest with me. I leased a brand new Sonota from Manning about 10 months ago and since then always kept in touch with him when it was time to get my new car and purchase my second car he was always there to help me out and make sure I get exaclty what I was looking for. I have been wanting to purchase the Genesis Coupe 2.0 Rspec now for some time and for some reason we could never get the deal done be it I did not have enough credit or money to put down or be able to afford the payment. I must have gone to the dealer 4 times to try and buy this car and he never gave up or tried to talk me out of buying the car most sales man would have already gave up on me and not even waisted there time trying to get me the car but not Manning he never ever gave up I even felt like I was waisting his time and felt bad like if I was making it so that he could not make another sale but he came through for me all the time and finally on the fourth try he got me the car that I wanted for so long. I consider Manning not only a friend but now a member of my family and close circle and I will always recomend not only Brad Benson but I will make sure they always go and see my friend Manning. I will go back to Brad Benson and purchuse my next car from them and hope that Manning is and always will be working there becuase I honestly would not like to deal with anybody else but my freind Manning. More
by njromeo26
Employees Worked With
Manning
September 18, 2012
THE TEAM DID A GREAT JOB TO GET THE CAR WE WANTED AND THE TERMS AND NUMBERS WE WERE LOOKING TO GET FOR OUR HOME BUDGET. THIS IS OUR SECOND VEHICLE IN 2 1/2 YEARS. THE 1ST CAR-ELANTRA WAS OUTSTANDING AND W TERMS AND NUMBERS WE WERE LOOKING TO GET FOR OUR HOME BUDGET. THIS IS OUR SECOND VEHICLE IN 2 1/2 YEARS. THE 1ST CAR-ELANTRA WAS OUTSTANDING AND WE JUST PURCHASED AN UPGRADE INTO A 2013 SONATA. BRAD BENSON MAKES IT EASY TO DO BUSINESS UNLIKE OTHER CAR DEALERS. WE WILL BE BACK SOON FOR ANOTHER NEW CAR JIM SAAR More
by UNPAVEDLIF
Employees Worked With
ALI G
September 16, 2012
I really enjoyed working with Tom. Not only was he extremely knowledgeable about the car - so that now I not only liked it, I loved it - but he had just the right attitude to make me feel at home, abl extremely knowledgeable about the car - so that now I not only liked it, I loved it - but he had just the right attitude to make me feel at home, able to ask him what I really needed to know, and very patient with me as I made my decisions. Mine was a bit of a complicated sale, and he got me all the support I needed to get through the process as painlessly as possible. He clearly loves the dealership and all its component parts and made me feel part of the Brad Benson Family. I have to say this was the most fun and friendly dealership I have ever come to, and I have worked with a few different dealerships over the years. I feel like I know half the staff. So far so good. More
by SusanHolmberg
Employees Worked With
Tom Lake
September 15, 2012
when negotiating price they are on the sleazy side when negotiating price they are on the sleazy side wrong amounts, incorrect pricing, addition and subtraction wrong (almost laugable) differnt when negotiating price they are on the sleazy side wrong amounts, incorrect pricing, addition and subtraction wrong (almost laugable) differnt items added twice. sad dealership that really trys hard to take advamtage of the customer and they do succeed. i guess moct people are either too dumb or too trusting. More
by dustycrevice
Employees Worked With
not listed in below list
September 14, 2012
My visit with Brad Benson began with Manning opening the door for me at Customer Service. I sat with Manning and explained what I was looking for in a car...the model, color and options. Manning gave me my door for me at Customer Service. I sat with Manning and explained what I was looking for in a car...the model, color and options. Manning gave me my dream car AND I LOVE IT. My experience with Manning was great. He is an exceptional salesman. He listens intently and then goes above and beyond to make sure that car he presents will meet with your highest expectations. He is extremely knowledgeable, good natured, and an all around great salesman. I would not hesitate to go to Manning again for my car needs. More
by reamjm241
September 13, 2012
Just to be clear - their service department has always been helpful. But buying a new car... Purchased a car several years ago and was unhappy with the process. I was given a number, came back 2 days been helpful. But buying a new car... Purchased a car several years ago and was unhappy with the process. I was given a number, came back 2 days later and number had changed. And the car I wanted was not the same one they wanted to deal on, it had a different package. Argued with them as we were talking one of the sheets of paper that had the price and car I wanted was laying there. Proof of bait and switch. They did honor the price and I did get the car I wanted. They couldn't do anything else! Second experience was less than satisfactory. One car that I wanted was on their books, but on two different occasions could not find the car! Tried to sell one I didn't want. When I asked repeatedly to give me ball park figure on where we stood with pricing on two vehicles (the one missing and a new SUV) I was interested in buying, they gave me a piece of paper to sign that said "If we give you a fair price on vehicle will you take it home today". I wouldn't sign this (although I knew there was nothing to it), I was offended that they would even ask you to do this. After 3 encounters I still couldn't get a ballpark figure on where we stood. At one point I told him an approximate number of what I had been offered at the other dealer and he laughed and said no way. Too much time wasted, at least 5 hours if not more. Within several hours at another dealer, I got new SUV I wanted and at a even lower price than I had told them. Really disappointed in their process. Also note that there is so much noise in the showroom that it is hard to concentrate. Seems like twice or more the number of staff vs number of buyers. More
by bean46
Employees Worked With
Carmello, Jimmy
September 11, 2012
Brad Benson made getting into a new car possible for me. Manning was great, he made my fiance and I very comfortable and worked hard to make the price work for us. my fiance and I drove from naugatuck ct t Manning was great, he made my fiance and I very comfortable and worked hard to make the price work for us. my fiance and I drove from naugatuck ct to new jersy for this deal. it turned out better than we expected!! We love our new Tucson and would come back when we are in the market for a new car!!! More
by vanessa.dilport
