
Route 128 Honda
Reading, MA
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I had a great experience! Sully is a great guy who genuinely cares about the customer and the quality of his work. The only thing that was upsetting was the business manager told me that because it wa genuinely cares about the customer and the quality of his work. The only thing that was upsetting was the business manager told me that because it was my first car as a gift from Honda, I could choose a vanity plate. I chose the Bruins and was super excited and told everyone I was getting a Bruins plate. The day of.. no Bruins plate. I felt annoyed due to the fact that he offered the plate and told me I get to choose and shook my hand right after. Overall, I'm pleased with my first lease and told my friend John and Avis to get a car through Sully. I will be back for sure in the future!! More
Today we purchased a Honda Accord at Honda Gallery in Reading. The team of Carlo, Robert and Junior created a casual but professional environment for buying a car. This experience was far removed from t Reading. The team of Carlo, Robert and Junior created a casual but professional environment for buying a car. This experience was far removed from the typical high pressure sales tactics associated with car buying. Their attention to detail and knowledge of Honda's reinforced my decision to purchase an Accord. During the vehicle pickup Robert demonstrated patience and knowledge while explaining the operations of the Accord. This is our family's third Honda purchase all handled by Carlo, his outgoing personality puts customers as ease making them feel like family. More
I want to personally thank everyone at Honda Gallery --- Frank was very friendly and helpful, i enjoyed working with Kerry and Carlo, both were friendly and honest. I am very greatful that King could put ev Frank was very friendly and helpful, i enjoyed working with Kerry and Carlo, both were friendly and honest. I am very greatful that King could put everything in place for us, we got to take hoome our 2 new 2013 Hondas and we are very happy and super excited, thanks Team at Honda Gallery! You guys ROCK!! More
I had a flat tire and I was searching for somebody who could help me. I drove in to Honda Gallery hoping that at least they could pump some air in my tire so I could limp to a gas station. Instead, Anth could help me. I drove in to Honda Gallery hoping that at least they could pump some air in my tire so I could limp to a gas station. Instead, Anthony and Carlo jumped to help me and they changed my tire by themselves. They recognized I was a person in need of help and they were not afraid to get their hands dirty assisting a total stranger. I have never experienced such kindness and thoughtfulness from a car dealership before. I recommend this dealership without reservation as the best dealer for service that I have ever encountered. Thanks again guys. More
We recently purchased our new 2013 Honda CR-V from Honda Gallery because of our outstanding salesman, Herve Pierre Louis. Herve is the first "car salesman" I honestly can say I not only enjoyed buying a Gallery because of our outstanding salesman, Herve Pierre Louis. Herve is the first "car salesman" I honestly can say I not only enjoyed buying a car from but also truly "liked" as a person. Herve is sincere, honest and extremely helpful. Herve was never was pushy. Herve made us feel like he wanted us to be "happy" with our decision. Herve was attentive and helpful from start to finish. Herve worked with us to make sure all our questions were answered and he listened to us to be sure he was helping us make the right decision and find exactly what we were looking for. He took us out on several test rides and he was extremely knowledgeable about Honda and the Honda vehicle were were driving (the CR-V). Herve made us feel very comfortable and was never pushy. We felt Herve wanted us to be comfortable with our decision when purchasing a new vehicle. From start to finish in our vehicle search and purchase, Herve was both professional and knowledgeable. A new car purchase is difficult decision, however, working with a salesman like Herve, made this a very pleasant and comfortable process. I would not hesitate to recommend Herve to my family and friends. More
My experience with Honda Gallery in Reading was excellent. Everyone I came in contact with was friendly and very kind. My salesman, Mike Marcello was so great. He was very knowledgeable about excellent. Everyone I came in contact with was friendly and very kind. My salesman, Mike Marcello was so great. He was very knowledgeable about the vehicle I was buying and took his time in Explaining to me all of the options in the car that I was not familiar with. Also, told me to come back at any time if I needed further Assistance. I appreciated his willingness to give me all the time I needed to have any questions answered. I highly recommend this dealership. More
My experience with the Honda Gallery of Reading was nothing short of exceptional. From first contacting the Dealership, the flow of communication back and forth was everything you could ask for. Any qu nothing short of exceptional. From first contacting the Dealership, the flow of communication back and forth was everything you could ask for. Any question I had was answered in a very timely manner. My visit to the Dealership was also a pleasant experience. From a warm welcome at reception to meeting and sitting with our Client Advisor Herve Pierre Louis. Herve was pleasant yet very professional, very knowledgeable of his available products and their options and worked to fill the needs that were presented to him. He was able to show and explain every option, dash component , button ,switch that was questioned and even before the question was asked. His demeanor and knowledge are a great asset to the Honda Barn. We also worked with Giancarlo Giovannucci during the sit down negotiation phase of our purchase. Carlo was more than up front on the costing of the car and broke down all the costs and explained each one to me to take away some of the unknown. He took a vested interest in my questions on price and true cost to me and worked with me to come to a successful conclusion... in my opinion. I got what I thought was a very fair deal and that is all I truly wanted. Carlo as well as Herve are great representatives for the Honda Gallery. Hold onto them. We sat down with King Perry when we picked up the new car we purchased to go over the Finance portion of the transaction. All the numbers were presented to me and explained how it all worked going forward. No pressure, no stress. Jut a nice way to wrap up the closing experience. I highly recommend the Honda Gallery in Reading and would not hesitate to do business there again in the future. Maybe even shortly. Tom Hunt More
After having met Anthony Sacco at the Honda Gallery in Reading, Massachusetts, my experience was extremely smooth and effortless. He wasn't pushy, answered all of my questions, showed me a few cars that Reading, Massachusetts, my experience was extremely smooth and effortless. He wasn't pushy, answered all of my questions, showed me a few cars that were in my price range and worked with me to make it an ordeal as easy as it could be. He also advised me what the financial person (Ahkmet) would be asking me and doing in the next step. All in all, because of his demeanor, professionalism and honesty, I bought a 2010 Honda Accord that I love andI brought my husband back two weeks later to buy a car and he did. More
From greeting to close, I truly enjoyed the FIVE-STAR service I received at the Honda Gallery in Reading, MA. Buying the RIGHT car was very important to me because it's a decision I'd have to live with f service I received at the Honda Gallery in Reading, MA. Buying the RIGHT car was very important to me because it's a decision I'd have to live with for couple of years and the Giovanucci brothers truly made the entire buying experience very comfortable for me. Nothing can sum that up better than when you bring the car home and your wife tells you "This is my dream car". Thanks Honda gallery and Giovanucci brothers for the great service. I'm looking forward to working with you again. More
Nick Haley was extremely friendly and knowledgeable during our car purchase. He was able to explain differences between the Accord models very easily and made the entire process extremely uncomplicate during our car purchase. He was able to explain differences between the Accord models very easily and made the entire process extremely uncomplicated. He was also able to work with us regarding the differences between a lease and purchase. This was our first lease and Nick was able to explain the technicalities which made our decision very straightforward. We would absolutely recommend this dealership and would particularly recommend working with Nick. Carlo was also exceptionally helpful during the negotiating process. We originally came in after a special that we found online and Carlo was able to negotiate effectively in order to keep us within budget and still be happy with our purchase. We are thrilled with our new car and will send any potential future customers to Honda Gallery. Thank you! More