Route 128 Honda

Anthony Sacco was more than helpful. We never felt any Anthony Sacco was more than helpful. We never felt any sales pressure and he new the vehicles inside and out. We are planning on buying a second car Anthony Sacco was more than helpful. We never felt any sales pressure and he new the vehicles inside and out. We are planning on buying a second car for our daughter for College. The most important reason we came back to this dealership was the feeling that they really wanted us to be satisfied without the pressure. More

I had not planned on buying a new car, but after an accident that left my old car totaled, I had no choice. Sully helped make a bad situation into a great one. I got a great deal on a great a car and S accident that left my old car totaled, I had no choice. Sully helped make a bad situation into a great one. I got a great deal on a great a car and Sully could not have been nicer or more helpful. I would absolutely recommend both him and this dealership. More

Rob Gionvanucci is just an unbelievable salesman as well as having the personality that matches. He walks around the dealership with this huge smile on his face and makes you feel right at home. You can o as having the personality that matches. He walks around the dealership with this huge smile on his face and makes you feel right at home. You can obviously see how much he commits himself to his job and stands behind his product.....Honda. He will go out of his way to accommodate every need and make sure that you are 100% satisfied with him and with your new car purchase. So, if you are ever in the neighborhood and would like to test drive a new Honda......stop in and ask for Rob, you will be glad you did! More

My experiences with Anthony Sacco at Honda Gallery far surpassed the visits I made to other dealers. When I walked in, I had already visited several other dealers, and how I was treated was as important surpassed the visits I made to other dealers. When I walked in, I had already visited several other dealers, and how I was treated was as important as the vehicle information and pricing. Anthony greeted me and as we walked the lot, I already knew Anthony would get the sale. He shared his extensive knowledge on the various cars and spoke to me in a manner that was respectful. I found that at other dealerships a woman alone is often treated as 'ditzy' and talked down to. Anthony gave me hope that not all salesmen are jerks when talking to unaccompanied female customers. I didn't indicate my favorable impression to him, and continued to let him 'work' for my sale. His demeanor remained constant and at no point did I feel belittled. We discussed price and trade in value and both were better than other dealers offered. The car I wanted wasn't easily available (Civic LX, 5 speed standard), and I knew I didn't want to upgrade. After telling him that, he asked for three color choices and began to search. Within a few hours, Anthony called to tell me he found it. The sales process went smoothly and Anthony stayed beyond his normal workday to give me a tutorial on the features and functions. After going for a drive, and loving it, I realized there were a few things I wanted to know more about, and returned unannounced the next day. Again (and after the sale), Anthony proved to be a completely respectful salesman. He reviewed the questions I had and provided me with a second tutuorial, answering each question and explaining things until I felt comfortable. There are salesmen 'out there' who have been selling cars longer than Anthony, but they could use a few tutorials on how to regard a woman and customer satisfaction from Anthony. You should buy a car from this man. More

I visited Honda Gallery one hour before closing one I visited Honda Gallery one hour before closing one evening to assist my niece with the purchase of her first vehicle. We were greeted at the door b I visited Honda Gallery one hour before closing one evening to assist my niece with the purchase of her first vehicle. We were greeted at the door by a gentleman name Adolfo. Than the sales manager Carlo came over to introduce himself. I explained to them we were there to take a look at a new 2013 Honda Ridgeline Sport that we had seen on their web site. Carlo said Adolfo would work with us and he would drop over to assist us in a few minutes. Adolfo offered us drinks and gave a seat. He than went and pulled up the vehicle for us to test drive. My niece liked the vechice so we went into discuss the deal. I had done my research on this vehicle and knew the right price to pay. We did have a trade and like most deals this complicates the process. Adolfo went and had the trade appraised while we worked through some numbers. At that point Carlo joined us and we went over the numbers. I explained to both of them this is my niece's first vehicle purchase and we had a tight budget to work with. We worked back and forth for about 15 minutes and came what I thought was a good deal. Not knowing the interest rate on the loan was a big issue. Carlo assured us he would help us through the whole process. It was now closing time and we all decided to take the night think it over. The next morning Carlo called me to check in and see what we decided. I told him we would come in and sign the deal. We went back the next day and met with Carlo and Adolfo. Carlo than went over to the business manager and explained to him that we needed a low interest rate to make this deal happen. I had done my own spreadsheet for the payment we needed to hit. Carlo came back over and his number was within five dollars of what we had planned on paying. Bare in mind he did not know our numbers. Throughout the whole process there was no high pressure. Adolfo and Carlo helped us through the whole process from start to finish. Having been involved in many vehicle purchases I have to say this was very simple and a pleasure to work with two gentlemen that really cared about their customers. I would highly recommend this dealership and team. So if you are shopping for a Honda stop by the Honda Gallery in Reading. Call ahead and ask for Carlo the sales manager. Tell him you want to work Adolfo and Carlo. You will have no pressure and they will help you get a vehicle that fits your budget with no pressure. More

Having purchased numerous brand new cars in my lifetime,I have to say my experience at Honda Gallery in Reading Mass was by far the most top notch sales transaction from start to finish. Mr. Brian Sullivan have to say my experience at Honda Gallery in Reading Mass was by far the most top notch sales transaction from start to finish. Mr. Brian Sullivan was my salesman, his professionalism, prompt aassistance, friendly attitude and assurance that our questions were answered were all top notch. Prior experiences with new car purchases have always turned me off due to the high pressure to purchase that day and the old saying this price won't be good tomorrow. Brian never pressured us into anything, he is definitely a first class salesman who makes you feel warm and welcome with no request seeming to be too much to ask. We took the vehicle for a test drive for an hour and when we returned Brian answered all the questioons we had. When I stated I wanted to think about it would the price still be the same when I came back, his response was most certainly, we don't play that game here. That sealed the deal, I immediately told him I was ready to purchase the CR-V. I asked Brian if they had the color CR-V and upholstery we wanted, he researched and stated it was in stock. He brought the vehicle so we could make sure it was what we wanted and did another test drive in the lot. It only took about five or ten minutes to agree on the price of the vehicle, the quickest transaction we have ever made. Brian Sullivan is an assest to your company and would recommend him to friends and family for any Honda purchase, he is the best. More

Overall great car buying experieince. My husband and I visitied many dealerhips looking for a quality used vechicle and were getting frustrated with the whole process. We always felt that we were dealing visitied many dealerhips looking for a quality used vechicle and were getting frustrated with the whole process. We always felt that we were dealing with inexperienced people and getting the run around. We felt the exact opposite when we walked into the Honda Gallery in Reading. Herve Pierre-Louis was our sales person and he was TERRIFIC!!!! Very knowledgeable, easy to work and felt that he went the extra mile. Can't say enough about him. We also had dealings with several other employees (Frank McLaughlin, King Perry) and they were all so pleasant and helpful. I would HIGHLY recommend buying from this dealership and guarantee that the next time I am in the market for a new car this is going to be my first stop!! More

I had a very good experience with the Honda Gallery , my sales person Brain Sullivan was very helpful with vehicle selection. First we test drove the SUV to be sure I was comfortable with it then Brain went sales person Brain Sullivan was very helpful with vehicle selection. First we test drove the SUV to be sure I was comfortable with it then Brain went through all the buttons and knobs ,to be sure I was familiar with everything,we also went through all the extras I wanted and all other options. All in all a vary pleasant experience. I would recommend Honda Gallery and Brain to my friends and family. More

We were asked what we were looking for and Brian responded with just what we said. Good experience with sales (Brian&Giancarlo), finance(Mike) and service personnel(Leah). We are happy to recommen responded with just what we said. Good experience with sales (Brian&Giancarlo), finance(Mike) and service personnel(Leah). We are happy to recommend them to other families looking for a new car. More

I was impressed with the low pressure, knowledgeable sales and business staff. Everyone was very friendly and extremely helpful, even if they were not involved with the sale. I will definitely recommend sales and business staff. Everyone was very friendly and extremely helpful, even if they were not involved with the sale. I will definitely recommend this dealership to my friends looking at Honda cars. More