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Route 128 Honda

Reading, MA

4.3
1,538 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,538 reviews

June 25, 2022

Great service! I will be back. The people at Honda were very attentive and courteous. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jun 27, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 23, 2022

My experience was great as usual. I took my car in for an oil change. It needed a few other services. Iffy explained everything that was needed and kept me informed regularly. I would More

by kindigaro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
Jun 24, 2022 -

Route 128 Honda responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Jun 24, 2022 -

kindigaro responded

Well deserved.

June 20, 2022

Best lip service, worst customer service. Talking a good game, zero substance to back it up. More

by motabarka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Canan, Paul Panzini, Nestor Monroy
Jun 24, 2022 -

Route 128 Honda responded

Thank you for your review. Could you contact me so I can understand what you are unhappy about? I would love the chance to make this better for you. John McCarthy General Manager jmccarthy@Group1Auto.com

June 18, 2022

Great service. Very efficient. Great service. Great service. Very efficient. Great service. Very efficient. Great service. Very efficient. Great service. Very effic More

by gldtimps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jun 20, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

June 17, 2022

Wonderful and considerate service! I looked around to find a new CR-V for a while. Ira 128 gave me everything I pursued. Appreciate it! More

by Xueyili
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aindley Brown, Robert Giovannucci, John Thomas, Nestor Monroy
Jun 20, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 17, 2022

Ira Honda in Reading is the best place to buy a car. Our Sales person was amazing! More

by Jack
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Willis
Jun 20, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 13, 2022

Thanks to Nicole I was able to meet all of my automotive needs and more. Nicole is a great asset to the team and I hope the company sees her efforts. I will continue to use Ira Honda as my dealer of choice More

by Dez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Jun 14, 2022 -

Route 128 Honda responded

Thank you, Dez, for your kind words about Nicole! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

June 09, 2022

The service dept was pleasant and was helpful resolving my issues They also pointed out other problems More

by Vincentrumasuglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iffy. 5 stars
Jun 09, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 06, 2022

Great and honest service. The service people were very polite and professional. My car got done on time. More

by Jkash65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Canan
Jun 06, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 03, 2022

Came in only to get an oil change since I got an email for $25.00 oil change. Salesperson tried to tell me my rear brakes were metal on metal and brake fluid was dirty. Took my car to another mechanic and More

by Never going back there
Recommend Dealer
No
Employees Worked With
Cassie V
Jun 07, 2022 -

Route 128 Honda responded

Thank you for taking a moment to write a review. I apologize you are unhappy with our recommendation. I would like to put your car on a lift and go over the readings with you so you feel comfortable. Please contact me when you can to set this up! John McCarthy General Manager jmccarthy@Group1Auto.com

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