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Route 128 Honda

Reading, MA

4.4
1,545 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,545 reviews

July 15, 2022

Im putting up reviews on other sites about Steven Sullivan in finance. I repeatedly told him I didn't want those warranties and he threatened me that he wasn't going to stop. I had to get mad to get More

by Dorlin019
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Sullivan
Jul 15, 2022 -

Dorlin019 responded

I'm putting up reviews on other sites about that terrorist Steven Sullivan in finance. I repeatedly told him I didn't want those warranties and he threatened me that he wasn't going to stop. I had to get mad to get him to stop. I missed alot of the paper work on the car cause I was upset. And I had just been through a head on collision, I told him that I couldn't be in any stress and he still did it. He turned the sale of that car into a nightmare.

July 08, 2022

Paul Calnan was my service advisor and he did an excellent job, he explained everything that was done and got me out of there fast. Very happy with the service. More

by Margaret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Calnan
Jul 08, 2022 -

Route 128 Honda responded

Thank you for your kind words for Margaret, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

July 06, 2022

Once again, Leah Blackler came through: pleasant, professional, and quick. But Dealer Rater doesn't think that's enough words, so here's a second sentence. More

by M
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 08, 2022 -

Route 128 Honda responded

Thank you for your kind words for Leah, we appreciate it!

July 03, 2022

Paul was GREAT & very accommodating. He was very pleasant to deal with & wanted to make sure I was satisfied More

by Ec6393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Calnan
Jul 05, 2022 -

Route 128 Honda responded

Thank you for your kind words about Paul! We thank you for your business and look forward to your next visit!

July 02, 2022

The sales personnel was awesome He helped me to get a good deal from the time I started the purchase till I picked up the car Way to go MARC ARDY More

by add.mens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ardy
Jul 05, 2022 -

Route 128 Honda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 02, 2022

I had a nail in my tire and had called local tire repair places to get it fixed. They all told me they were very busy and there would be a long wait and they may not get to it today. I then called Ira Honda More

by jg465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Jul 05, 2022 -

Route 128 Honda responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

June 30, 2022

You’re salesman was excellent, genuine, and covered everything in detail. Did a outstanding job covering all the details of the vehicle More

by Cheeks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrome, Robert Giovannucci, John Thomas, Nestor Monroy
Jul 01, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 25, 2022

Great service! I will be back. The people at Honda were very attentive and courteous. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jun 27, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 23, 2022

My experience was great as usual. I took my car in for an oil change. It needed a few other services. Iffy explained everything that was needed and kept me informed regularly. I would More

by kindigaro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
Jun 24, 2022 -

Route 128 Honda responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Jun 24, 2022 -

kindigaro responded

Well deserved.

June 20, 2022

Best lip service, worst customer service. Talking a good game, zero substance to back it up. More

by motabarka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Canan, Paul Panzini, Nestor Monroy
Jun 24, 2022 -

Route 128 Honda responded

Thank you for your review. Could you contact me so I can understand what you are unhappy about? I would love the chance to make this better for you. John McCarthy General Manager jmccarthy@Group1Auto.com

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