
Route 128 Honda
Reading, MA
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I have always owned Nissans in the past but the new Honda Accord sport caught my eye so I went in for a look. Both Giancarlo and Rob were incredible. They both made buying this car a positive experience. Accord sport caught my eye so I went in for a look. Both Giancarlo and Rob were incredible. They both made buying this car a positive experience. Usually I dread buying a new car but not with them. They were both very accommodating and professional. I will recommend to all my friends and family to go in and see them. When the time is right I will be back there looking for a CR-V. More
Sully's the BEST!!!! Dealt with Brian Suillivan mainly Sully's the BEST!!!! Dealt with Brian Suillivan mainly by phone, fax and e-mail. Sully always responded promptly to any questions, no matter how tri Sully's the BEST!!!! Dealt with Brian Suillivan mainly by phone, fax and e-mail. Sully always responded promptly to any questions, no matter how trivial, that came up during this "remote" part of the car buying process. When I finally met Sully in person, nothing changed. He was extemely courteous, professional and friendly. He made the whole process very easy. We got a great price on a vehicle that truly fit our needs and budget. And to top it all off, Sully DELIVERED THE CAR TO US ON THE CAPE!!!! He truly went ABOVE AND BEYOND. Also dealt with King Perry for the financial aspects of our purchase. King took the time to explain our options for such things as extended theft coverage and warranties and was very respectful when we declined those opportunities. King also took the extra step to get us an even better rate on the financed portion of our deal. The staff in the service bays had our Certified Pre-owned CR-v in tip top condition when it was delivered to us. Great Job by the entire Honda Gallery staff. Thanks again to Sully. More
I went to three Honda dealers in my area only to go back to Honda Gallery a second time. Mr Sacco was friendly and made me feel very comfortable. I was looking for a CRV. He took me to the lot and explained to Honda Gallery a second time. Mr Sacco was friendly and made me feel very comfortable. I was looking for a CRV. He took me to the lot and explained the different models to me. He had a lot of patience! When I made my decision on the model I wanted we came to an agreement on the price which I thought was really a great price. I got no pressure from him. When I went to pick up the car, there was no waiting, the remote was installed and the rubber mats were in place. He explained the operation of the features in the car and how they worked. He even installed my phone to the Bluetooth! It was a great experience and I would recommend them to everyone. More
BRIAN SULLIVAN SET UP I-PHONE 5, HE WAS ALSO THE SALESMAN WHEN I PURCHASED THE VEHICLE, HE IS A CREDIT TO THE DEALERSHIP AND I LOOK FOREWARD TO DOING BUSINESS WITH HIM IN THE FUTURE WHEN I PURCHASED THE VEHICLE, HE IS A CREDIT TO THE DEALERSHIP AND I LOOK FOREWARD TO DOING BUSINESS WITH HIM IN THE FUTURE More
I went in to trade my leased vehicle for a new one; we didn't think it was going to happen but Junior made it work! He got me exactly what I wanted, and at a great price. Everyone was super friendly and w didn't think it was going to happen but Junior made it work! He got me exactly what I wanted, and at a great price. Everyone was super friendly and we had some good laughs; couldn't have asked for a better car buying experience - Thank you!!! More
I went to the Honda Gallery to purchase a used vehicle. Herve was able to help me and take me on several test drives to determine the vehicle that best suited my needs. They were then able to help me with Herve was able to help me and take me on several test drives to determine the vehicle that best suited my needs. They were then able to help me with all the purchasing and especially work with me on the payment options. More
Rob and the team at Honda Gallery were fantastic to work with. My experience was actually pleasant and stress free. They listened and made this more about me and my needs as opposed to just dollar figures. with. My experience was actually pleasant and stress free. They listened and made this more about me and my needs as opposed to just dollar figures. There was no "all business" attitude and that is so refreshing. I will absolutely refer family and friends here! More
I had a great experience with the Honda Gallery in Reading- Junior Rodriguez was a pleasure to work with--very low pressure, friendly, and extremely customer focused. I asked lots of questions and I n Reading- Junior Rodriguez was a pleasure to work with--very low pressure, friendly, and extremely customer focused. I asked lots of questions and I never felt like I was being rushed or pushed around. I also enjoyed my interactions with Carlo Giovannucci-- he was funny, pleasant, and willing to accommodate all my requests. I would definitely recommend working with these two!! More
Our second vehicle purchased from Junior Rodriguez. Needed to make the purchase with a tight time constraint. Before we arrived at the dealership, Junior had done his research, had a few potential veh Needed to make the purchase with a tight time constraint. Before we arrived at the dealership, Junior had done his research, had a few potential vehicles ready to drive, and let us test drive them without any pressure. After our test drive, we sat down and discussed options, we were between two models, so we wanted to take a bit of time to discuss. Junior said no problem, that he would be there until closing. We went home for about a 1/2 hour, we live close by, and came back with our daughter so she could weigh in on the decision. Once we made our decision, the finance manager processed the paperwork in no time, and we picked up the car the next day. Great experience! More
Being in the military, I've had the opportunity to experience good dealerships and bad dealerships while living in seven states. It is often hard to find a good dealership because I never have the ho experience good dealerships and bad dealerships while living in seven states. It is often hard to find a good dealership because I never have the hometown connection which civilians have, but I would like to say that Casey Tong and Honda Gallery exceeded my high expectations. This was, by far, my best car buying experience to date. Casey was friendly, but to the point. He was knowledgable, didn't haggle a whole lot and laid everything out on the table up front. Just the way I like it because I go in prepared after having done due research and I don't want the guy who drags things out and doesn't give me credit in the fact that I am knowledgeable in car buying. I can't imagine a more pleasant car buying experience. Honda Gallery has won my loyalty because of Casey Tong. Now the test is for them to keep it through future services I will have performed in thier shop. More