
Route 128 Honda
Reading, MA
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Brian "Sully" was awesome. Very informative and helpful, knew what he was talking about. During the test drive he showed me how to use the options in the car which was very helpful considering my o helpful, knew what he was talking about. During the test drive he showed me how to use the options in the car which was very helpful considering my old car never had any of them. He helped me get equipped to the car to make sure I was comfortable on my own and threw brain busters at me to make sure I was paying attention. Great guy, not boring and made it fun for me to learn about my first new car :) I recommend Sully, he was awesome ! More
Rob and Carlo Giovannucci were friendly, knowledgeable, efficient, and fair. I come back them because I am treated as if they want me to be a long term customer which I am and will continue to be. My wif efficient, and fair. I come back them because I am treated as if they want me to be a long term customer which I am and will continue to be. My wife and I have purchased 3 vehicles from the Honda Gallery and referred my father in law to a purchase as well More
We had been searching around for a used SUV and had been to several dealerships over the course of a few weeks, without any luck. Most of the dealerships we went to made us feel pressure to purchase the fi to several dealerships over the course of a few weeks, without any luck. Most of the dealerships we went to made us feel pressure to purchase the first car we saw or leave them a deposit when we told them we needed time to think. Honda Gallery is actually pretty far from where we live but we were going to be in the area visiting family and decided to check out some used cars we saw on their website. We were greeted by Casey who was able to quickly show us exactly what we wanted to see. We didn't feel any pressure from him and he made us feel comfortable while we looked at several cars, took a test drive and took a few minutes to ourselves to discuss the cars we had seen. When we decided to purchase a car there Casey again set us at ease and made the negotiation, purchase and paperwork process really easy. He even went through the trouble of having the car we purchased delivered to my work (which is about 45 minutes from the dealership) on Monday after he was able to get the registration taken care of! Casey was excellent and our experience at Honda Gallery was great overall. We definitely recommend them! More
No pressure sales approach. Junior went out of his way and made this a very efficient and pleasant experience. I highly reocmmend Junior as your next car sales associate. and made this a very efficient and pleasant experience. I highly reocmmend Junior as your next car sales associate. More
Brian Sulivan (Sully) was wonderful and a true pleasure Brian Sulivan (Sully) was wonderful and a true pleasure to work with. He was upfront, honest, extremely helpful, and professional. It felt as if he Brian Sulivan (Sully) was wonderful and a true pleasure to work with. He was upfront, honest, extremely helpful, and professional. It felt as if he were helping a member of his own family with the whole transaction...from beginning to end. He's a man of his word. You rarely meet someone in today's world who has these qualities...Brian has them in spades! I have exactly the same things to say about Frank McLaughlin. Frank, as manager, went also out of his way to be sure that I was having a smooth, pleasant, and personal experience. I told Frank that he was a man of integrity...I meant it. So is Brian Sullivan. I wish the scoring went up to "ten"....They deserve it. King Perry and Michelle Canan in Parts were also a pleasure to work with. I'm 66 y/o and worked for the Gillette Corporation for 20 years in sales and marketing. I know a class acts when I experience them. Honda Gallery is lucky to have these professionals working for them. Sincerely, George McGee More
Herve was a knowledgeable, informative salesman. He made shopping for my new Honda Civic 2013 painless; from testing driving the 2012 & the 2013 on 2 separate occasions to staying in contact without being t shopping for my new Honda Civic 2013 painless; from testing driving the 2012 & the 2013 on 2 separate occasions to staying in contact without being too pushy. Herve's familiarity with this car was evident as he took me through my "tutorial" lesson on the day I picked up my new car. Highly recommend this courteous, friendly salesman when shopping for a car at the Honda Gallery! More
After numerous unpleasant visits to other local Honda dealerships, I'm glad I finally found what I was looking for at the Honda Gallery. I’d been searching for a CRV for over a month prior to visiting t dealerships, I'm glad I finally found what I was looking for at the Honda Gallery. I’d been searching for a CRV for over a month prior to visiting the Honda Gallery and I had had it. I’d been a victim of the old bait-and-switch tactic at one place, treated poorly at another and worked with one salesman who could barely form a properly written English sentence at yet another. Then I met Herve. He was very friendly, relaxed and genuine. I knew which vehicle I wanted to see when I visited so he brought it around and we took it for a test drive. He did not pressure me or bore me with personal stories like other salesman. He let me drive it how I wanted to and answered any questions I had. The negation process was pretty painless. He and one of the managers (Steve) offered me a fair trade-in allowance, and a fair price for the CRV. No major haggling needed. They offered to replace the seat cover which was stained, and did so after the sale. I can be a pretty high-stress person but Herve and Steve were so relaxed that it enabled me to relax a bit as well…even with my preschool-aged daughter in tow. King, the gentleman responsible for finalizing the paperwork was also calm in nature. We laughed and joked while he thoroughly went over the P&S and warranty options. He’s been doing this work for many years, as is evident in the fact that it went so smoothly. I have and will continue to refer friends, family members, and colleagues to Herve at The Honda Gallery. More
This was our second lease experience at the Honda Gallery in three years. The first one was good, but our experience this time was exceptional. Our salesman, Herve Pierre-Louis, is exactly the opposite of in three years. The first one was good, but our experience this time was exceptional. Our salesman, Herve Pierre-Louis, is exactly the opposite of what you would expect in a cars salesman. He was kind, PATIENT (we had two kids in tow), professional, and informative. We never once felt pressured or rushed. He answered every one of our questions with ease and assurance. Once the deal was settled and we went to pick the car up, I couldn't believe again how patient he was with us! He made sure we knew how to find and operate all of the car's features. He sat in the car with us for at about 25 min. helping to set up the blue tooth features and even programming my contacts of choice to speed dial, all as two kids in the back were yelling over us and hopping in and out of the car. Herve truly made this a stress-free and enjoyable experience! More
Honda gallery made buying a car easy. Herve Pierre Louis our sales person was very informative and friendly, he was knowledgeable and made buying a car less stressful. Great job! our sales person was very informative and friendly, he was knowledgeable and made buying a car less stressful. Great job! More