
Route 128 Honda
Reading, MA
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I had a great experience with the Honda Gallery in Reading- Junior Rodriguez was a pleasure to work with--very low pressure, friendly, and extremely customer focused. I asked lots of questions and I n Reading- Junior Rodriguez was a pleasure to work with--very low pressure, friendly, and extremely customer focused. I asked lots of questions and I never felt like I was being rushed or pushed around. I also enjoyed my interactions with Carlo Giovannucci-- he was funny, pleasant, and willing to accommodate all my requests. I would definitely recommend working with these two!! More
Our second vehicle purchased from Junior Rodriguez. Needed to make the purchase with a tight time constraint. Before we arrived at the dealership, Junior had done his research, had a few potential veh Needed to make the purchase with a tight time constraint. Before we arrived at the dealership, Junior had done his research, had a few potential vehicles ready to drive, and let us test drive them without any pressure. After our test drive, we sat down and discussed options, we were between two models, so we wanted to take a bit of time to discuss. Junior said no problem, that he would be there until closing. We went home for about a 1/2 hour, we live close by, and came back with our daughter so she could weigh in on the decision. Once we made our decision, the finance manager processed the paperwork in no time, and we picked up the car the next day. Great experience! More
Being in the military, I've had the opportunity to experience good dealerships and bad dealerships while living in seven states. It is often hard to find a good dealership because I never have the ho experience good dealerships and bad dealerships while living in seven states. It is often hard to find a good dealership because I never have the hometown connection which civilians have, but I would like to say that Casey Tong and Honda Gallery exceeded my high expectations. This was, by far, my best car buying experience to date. Casey was friendly, but to the point. He was knowledgable, didn't haggle a whole lot and laid everything out on the table up front. Just the way I like it because I go in prepared after having done due research and I don't want the guy who drags things out and doesn't give me credit in the fact that I am knowledgeable in car buying. I can't imagine a more pleasant car buying experience. Honda Gallery has won my loyalty because of Casey Tong. Now the test is for them to keep it through future services I will have performed in thier shop. More
Brian "Sully" was awesome. Very informative and helpful, knew what he was talking about. During the test drive he showed me how to use the options in the car which was very helpful considering my o helpful, knew what he was talking about. During the test drive he showed me how to use the options in the car which was very helpful considering my old car never had any of them. He helped me get equipped to the car to make sure I was comfortable on my own and threw brain busters at me to make sure I was paying attention. Great guy, not boring and made it fun for me to learn about my first new car :) I recommend Sully, he was awesome ! More
Rob and Carlo Giovannucci were friendly, knowledgeable, efficient, and fair. I come back them because I am treated as if they want me to be a long term customer which I am and will continue to be. My wif efficient, and fair. I come back them because I am treated as if they want me to be a long term customer which I am and will continue to be. My wife and I have purchased 3 vehicles from the Honda Gallery and referred my father in law to a purchase as well More
We had been searching around for a used SUV and had been to several dealerships over the course of a few weeks, without any luck. Most of the dealerships we went to made us feel pressure to purchase the fi to several dealerships over the course of a few weeks, without any luck. Most of the dealerships we went to made us feel pressure to purchase the first car we saw or leave them a deposit when we told them we needed time to think. Honda Gallery is actually pretty far from where we live but we were going to be in the area visiting family and decided to check out some used cars we saw on their website. We were greeted by Casey who was able to quickly show us exactly what we wanted to see. We didn't feel any pressure from him and he made us feel comfortable while we looked at several cars, took a test drive and took a few minutes to ourselves to discuss the cars we had seen. When we decided to purchase a car there Casey again set us at ease and made the negotiation, purchase and paperwork process really easy. He even went through the trouble of having the car we purchased delivered to my work (which is about 45 minutes from the dealership) on Monday after he was able to get the registration taken care of! Casey was excellent and our experience at Honda Gallery was great overall. We definitely recommend them! More
No pressure sales approach. Junior went out of his way and made this a very efficient and pleasant experience. I highly reocmmend Junior as your next car sales associate. and made this a very efficient and pleasant experience. I highly reocmmend Junior as your next car sales associate. More
Brian Sulivan (Sully) was wonderful and a true pleasure Brian Sulivan (Sully) was wonderful and a true pleasure to work with. He was upfront, honest, extremely helpful, and professional. It felt as if he Brian Sulivan (Sully) was wonderful and a true pleasure to work with. He was upfront, honest, extremely helpful, and professional. It felt as if he were helping a member of his own family with the whole transaction...from beginning to end. He's a man of his word. You rarely meet someone in today's world who has these qualities...Brian has them in spades! I have exactly the same things to say about Frank McLaughlin. Frank, as manager, went also out of his way to be sure that I was having a smooth, pleasant, and personal experience. I told Frank that he was a man of integrity...I meant it. So is Brian Sullivan. I wish the scoring went up to "ten"....They deserve it. King Perry and Michelle Canan in Parts were also a pleasure to work with. I'm 66 y/o and worked for the Gillette Corporation for 20 years in sales and marketing. I know a class acts when I experience them. Honda Gallery is lucky to have these professionals working for them. Sincerely, George McGee More
Herve was a knowledgeable, informative salesman. He made shopping for my new Honda Civic 2013 painless; from testing driving the 2012 & the 2013 on 2 separate occasions to staying in contact without being t shopping for my new Honda Civic 2013 painless; from testing driving the 2012 & the 2013 on 2 separate occasions to staying in contact without being too pushy. Herve's familiarity with this car was evident as he took me through my "tutorial" lesson on the day I picked up my new car. Highly recommend this courteous, friendly salesman when shopping for a car at the Honda Gallery! More