Back

Route 128 Honda

Reading, MA

4.4
1,545 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

Directions

By Type

Showing 1,545 reviews

January 11, 2013

My husband and I have bought/leased 4 new and 1 used car in the past 3 or so years. new and 1 used from this dealership alone. This was by far the most pleasurable and easiest transaction/sale we have EV More

by FRTMCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
January 11, 2013

Best car buying experience by far! Brian was easy to work with! We were looking for a safe reliable car for our daughter and we found it the Honda Civic! More

by dlp2426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
January 10, 2013

We went into Honda Gallery to test drive a vehicle we were interested in to comparison shop between brands. Casey enthusiastically brought us for a test drive and demonstrated many of the features of th More

by PreludeOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 09, 2013

I purchased my used Honda at Honda Gallery in 2011 before going on a one-year military assignment. Negotiation wasn't that difficult, but I admit that even after telling everyone at the dealership that I wo More

by Pa C
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mr. Kemos
Jan 09, 2013 -

Route 128 Honda responded

Attn: Pa C The Honda Gallery has read your survey and sincerely apologizes for the breakdown in communication that you have experienced. Our Service Manager Walter Sazo is anxious to review your situation and would like to provide the following direct means for contacting him: wsazo@gallerygroup.com 978-222-1114 direct line Please contact him at your earliest convenience and again sincere apologys for the difficulty you have been having.

Jan 09, 2013 -

Pa C responded

Perhaps you can consult with Mr. Kemos to ask him what emails he has not replied to in the past two weeks. Mine should certainly be among them. Rob Nigro

January 09, 2013

He was very friendly and informative, he did not pressure me into any decisions and tried to get me everything I wanted out of a car for the best deal he could. Not being pressured was the best part of the More

by emilymcgoldrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez
January 07, 2013

I would recommend Honda Gallery to anyone looking for a Honda. My husband and I just bought our 6th consecutive Honda. We've used Honda Gallery (previously Honda Barn) for purchases and service. I find Ho More

by Susan E Maher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sacco
January 06, 2013

Adolfo and Carl were incredibly friendly and professional. This was my first time buying a new car and they were extremely helpful. They made the process easy and I am very satisfied with my n More

by sharonn1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giancarlo "Carlo" Giovannucci, Adolfo Cabrera
January 06, 2013

This is the most positive and fantastic car buying experience that either my husband or I have ever had. Neither of us have that much experience buying cars, since we keep our cars for a long time. More

by ldandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez
January 04, 2013

EXCELLENT overall experience in buying a car from Anthony Sacco & Gallery. Anthony was extremely professional, honest, knowledgeable and helpful throughout the entire process. Anthony gained my trust and re More

by Jonathan V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sacco, Tigran Airapetian & Steve Kemos, Anthony Sacco
January 02, 2013

Gioncarlo was great to work with, he did not play the dealer price games. He came out and gave us a great price right from the start. He was able to explain all the options on the Odyessey and which More

by jmfeinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giancarlo "Carlo" Giovannucci
...
115
...