
Route 128 Honda
Reading, MA
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I recently purchased a used vehicle from Casey Tong at the Honda Gallery in Reading. The whole transaction went very smooth. Casey was very easy to deal with, makes a good cup of tea, and I appreciated be the Honda Gallery in Reading. The whole transaction went very smooth. Casey was very easy to deal with, makes a good cup of tea, and I appreciated being able to deal with him openly and honestly. We coul speak plainly and he listened to my concerns, then addressed all of my issues and delivered on his promises. The price we agreed on I felt was fair, and I have no regrets making the purchase. I'm not a big fan of any dealerships in general, and typically prefer purchasing vehicles privately. However, the Honda Gallery in Reading may be an exception to the rule and the stereotypical dealership - they seem to have a genuine interest in high customer satisfaction as a way of doing business - they don't just talk the talk, they walk the walk. From what I've seen of their service department so far, it looks as though that's a quality outfit as well. Thanks Casey and the Honda Gallery! More
I had previously leased a Honda from this dealership, although I can walk to a different Honda dealer (the Honda Gallery's competition). The general manager of the Honda Gallery reached out to me as my although I can walk to a different Honda dealer (the Honda Gallery's competition). The general manager of the Honda Gallery reached out to me as my lease was coming to an end with an invitation to come and meet with him in person to discuss my lease-end options. He did indeed meet with me and then turned me over to Junior Rodriguez. Within 30 minutes, I had taken test drives of the two cars I was interested in and decided to lease a Honda Civic. The price negotiation lasted all of 15 minutes and I walked away very satisfied with the deal and the dealership, especially Junior. This was actually a very refreshing experience. Junior was pleasant but not overbearing, knew the pros and cons of the two vehicles I expressed interest in and was willing to take all kinds of time while I deliberated. We shared a few war stories back and forth....a very pleasant time was had by all! I made a small change to the deal after I had signed on the dotted line; I emailed Junior on his day off and he replied right away that he would take care of the change (which he did). Junior is a delightful young man, a consummate professional and Honda should nurture him all they can. I was also impressed by the handwritten thank you note a few days later. So impressed, in fact, that we hope to buy our next car from him, too! More
Price was good. Service was friendly. Herve and Steve (sales manager) behaved as if they wanted my business but without being overly aggressive. word. word. word. word. (sales manager) behaved as if they wanted my business but without being overly aggressive. word. word. word. word. More
I was looking for 2013 Accord. Honda Gallery quoted a reasonable price upfront. They did not do any sales gimmicks. When I told them about another price quote I had, they right away lowered the price to reasonable price upfront. They did not do any sales gimmicks. When I told them about another price quote I had, they right away lowered the price to beat it. Sales guys knew about new Accord's feature well and also explained it. There was no pressure to finalize the deal as soon as possible. My wife and I took our time in deciding about the trim and color of car. The offer for my trade-in was reasonable and they increased it to match my expected value. Overall we had very pleasant experience and would recommend this dealership to our friends and relatives. More
Casey was incredibly informative and knowledgeable salesman. He helped my husband and I make the best decision for our family and we are so glad he was there to assist us. We entered the Honda Gallery salesman. He helped my husband and I make the best decision for our family and we are so glad he was there to assist us. We entered the Honda Gallery to just look at our options and we left with a great deal. I would most definitely recommend Casey to anyone looking into buying a Honda. We are very happy and satisfied with our decision to lease the 2013 Honda Accord LX. More
Last month, I purchased a used Honda Accord from Anthony at the Honda Gallery. I am very pleased with the car. Prior to purchasing the vehicle, I went over with Anthony what I was looking for in a vehicle. at the Honda Gallery. I am very pleased with the car. Prior to purchasing the vehicle, I went over with Anthony what I was looking for in a vehicle. The car I bought is dependable and fuel effecient and I was able to negotiate a very affordable price with Anthony. I'm planning on bringing my car to the Honda Gallery service center for any future maintenance. I would definitely buy a car from Anthony and the Honda Gallery again in the future. More
I stopped by this dealership briefly to look at a Jeep Wrangler. At the time I had no true intension of purchasing a car, my search was just beginning. I worked with Anthony Sacco who was excellent. He wa Wrangler. At the time I had no true intension of purchasing a car, my search was just beginning. I worked with Anthony Sacco who was excellent. He was friendly and professional. He was not pushy or aggressive as I have experienced in the past with auto sales. He answered all of my questions and helped facilitate everything. Given purchasing a car can be anything but fun and usually stressful, my experience was smooth and well delivered. More
Anthony was excellent. Very easy going and personable. He made me feel very comfortable and I trusted him. He has been excellent ever since with follow up too. He made me feel very comfortable and I trusted him. He has been excellent ever since with follow up too. More
MY WIFE AND I STOPPED IN TO LOOK AT HONDA CRVS.WE MET ANTHONY SACCO WHILE LOOKING AROUND HE SHOWED US WHAT WAS AVAILABLE.HE EXPLAINED ALL ABOUT BUYING OR LEASING.WE TOOK A TEST DRIVE AND LEASED ONE. ANTHONY SACCO WHILE LOOKING AROUND HE SHOWED US WHAT WAS AVAILABLE.HE EXPLAINED ALL ABOUT BUYING OR LEASING.WE TOOK A TEST DRIVE AND LEASED ONE. More
My first experience buying or leasing by myself. It is not a secret that people don't like dealing with car dealers!! My intention was to visit other car dealers that day and make up my mind that day. My not a secret that people don't like dealing with car dealers!! My intention was to visit other car dealers that day and make up my mind that day. My son and his wife had directed me to visit Honda Gallery and ask for a certain person - that person did not work that day so I was directed to Anthony Sacco. He has a great personality and put me at ease immediately. It was a very comfortable experience which is very important to me. It didn't take long for me to decide after a very short time that I wanted to work with Anthony and not go to another dealership and risk being put into a bad experience. Within a few hours I drove my 2013 lease CRV out of the showroom with everything taken care for me. A great experience because of Anthony. More