Route 128 Honda

Junior was excellent. Very knowledgeable about all Honda products, and he took the time to understand what was important to us early on. When it came to pricing, he was straight up and efficient, and w products, and he took the time to understand what was important to us early on. When it came to pricing, he was straight up and efficient, and worked with us to get a great deal on our trade in and for a new 2013 Accord. He did not try to give us more than we wanted, but did spend time to show us the price and performance tradeoffs around what we were looking for. We visited 4 dealerships and met with a bunch of sales people. Junior was the most professional and gave us the best deal. More

My experience from beginning to end was absolutely fabulous. Bobby is the ultimate professional. He listened to my needs and helped me find the perfect car to fit my budget and lifestyle. With the hel fabulous. Bobby is the ultimate professional. He listened to my needs and helped me find the perfect car to fit my budget and lifestyle. With the help of his team (Sales Manager, Business manager and finance), I drove away in a 2013 Honda Accord EX-L V6! They all worked extremely hard to get me a beyond fair (higher than expected) trade-in amount for my car and made the process feel so easy. The whole process took about 2 hours and Bobby made sure to keep me in the loop as we went through everything. It is evident to me that customer service is a TOP priority for Honda Gallery, I truly felt spoiled. For future car purchases, I will definitely be going to Honda Gallery and asking for Beth. I would refer Bobby and her team to anyone who wants a fair price, seamless sales experience and no hassels! Thank you Bobby More

This was my first stop for a search for a Honda Accord. The dealership is nice looking and the staff was nice. I needed to buy before leaving for Afghanistan so I had maybe 2 days to find a car and get the The dealership is nice looking and the staff was nice. I needed to buy before leaving for Afghanistan so I had maybe 2 days to find a car and get the deal done. I was paying cash. Anthony was the one helping me and he made it known right away that he was the rookie. Okay, no problem. The selection of pre-owned Accords was terrible (compared to the other dealerships I visited). It is a Honda dealership with like 3 used accords in stock? Whatever, moving on. The price points on the stickers were very high. I ran into the problem of trying to work the price on 2 cars to see what the better deal for the money might be. I guess they can't do that because of the way the "system" is set up. I took an eternity to enter the information in the computer. We talked price and I told the salesman where I wanted to be. Nothing unreasonable, just wanted to be in a specific price range regardless of what money I could have spent. The funny thing is that a good salesman or sales manager could have possibly convinced me to drive out with a new 2013 Accord paying cash. The money was way off. I guess I had "idiot" written on my chest because I would not pay what they were asking with someone else's money. I visited Honda Cars of Boston and was close to buying a car there. I ended up at Kelly Honda and they closed the deal. Kelly Honda took what I said for my goal and top spending and made it work. I would say that the trade evaluation at Gallery was okay. I thought that the money for my trade was reasonable for a dealer. The selection, as mentioned, was poor. I know that the dealer would say that right now the selection is low because of availability, but that is garbage. The one thing I would truly complain about is the way the managers and upper staff work there. They sit in an office and the salesman goes back and forth. Derek at Kelly Honda did the right thing. He used his legs, came out of the office, and said to me where can I be to get the deal done. We haggled for a second or 2, and done. Mad respect for him and treating me like a person and not a number. Maybe Gallery can get him to teach a class there for them. Lastly, every other dealer I visited contacted me regarding the sale. I was paying cash and had 2 days to get this done. I can bring the horse to the trough but I can't make him drink. Such an easy sale lost because prices are too high, managers are inept, inventory is lousy, and sales people are inexperienced. I would recommend Honda Cars of Boston and Kelly Honda but not Gallery Honda. More

Bobby was every helpful in showing us how to set up are blue tooth, radio, and etc. He was the best in showing us that we have had in any car dealers with a new car. Please recognize him for his thou blue tooth, radio, and etc. He was the best in showing us that we have had in any car dealers with a new car. Please recognize him for his thoughtfulness and patients . Thanks Bob & Carol Carbone More

I found out late Friday night that I would need a new car by Sunday...panic sets in. Saturday I drove around and visited several dealerships, Honda Gallery being the second. I met Junior out in the parking by Sunday...panic sets in. Saturday I drove around and visited several dealerships, Honda Gallery being the second. I met Junior out in the parking lot and told him what my needs were and my situation. Junior has a very pleasant and easy going way about him and makes you feel at ease and not on guard of an overbearing salesperson. Junior is what every car salesman should be..outgoing..friendly with a sincere smile and has respect and the utmost of class. He kept me informed of the process every step of the way and if he didn't know the answer he was sure going to get it. But he did know the answers. Suffice to say I made my purchase on Sunday. Honda should work hard to make sure that Junior does not go anywhere else..I hope to see him climb the ladder of success within this company. I would highly recommend going to see Junior if you are looking to buy a Honda and based on my experience here I would not hesitate to go back. He's a great guy and a great salesperson! Thank you Junior I love my 2010 Honda Accord Ex. More

I worked with Nick Haley and he was very knowledgeable of the car I wanted and was very positive.... I also worked with Monica who was very helpfull...I would highly recommend this dealer to find your Ho of the car I wanted and was very positive.... I also worked with Monica who was very helpfull...I would highly recommend this dealer to find your Honda!!! I love my Accord!!! More

Purchasing a new Honda CRV at Honda Gallery was painless, from setting up a test drive, negotiating the price, paying for the vehicle, and picking up the car. All told it took less than 2 hours of elapsed ti from setting up a test drive, negotiating the price, paying for the vehicle, and picking up the car. All told it took less than 2 hours of elapsed time over 3 days. Well done Honda Gallery!! More

I went to Honda Gallery because of a recommendation. I do not think I will go anywhere else agian. It was a great experience and I never enjoyed buying a new car like this. I usually associate buying a new c not think I will go anywhere else agian. It was a great experience and I never enjoyed buying a new car like this. I usually associate buying a new car with high pressure salesmen and buisness men. There was no pressure here. Very pleasant and welcoming. Brian Sullivan AKA Sully, was a blessing to buy a car from. He understands that life happens even when buying a car, and was very helpful and patient. GO TO HONDA GALLERY FOR YOUR NEXT CAR!!! More

Bobby and Carlos were terrific dealing with my many changes. Finally, I finances a 2012 CRV and love it. I would buy from both of them again and again!! I may work them better on the price next changes. Finally, I finances a 2012 CRV and love it. I would buy from both of them again and again!! I may work them better on the price next time!!thanks...Ted More

Brian Sullivan and King Perry were extremely helpful, patient and courteous with us. They explained all options carefully.Their service was quick and the condition of the car was fantastic ~ it was prepp patient and courteous with us. They explained all options carefully.Their service was quick and the condition of the car was fantastic ~ it was prepped beautifully. I would highly recommend this dealership and their salesforce to anyone looking for a used or new car. More