Route 128 Honda

I drop by Honda Gallery often: buying cars or auto service. This time, I visited there to buy a new car. I really appreciate Casey Tong: he kindly and concretly explained to me how to use a car. service. This time, I visited there to buy a new car. I really appreciate Casey Tong: he kindly and concretly explained to me how to use a car. The next day after buying my car, I had a screach on driver's door. Someone might do it at a parking lot. He gladly solve it. More

Bobby managed to make it an overall positive experience. No pressure, but presented facts. Once I made the decision to purchase, the paperwork was quickly filled out. Bobby also did a thorough job in expl No pressure, but presented facts. Once I made the decision to purchase, the paperwork was quickly filled out. Bobby also did a thorough job in explaining the details of the car before I left the lot. More

We enjoyed a fine buying experience at Honda Gallery. Casey was informative about the particular car we were looking at, patiently repeated things when we didn't understand the firt time. He took care of Casey was informative about the particular car we were looking at, patiently repeated things when we didn't understand the firt time. He took care of two issues that needed attention on the car before we made the purchase. I gladly brought him his favorite DD iced coffee the day we picked the Accord up! One small detail was that after we made the decision to purchase the car, Casey did not seem quite as relaxed with us for followup discussions. We felt as though he was in a hurry to get on to the next customer, which he likely was! We had one surprise when Casey only had one key for the vehicle. Apparently that is what the previous owner turned in, and that is all that we got with the car. Having a second one made will cost us $93. And just one word about Walter Sazo, service manager. Before we left with our certified used car, we had a few questions for followup service and maintenance. Walter was right there and answered everything to our satisfaction. Thank you Honda Gallery! Dave More

Today we went to Honda Gallery which was recomemded by our friends. We were looking for the new 2012 Accord. As we were searching for it, Bobby came out and assisted us. He was very friendly and had great our friends. We were looking for the new 2012 Accord. As we were searching for it, Bobby came out and assisted us. He was very friendly and had great customer service. He seemed to understand our needs. Our experience was very quick and easy. Bobby got into the details and got us the car, which we were the first to test drive in. We were able to get a great deal on our new Accord, we are very satisfied with their service. Compare to our past experiences, we would highly recommend this dealer to our friends or even strangers. More

The salesperson we worked with was Brian Sullivan - aka "Sully." I would highly recommend him since he was professional, efficient, and accommodating! He made our car purchase experience a smooth one, al "Sully." I would highly recommend him since he was professional, efficient, and accommodating! He made our car purchase experience a smooth one, always putting the customer first. We felt like he was flexible and knowledgeable about the vehicle and took the time to follow up and follow through at all times. We are lifelong Honda customers and have worked with many dealerships within the entire state of MA, but Honda Gallery of Reading was by far, our favorite for customer satisfaction. Brian Sullivan is a great representative of that dealership so if you are in the market for either a new or even a pre-owned Honda vehicle going straight to the Honda Gallery of Reading will save you time and money! Be sure to ask for "Sully!" More

We just bought our new Honda CRV at Honda Galley in Reading. A gentleman came right out to greet us when we pulled in to the Honda yard, his name was Brian Sullivan aka Sully. He had a huge smile an Reading. A gentleman came right out to greet us when we pulled in to the Honda yard, his name was Brian Sullivan aka Sully. He had a huge smile and asked us what he could help us with. We told him what we wanted and that we had to trade in not one but two cars. He said no problem we will make this work for you. He was eager to help us get the car that we wanted at the price that we could afford. He listened to our concerns and set our minds at ease and explained everything to us in detail. He worked very hard to make us happy. Between Sully, Steve Kemos and King Perry they all worked extremely hard to get us in the price range that we needed. I want to thank these 3 men for making our experience at Honda Gallery a very pleasant one. If you decide to buy a Honda I highly recommend Honda Gallery in Reading and definitely ask for Sully. Thank you Agnes and JimBo Mastropietro More

I was treated very well by Bob and will recommend them to do business with him..I have been buying Honda's since 2002 from the Honda barn and service my 4 honda's every 3 months at your service department do business with him..I have been buying Honda's since 2002 from the Honda barn and service my 4 honda's every 3 months at your service department More

On 8/25/12 to this dealership to purchase a used vehicle, it's in my town, very clean and had good ratings. Unfortunately we could not get the numbers to work, acceptable, business is business. When it was t it's in my town, very clean and had good ratings. Unfortunately we could not get the numbers to work, acceptable, business is business. When it was time for my family to leave my car key was missing. Yes, I was a victim of the missing key. They claim another car of the same make was being traded-in at the same time as our car's evaluation and they gave our key to that customer and he drove home. What are the chances that this customer did not realize that this was not his key chain or he now had two keys or our key was the perfect match for his car? 25 minutes later my key was returned from the back of the dealership, no customer arrived with the key. The sad part of this is if I do purchase a Honda vehicle I would not feel comfortable bring the car there for service. I know these dealerships are independently owned but I hope Honda puts the brakes on this kind of activities. More

Great experience! Herve was patient with us as we made our decision to purchase a 2010 Honda Civic. He showed us cars within our price range and answered all of our questions with a friendly smile. He eve our decision to purchase a 2010 Honda Civic. He showed us cars within our price range and answered all of our questions with a friendly smile. He even offered to come in on his day off. The staff also took the time to advise us on our personal financial situation. King was very patient as I analyzed the different financing options and chose the right one for me. Thanks! More

Nicholas Haley was excellent. He listened to my needs and explained everything very clearly to me. Nick approached me with friendliness and didn't attack me like most car salesmen. He gave me knowledge about explained everything very clearly to me. Nick approached me with friendliness and didn't attack me like most car salesmen. He gave me knowledge about the cars I was interested in and showed me different options that would be great for me in particular. I will be bringing family and friends to Honda looking for a car and bring them specifically to Nick because of how well he took care of me. I am very happy with my new Honda Civic :) More