
Route 128 Honda
Reading, MA
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I had leased a CR-V from the Honda Gallery back in July, 2009. My lease was up this year so I went back there, my sales person Herve Pierre Louis was very friendly & helpful. I ended up with a new Accord SE 2009. My lease was up this year so I went back there, my sales person Herve Pierre Louis was very friendly & helpful. I ended up with a new Accord SE and I love it! Everyone that I have dealt with at the dealership is very friendly! I would recommend the Honda Gallery to anyone. More
Great sales experience. No high pressure sales. Sales rep and sales manager were excellent. God a very nice car at a fair price. Nice showroom. Would definitely recommend. and sales manager were excellent. God a very nice car at a fair price. Nice showroom. Would definitely recommend. More
I purchased a new Honda Accord and was very unfortunate with it as it consumed oil and had other engine ralated issues. However at no time did the dealership or its senior management let me down. Since t with it as it consumed oil and had other engine ralated issues. However at no time did the dealership or its senior management let me down. Since taking delivery in Late June of 2010 I had to constantly return to the Dealer for the high oil consumption. Everytime the Dealership made every attempt to correct the issue and contacted the "Honda representative on the issue. During this period I left for winter vacations in Florida and put the car up for winter however when I returned the same problem surfaced and this latest time a plug fouled out and lot of carbon build up was on the tailpipe as well as the check engine light came on. The Dealership immediately contacted Honda and as a result I am getting a new engine installed as well as receiving an Honda Care Extended Warranty at no Charge.Believe me this is not the reason for writting this review--Its because of the Honest and Professional manner in which my case was handled In conclusion I can say without a doubt yhat this dealership went above and beyond and at no time did I feel they were blowing smoke at me. The entire Team are extremely professional and its something other dealers could learn from. I know of other people who experienced issues with their new cars but the dealer kept stalling them until the warranty ran out --then said sorry but there it nothing we can do. The Honda Gallery and its Team of professionals are a credit to the auto dealershipsin the Boston Area. I highly recommend this DealerShip to anyone looking for service or the purchase of a new or used car. More
Great experience at this dealership, no rush, no hard sell and no gimmicks. Junior Rodriguez, the DR-PR, was amazing and made the buying stress free. He gives you personal attention and keeps his promi sell and no gimmicks. Junior Rodriguez, the DR-PR, was amazing and made the buying stress free. He gives you personal attention and keeps his promise. Very knowledgable and a friendly person. Finance and other team members were super nice too, again no hard sell. Facility is also nice, kids friendly. Highly Recommended!!!!! More
My wife and I visited the Honda Gallery to purchase a used CRV. We worked with Junior Rodriguez and found him to be an excellent representative for the Gallery. He found the right CRV for us that met o used CRV. We worked with Junior Rodriguez and found him to be an excellent representative for the Gallery. He found the right CRV for us that met our needs and worked with us to make sure that we were happy with the sale. Junior went above and beyond in his dealings with us from our visit to when we picked up the car. We will recommend to our friends that they visit the Honda Gallery for their cars and ask for Junior. More
The entire process was excellent. This was a thoroughly professional team with that did not pressure me -- from my original query call answered by Joe Murray, being greeted in the lot by and working with professional team with that did not pressure me -- from my original query call answered by Joe Murray, being greeted in the lot by and working with Casey Tong, his manager Tigran and the Credit Manager, King Perry. The information given was clear and my questions were answered satisfactorily. I left happy in the knowledge that I made a good purchase and look forward to working with Honda Gallery of Reading again. More
Wonderful salesperson, not pushy, very very knowledgeable, very patience when showing how to use the Navigation system and the Bluetooth. This is my third Honda and Junior by far was the best s knowledgeable, very patience when showing how to use the Navigation system and the Bluetooth. This is my third Honda and Junior by far was the best salesperson. I'll differently will be back to see him to buy a car for my daughter. More
Brian Sullivan was great to deal with. He gave us time to think about what we wanted to do in private. He did not pressure us at all. He answered all our questions honestly. I plan on telling all my family a think about what we wanted to do in private. He did not pressure us at all. He answered all our questions honestly. I plan on telling all my family and friends to visit this dealership and especially Brian Sullivan. More
I was in the market for a new Honday CR-V and while I had other dealers closer to my home, I was impressed with the ratings for Honda Gallery so went to see what kind of experience I would have. I can confi other dealers closer to my home, I was impressed with the ratings for Honda Gallery so went to see what kind of experience I would have. I can confirm that after my experience their rating of 4.9 is obviously justified. From the moment I stepped in the door, it was a stress-free atmosphere. My sales rep, Herve Pierre Louis was fantastic. It was obvious that his goal was total customer satisfaction in every area from start to finish. He didn't stop once I was in possession of my car. He has made periodic follow up communications with me to offer his continued support and availability for any questions or concerns I may have. I know Honda has a great reputation, but Honda Gallery and Herve, certainly are proven representatives to the success of the Honda brand and I have and will continue to highly recommend them to family, friends and co-workers. More
The service here was great! I will definatly inform any of my family or friends looking for a used/new car to check this gallery out! Herve was very helpful and of course, friendly. The entire staf seemed of my family or friends looking for a used/new car to check this gallery out! Herve was very helpful and of course, friendly. The entire staf seemed welcoming and I felt that my overall visit was awesome. I love my new honda civic and can't thank Herve and your staff enough for your help! More