Route 128 Honda

Casey Tong is an excellent salesman. I came into the dealership very uncertain about what I wanted to do at the end of my lease. Casey took the time to review all of my options. He ran the numbers for dealership very uncertain about what I wanted to do at the end of my lease. Casey took the time to review all of my options. He ran the numbers for me and helped me find an option that would allow me to achieve the monthly payments I needed. He was very patient and gave me the time to make my decision and process all the options. I recommend him highly. More

I have leased 7 cars from this dealership (formerly Honda Barn)& have had positive experiences each time. My salesman Chris was so accommodating & knowledgeable. Chuck, the manager, worked with me & gave m Barn)& have had positive experiences each time. My salesman Chris was so accommodating & knowledgeable. Chuck, the manager, worked with me & gave me the kind of deal that keeps me coming back. When my friend's husband was shopping around for a new Honda, I recommended the Honda Gallery. He ended up buying a red Accord form them & couldn't be happier with his purchase and his experience. As for me, I LOVE my Civic(s)...Thank you Honda Gallery! More

This is our 5th Honda purchase/lease. We have used 2 other dealers in the past. Our experience with Honda Gallery North was fabulous. All of the staff was friendly, courteous & eager to assist us with other dealers in the past. Our experience with Honda Gallery North was fabulous. All of the staff was friendly, courteous & eager to assist us without the sell sell sell mentality. The purchasing process was so easy & smooth. I typically hate buying a new car, but the staff at Honda Gallery North made it fun & stress-free even with our 4 yr old in tow. We are a Honda family for sure and definately a Honda Gallery North family now! More

My car search lasted 1 month, during which time I visited many dealers (Honda and others). I settled on the Honda Accord and received good quotes from several Honda dealers, but when it came time to buy it w many dealers (Honda and others). I settled on the Honda Accord and received good quotes from several Honda dealers, but when it came time to buy it was the end to end experience working with Chris Kelleherr that made the difference. He was courteous, patient and responsive to my emails (which was an effective way for me to communicate). He talked me through the buy versus lease decision, explained all the options and took me on test drives without any sales pressure. Overall, it was a great experience which I would recommend to anyone in the market for a new Honda. Thanks Chris! More

Everyone at the dealership was extremely friendly and accommodating. I was shown some other cars but was not at all pressured to purchase any of them, just given options. At first they didn't have the accommodating. I was shown some other cars but was not at all pressured to purchase any of them, just given options. At first they didn't have the car I was looking for but when one became available I was notified. More

### DO NOT SPEND YOUR MONEY AT HONDA GALLERY FOR SERVICE ### I've stopped at Honda Gallery for service and parts a few times. Today was the last. There is a staging garage in front where customers pull ### I've stopped at Honda Gallery for service and parts a few times. Today was the last. There is a staging garage in front where customers pull their cars in. Soon as I step out, an anxious man asked if I was there for service. I have an 2004 civic and the clutch has squeaked for a long time now. I am sure the master cylinder is the problem so I tell the man I am looking for a quote to change it out and a quote to change out the shoes for the rear drum brakes. He was impatient, rude, and tried to rush me out of the garage, explaining they don't have anyone to do mechanical work [it's saturday]. I calmly ask if a mechanic could spend a few minutes to verify the clutch problem before I purchase the part or commit to any work. He then says, "the truth is all my mechanics are here today but we are only doing service work." I never asked to have work done. He makes a half-assed attempt to look up the labor rates for the brakes a clutch cylinder. Seems like no matter the task, their minimum rate is $200 (excluding parts). I ask the man if he could step on the clutch a couple times so I can stick my ear near the cylinder and listen (the car is 5 feet away). He basically says get your car out here. I can understand if they were swamped, but I was the only car in the garage that holds about 8 to 10 cars. I got an overpriced oil change at this place about 6 months ago. I specifically asked them to not wash car. They washed it...and reset BOTH my trip mileage, which I use to track fuel for work. On another occasion, I had them swap summer tires to winter. Despite the correct tire location being marked with a grease pen, they managed to screw that up and failed to clean the wheel before placing the weights. I noticed in the parking lot, one wheel weight was about to fall off. They just built this dealer and the size is impressive and looks very clean. Pretty sure it was previously "Honda Barn" in Reading. I suggest you find a local mechanic and develop a long relationship with them. You will save boatloads of cash. If you must use a Honda Dealer in this area, stick to Herb Chambers Honda in Burlington. They aren't much better, but charge significantly less than Honda Gallery, have most of the same crew for the last six years, and there is a nice strip mall across the street with an Outback and Panera if you have to leave your car for a few hours. Take my advice. More

The staff was very attentive, courteous, professional and answered all our questions. We always felt comfortable and were treated like royalty. I would certainly use the Honda Gallery again and would certa answered all our questions. We always felt comfortable and were treated like royalty. I would certainly use the Honda Gallery again and would certainly recommend friends to shop there for their Hondas. More

My experience with Honda Gallery and the people I worked with were fabulous. My Husband and family went into the Gallery just look and chris and Carlos took great care of us. I ended up buying a Honda Civi with were fabulous. My Husband and family went into the Gallery just look and chris and Carlos took great care of us. I ended up buying a Honda Civic 2010 and am so happy with it. I want to thank the guys and I definitly recommend them to anyone who is looking for a new or used car. More

Excellent service. Friendly and well managed staff. No complaints. No pushy like other salesmen. Respectable. Accomadating staff that were able to relate to us. Valued cars. Erik and giancarlo are amazing complaints. No pushy like other salesmen. Respectable. Accomadating staff that were able to relate to us. Valued cars. Erik and giancarlo are amazing. Convenienty located next town over. Love my new car! More