Route 128 Honda

The service department is unorganized and poorly managed. They called me to tell me my part was received and to schedule the repair. When I got there it took then 20 minutes to figure out what needed to be r They called me to tell me my part was received and to schedule the repair. When I got there it took then 20 minutes to figure out what needed to be repaired and then another 10 minutes to realize the part wasn't in. I rescheduled, again, after the part came in and was told it would take 1 1/2 hours. After 2 hours of waiting, the car still hasn't been touched. I left empty handed again. More

Great car buying experience. I worked with Sorena and Robbie to get a great deal on my trade and new car. They were both helpful and knowledgeable. I worked with Sorena and Robbie to get a great deal on my trade and new car. They were both helpful and knowledgeable. More

Bruno and Robbie were amazing to work with. They knew my needs and made it happen! No problem They knew my needs and made it happen! No problem More

I had a great experience at Rt128 this weekend. Both Robbie and Brett were excellent and I appreciate the time and care that they put into getting me a car and a deal I was happy with! Both Robbie and Brett were excellent and I appreciate the time and care that they put into getting me a car and a deal I was happy with! More

We were seen quickly when we arrived. Our sales person Brett Masterson was very helpful Our sales person Brett Masterson was very helpful More

Tural Bayramli and Chad Nelson were helpful and knowledgeable. Thank you for this awesome experience. You are our family to go dealership now! knowledgeable. Thank you for this awesome experience. You are our family to go dealership now! More

Absolutely terrible experience at this dealership. Typical games and aggressive/pushy sales process. Mostly fake google reviews. Stay away! Chatted with their rep for a few days to get a quote, and Typical games and aggressive/pushy sales process. Mostly fake google reviews. Stay away! Chatted with their rep for a few days to get a quote, and arrange a visit to get a feel of the vehicle and get a rough trade-in value. Mentioned will not be making a purchase decision immediately. Then, mentioned this again inside the dealership to the salesperson. And yet, the owner was super rude and disrespectful when I told him that I need to think things over. Mentioned that I wasted their time during a busy day. More

Route 128 Honda made me feel at home and took care of me in the best way possible, Shout Out to Jose Guerra for being 100% Transparent with me and telling me everything the way it is! Really appreciate Bret in the best way possible, Shout Out to Jose Guerra for being 100% Transparent with me and telling me everything the way it is! Really appreciate Brett as well by giving me exceptional customer service and getting me sold on this vehicle! Look forward to doing business again when the time comes. More

Great service locally owned and operated! Thanks Route 128 Honda Chad and Alex in service, thank you Thanks Route 128 Honda Chad and Alex in service, thank you More

I’ve bought an abnormally large amount of cars in my lifetime. Samantha, Seana and Yuri did a great job facilitating the process, giving clear and concise information and taking care any concerns of min lifetime. Samantha, Seana and Yuri did a great job facilitating the process, giving clear and concise information and taking care any concerns of mine right away. I’m an overly analytical person and can be a difficult consumer but you can rest assured that with the team at 128 Honda you are in good hands. Not to mention, LOVE the 2021 Accord Touring we picked out. Thanks! More