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Route 128 Honda

Reading, MA

4.3
1,542 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,542 reviews

February 22, 2022

Brought my car in for service today. Nicole Michaud was my service advisor. She always does a wonderful job explaining what has to be done. She is both helpful and courteous! More

by Lfargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Feb 22, 2022 -

Lfargo responded

I have always been pleased with the Servce Dept at IRA Honda 128. I have bought and serviced many cars there, and they have never disappointed. Throughout the whole time, Nicole Michaud has been my service advisor.She is the best !

Feb 23, 2022 -

Route 128 Honda responded

Thank you for your kind words about Nicole! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

February 20, 2022

They were efficient. I went in for an oil change and they did that along with the multi point inspection and recommended other things but didn’t pressure me to do them More

by powellp50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Feb 21, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 19, 2022

Easy to book service. Service Advisor Paul explained recommendations & checked past service records when I asked questions. More

by Bobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Calnan
Feb 21, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 18, 2022

I’ve been to Several Honda dealerships in regards to repairs and have been very disappointed until I tried here. My cars been in 3 times for repairs and every time they’ve stayed in touch with constant More

by Ryancraig1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve
Feb 21, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 15, 2022

It was a good experience and Paul who I meant was professional and informative Thanks! More

by Phil
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 16, 2022 -

Route 128 Honda responded

Thank you Phil for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 13, 2022

I was assisted by Herve. He has helped me in the past and he is always great. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve
Feb 15, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 12, 2022

Brought my 2022 Pilot in for its first service. The Service Advisor was great to work with. Service was completed in an hour. More

by jjkaronis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre Louis
Feb 15, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 11, 2022

Paul was excellent.There was a slight issue with my Paul was excellent. There was a slight issue with my service and Paul handled it very professional. There was a chance I was going to leave Honda no More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Calnan
Feb 11, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

February 11, 2022

Herve was wonderful! It was quick service and I didn’t feel pressured to get additional work on my car. Herve was very friendly and professional! More

by marlee.mcgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre Louis
Feb 11, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

February 09, 2022

Always great service whether brining my car in for an oil change or for repair work. More

by Mikepreviti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre Louis
Feb 09, 2022 -

Mikepreviti responded

Always great service

Feb 09, 2022 -

Route 128 Honda responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

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