Route 128 Honda
Reading, MA
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One of the best dealerships I’ve ever encountered. Right from entering the door till I walked out with my brand new car!! The salesman Jeremy was so helpful and worked very hard to make sure we got the best from entering the door till I walked out with my brand new car!! The salesman Jeremy was so helpful and worked very hard to make sure we got the best deal and that I was totally satisfied. Took his time explaining and going over all the bells and whistles of the car before I left. He made sure I was comfortable with the car before I left. More
I had a wonderful experience at Prime Honda 128. Tina was great. Rob Giovannucci, the person I purchased the car from was exceptional! No pressure sales. Rob was very knowledgeable in all aspects of my car b great. Rob Giovannucci, the person I purchased the car from was exceptional! No pressure sales. Rob was very knowledgeable in all aspects of my car buying experience. Very patient, kind. I would recommend Prime Honda to anyone purchasing a new car. I love my new Honda CRV EX-L. I had a great car buying experience at Prime Honda 128 and I would recommend Robert Giovannucci to anyone purchasing a car to go to Prime Honda 128! I couldn’t be happier and I was treated with the utmost respect. Thank you Rob and Tina and Prime Honda 128!! More
They made everything work out perfectly response was quick and easy.Jeremy kelley handled the whole transaction very efficiently couldn’t ask for an easier fast trade in and upgrade to a new passport th quick and easy.Jeremy kelley handled the whole transaction very efficiently couldn’t ask for an easier fast trade in and upgrade to a new passport thank you More
Hello - maybe it’s due to Covid but both my husband and I contacted this dealer (via Carfax, email, phone) and never heard from them. contacted this dealer (via Carfax, email, phone) and never heard from them. More
They made me feel very uncomfortable when I 1st arrived because I booked an appointment online and they stated that they did not see my appointment. Customer service needs to be a little bit more friendlie because I booked an appointment online and they stated that they did not see my appointment. Customer service needs to be a little bit more friendlier. More
Very efficient and great service. On time and great personal service. Highly recommend Prime Honda Reading MA Car ready earlier than expected and right out front for pick up personal service. Highly recommend Prime Honda Reading MA Car ready earlier than expected and right out front for pick up More
This is a top notch dealership with no hard selling. Jordan Shane was excellent in clearly explaining the features of the cars. The dealership was excellent in cleanliness and keeping distances etc duri Jordan Shane was excellent in clearly explaining the features of the cars. The dealership was excellent in cleanliness and keeping distances etc during the virus outbreak. More
No pressure Being 66 years old, I've bought numerous cars and usually find the experience distasteful. That was not the case with Prime Honda 128 and my sales re Being 66 years old, I've bought numerous cars and usually find the experience distasteful. That was not the case with Prime Honda 128 and my sales rep Jordan Shane. Jordan was very professional and knew his Hondas. So many times I've been to a dealer and asked simple questions about a vehilce and the sales rep had to look up the answer e.g. What size tires are on the car. In my opion you should know the basics which he did. In addition, the dealership did not play the usual games such as keeping you waiting to speak to the financial director or keeping your keys hostage so you can't leave. I met with finance, Alfie, within 10 minutes of agreeing to a price and was out the door in about 30 minutes. Also, Jordan drove the car 1 1/2 hours to me in Laconia which saved me a trip back down to Mass. I couldn't recommend him or the dealer higher. Would go back More
Our salesperson was fantastic. The whole experience from start to finish was amazing. Best sales experience I’ve ever been a part of. They went above and beyond for me. start to finish was amazing. Best sales experience I’ve ever been a part of. They went above and beyond for me. More
This dealership was the best dealership I've ever been to..kind very friendly staff and knowledgeable..I love these Honda guys ..clean environment facility to..kind very friendly staff and knowledgeable..I love these Honda guys ..clean environment facility More



