
Route 128 Honda
Reading, MA
Filter Reviews by Keyword
By Type
Showing 1,538 reviews
Great service from beginning to end. Chuck in Parts went above and beyond when ordering the parts I needed. Everyone that I dealt with was professional and friendly. Highly recommended dealership! above and beyond when ordering the parts I needed. Everyone that I dealt with was professional and friendly. Highly recommended dealership! More
Very friendly and knowledgeable reps who are interested in helping you service your vehicle properly. I don’t ever feel as though I’m being sold something I don’t need. Goods folks all around. in helping you service your vehicle properly. I don’t ever feel as though I’m being sold something I don’t need. Goods folks all around. More
We worked with Chris at Prime Honda and he was great. He was informative and really well humored. When we had questions he took time to find out and really learn us up. Test drives were solid and we got a g was informative and really well humored. When we had questions he took time to find out and really learn us up. Test drives were solid and we got a good feel for the car. Chris was a no pressure kind of guy and made us feel like we might not be the weirdest people he’s ever worked with. The business manager was solid and low pressure too. More
I think someone forgot to wash my vehicle . I was told it would be ready right after the complimentary wash, but the vehicle was never washed and was returned to me dry and dirty. That’s fine, just don’t te would be ready right after the complimentary wash, but the vehicle was never washed and was returned to me dry and dirty. That’s fine, just don’t tell me it was washed More
No pressure. Accommodating and very friendly staff. Erick Joseph our client advisor was great. From start to finish the process was easy. I knew what I wanted and they delivered exactly what I wanted Erick Joseph our client advisor was great. From start to finish the process was easy. I knew what I wanted and they delivered exactly what I wanted. Great service from sales to finance. Thank you! More
I had an overall pleasant experience. Everyone was friendly and always greeted me as I entered the dealership. Erick was extremely helpful and knowledgeable which made my car buying experience that mu friendly and always greeted me as I entered the dealership. Erick was extremely helpful and knowledgeable which made my car buying experience that much more enjoyable. More
went in for a routine oil change and sticker. i also mentioned an issue with fuel efficiency i was having and an historical issue. service found the root of the problem, fixed it, and i was still out of mentioned an issue with fuel efficiency i was having and an historical issue. service found the root of the problem, fixed it, and i was still out of there in less than 2 hours. thanks, prime honda! More
No car problem too small. Though I had trouble reaching the Service department by phone (called and left message twice), online, same-day appointment scheduling was a breeze. N Though I had trouble reaching the Service department by phone (called and left message twice), online, same-day appointment scheduling was a breeze. No waiting time upon arrival. Really appreciated Scott’s efforts to try a quick fix to my car’s audio system before even writing up the paperwork. Even though that didn’t work, the technician was able to fix the problem so quickly that there was no charge. Thank you! More
Great experience and great customer service! I was really worried about getting a car since the last time was 10 years ago. Gesse and Jeremy made it easy and were great to work with. Gesse even p I was really worried about getting a car since the last time was 10 years ago. Gesse and Jeremy made it easy and were great to work with. Gesse even picked me up at my house because I didn’t have a ride to pick up my car. I love my Honda Fit:) More