Back

Route 128 Honda

Reading, MA

4.3
1,538 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

Directions

By Type

Showing 1,538 reviews

December 07, 2019

Came at appointed time, immediatly waited on. Signed work sheet and was thru in less than 1 hour. Very efficient and pleasant. Easy to drive inside and wait More

by Bumpa
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Dec 09, 2019 -

Route 128 Honda responded

I'm glad to hear your visit was quick and painless. Thank you for choosing Prime Honda 128, we look forward to seeing you again next time!

December 05, 2019

Very positive experience ,performed repair in timely manner ,great customer service with Leah who is very knowledgeable Courtesy van driver Mike Asci is an asset to The company More

by Poshea925
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Dec 05, 2019 -

Route 128 Honda responded

Reviews like this one make our day! We are so happy to hear that you received five-star service from Leah, Mike, and the Prime Honda 128 team. Thank you for coming to us for your repairs!

December 04, 2019

Even though we weren’t able to figure out what’s wrong with my car, Ed and Nicole were very helpful. Waived my diagnostic fee and helped come up with a plan to figure out exactly what’s going on. More

by CarolineN
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud, Ed Wallace
Dec 04, 2019 -

Route 128 Honda responded

Thank you for sharing this feedback, Caroline! We are so glad that Ed and Nicole provided helpful service. If there is anything further we can do to assist you, please let us know.

December 02, 2019

Professionals We had purchased this car in September 2017 and have had it serviced exclusively at Prime Honda of Reading. Service writers, techs, and other support More

by arthurgeraldkelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw, Leah Blackler, Scott Carleton
Dec 02, 2019 -

Route 128 Honda responded

Thank you so much for coming to Prime Honda 128 for all your auto service needs! We truly appreciate your compliments of our team and are so glad that you can depend on them for honest service. Have a great week!

December 02, 2019

I was greeted right away and everything went smooth. I have always have been treated well at this dealership. I will be a return customer when the time comes. More

by jp
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Dec 02, 2019 -

Route 128 Honda responded

It's wonderful to hear that you've received consistently excellent service from the Prime Honda 128 team! Thank you so much for choosing us for all your auto needs. We can't wait to work with you in the future!

December 01, 2019

Linsey Taylor was great with helping me find my new Honda CR-V in a timely manner! She worked quickly and had the knowledge to answer all of my questions. Carl in finance was great to work with also. A few o More

by Teresa Taylor
Recommend Dealer
Yes
Employees Worked With
Michael Tarasuik, Linsey Taylor, Carl Tagliamonte
Dec 02, 2019 -

Route 128 Honda responded

Teresa - There is nothing we love more than hearing kind words about our wonderful team os this is fantastic to read! We truly appreciate you posting about your experience and giving shout outs to so many of our staff. We hope you are loving your new Honda CR-V! Thank you very much for coming to Prime Honda 128.

November 30, 2019

Honda Pilot B1 service Friendly and very considerate of my time. Clean waiting area. Scot was knowledgeable and easy to deal with. Upon arrival and without an appointment th More

by SubaruSti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Carleton
Dec 02, 2019 -

Route 128 Honda responded

Excellent customer service is so important to us here at Prime Honda 128 so we appreciate your great feedback. I'm so glad our team has earned your recommendation. Thank you again for your business and we look forward to seeing you next time.

November 24, 2019

Excellent customer service Friendly and excellent service. Very efficient, organized, and comfortable waiting room. Happy with the service. Friendly and excellent service. Very More

by Dottie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Nov 25, 2019 -

Route 128 Honda responded

Dottie, thank you for taking the time to share your experience with our team at Prime Honda 128! We will share your feedback and look forward to serving you again in the future.

November 24, 2019

This was the second dealership we visited on our car buying adventure. The first encounter, at a different dealership, was terrible. It was completely opposite with Erick and we did not look any further More

by Auntie Kitty
Recommend Dealer
Yes
Employees Worked With
Erick Joseph ????????????????????, A.D. (?) ????????????????????, Jeremy Kelley
Nov 25, 2019 -

Route 128 Honda responded

It's wonderful to hear that you received the five-star service you deserve at Prime Honda 128! We are so glad that you drove home satisfied customers. Thank you very much!

November 22, 2019

Very pleasant have all my Honda’s services with you Leah was great pleasant and very efficient and I’m looking forward to working with her again! More

by vgallo93
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Nov 22, 2019 -

Route 128 Honda responded

Thank you for coming to Prime Honda 128 for all your auto service needs! We are so glad to hear you had a five-star visit working with Leah. Have a great weekend!

...
33
...