
Route 128 Honda
Reading, MA
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Came at appointed time, immediatly waited on. Signed work sheet and was thru in less than 1 hour. Very efficient and pleasant. Easy to drive inside and wait sheet and was thru in less than 1 hour. Very efficient and pleasant. Easy to drive inside and wait More
Very positive experience ,performed repair in timely manner ,great customer service with Leah who is very knowledgeable Courtesy van driver Mike Asci is an asset to The company manner ,great customer service with Leah who is very knowledgeable Courtesy van driver Mike Asci is an asset to The company More
Even though we weren’t able to figure out what’s wrong with my car, Ed and Nicole were very helpful. Waived my diagnostic fee and helped come up with a plan to figure out exactly what’s going on. with my car, Ed and Nicole were very helpful. Waived my diagnostic fee and helped come up with a plan to figure out exactly what’s going on. More
Professionals We had purchased this car in September 2017 and have had it serviced exclusively at Prime Honda of Reading. Service writers, techs, and other support We had purchased this car in September 2017 and have had it serviced exclusively at Prime Honda of Reading. Service writers, techs, and other support staff are honest, thorough and friendly, even their courtesy car driver was friendly, attentive and interesting conversationalist.His name was Mike. More
I was greeted right away and everything went smooth. I have always have been treated well at this dealership. I will be a return customer when the time comes. have always have been treated well at this dealership. I will be a return customer when the time comes. More
Linsey Taylor was great with helping me find my new Honda CR-V in a timely manner! She worked quickly and had the knowledge to answer all of my questions. Carl in finance was great to work with also. A few o CR-V in a timely manner! She worked quickly and had the knowledge to answer all of my questions. Carl in finance was great to work with also. A few of the others (Rachel, Dana and Lynn) greeted me and were very friendly. Mike the GM was very friendly with a great personality! They are an awesome team! I would highly recommend them to family and friends! I appreciate all they did! Thank you! More
Honda Pilot B1 service Friendly and very considerate of my time. Clean waiting area. Scot was knowledgeable and easy to deal with. Upon arrival and without an appointment th Friendly and very considerate of my time. Clean waiting area. Scot was knowledgeable and easy to deal with. Upon arrival and without an appointment the vehicle was taking in right away. Would recommend for service. More
Excellent customer service Friendly and excellent service. Very efficient, organized, and comfortable waiting room. Happy with the service. Friendly and excellent service. Very Friendly and excellent service. Very efficient, organized, and comfortable waiting room. Happy with the service. Friendly and excellent service. Very efficient, organized, and comfortable waiting room. Happy with the service. More
This was the second dealership we visited on our car buying adventure. The first encounter, at a different dealership, was terrible. It was completely opposite with Erick and we did not look any further buying adventure. The first encounter, at a different dealership, was terrible. It was completely opposite with Erick and we did not look any further. We are very satisfied with the whole experience! More
Very pleasant have all my Honda’s services with you Leah was great pleasant and very efficient and I’m looking forward to working with her again! was great pleasant and very efficient and I’m looking forward to working with her again! More