Route 128 Honda
Reading, MA
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We worked with Chris at Prime Honda and he was great. He was informative and really well humored. When we had questions he took time to find out and really learn us up. Test drives were solid and we got a g was informative and really well humored. When we had questions he took time to find out and really learn us up. Test drives were solid and we got a good feel for the car. Chris was a no pressure kind of guy and made us feel like we might not be the weirdest people he’s ever worked with. The business manager was solid and low pressure too. More
No pressure. Accommodating and very friendly staff. Erick Joseph our client advisor was great. From start to finish the process was easy. I knew what I wanted and they delivered exactly what I wanted Erick Joseph our client advisor was great. From start to finish the process was easy. I knew what I wanted and they delivered exactly what I wanted. Great service from sales to finance. Thank you! More
I had an overall pleasant experience. Everyone was friendly and always greeted me as I entered the dealership. Erick was extremely helpful and knowledgeable which made my car buying experience that mu friendly and always greeted me as I entered the dealership. Erick was extremely helpful and knowledgeable which made my car buying experience that much more enjoyable. More
went in for a routine oil change and sticker. i also mentioned an issue with fuel efficiency i was having and an historical issue. service found the root of the problem, fixed it, and i was still out of mentioned an issue with fuel efficiency i was having and an historical issue. service found the root of the problem, fixed it, and i was still out of there in less than 2 hours. thanks, prime honda! More
No car problem too small. Though I had trouble reaching the Service department by phone (called and left message twice), online, same-day appointment scheduling was a breeze. N Though I had trouble reaching the Service department by phone (called and left message twice), online, same-day appointment scheduling was a breeze. No waiting time upon arrival. Really appreciated Scott’s efforts to try a quick fix to my car’s audio system before even writing up the paperwork. Even though that didn’t work, the technician was able to fix the problem so quickly that there was no charge. Thank you! More
Great experience and great customer service! I was really worried about getting a car since the last time was 10 years ago. Gesse and Jeremy made it easy and were great to work with. Gesse even p I was really worried about getting a car since the last time was 10 years ago. Gesse and Jeremy made it easy and were great to work with. Gesse even picked me up at my house because I didn’t have a ride to pick up my car. I love my Honda Fit:) More
Came at appointed time, immediatly waited on. Signed work sheet and was thru in less than 1 hour. Very efficient and pleasant. Easy to drive inside and wait sheet and was thru in less than 1 hour. Very efficient and pleasant. Easy to drive inside and wait More
Very positive experience ,performed repair in timely manner ,great customer service with Leah who is very knowledgeable Courtesy van driver Mike Asci is an asset to The company manner ,great customer service with Leah who is very knowledgeable Courtesy van driver Mike Asci is an asset to The company More
Even though we weren’t able to figure out what’s wrong with my car, Ed and Nicole were very helpful. Waived my diagnostic fee and helped come up with a plan to figure out exactly what’s going on. with my car, Ed and Nicole were very helpful. Waived my diagnostic fee and helped come up with a plan to figure out exactly what’s going on. More



