Back

Route 128 Honda

Reading, MA

4.3
1,541 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

Directions

By Type

Showing 1,541 reviews

September 20, 2019

Quick and competent service. Service writer courteous. Oil change/tire rotation done in promised time. Car washed and vacuumed. Will certainly return for my next service. Waiting More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Carleton
Sep 20, 2019 -

Route 128 Honda responded

Hi Howard - It's great to hear that your recent oil change and tire rotation went smoothly! Thank you very much for the positive feedback about our service and facilities. We look forward to your next visit with us at Prime Honda 128!

September 16, 2019

Routine service done promptly. Bought or leased four cars there and had them serviced there as well. Service has been fine though a bit pricey at times. Personnel have been friendly More

by Joe Burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud, Adolfo Cabrera, Chuck Shaw
Sep 16, 2019 -

Route 128 Honda responded

Hi Joe - We can't thank you enough for your repeat business! It means a lot that you've continued to trust Prime Honda 128 with your business time and time again. We are very grateful for your feedback and look forward to our continued relationship.

September 14, 2019

Recall service Everyone at Honda Gallery in Reading we’re very friendly and accommodating. Christine was wonderful. She coordinated my service, notified me when ca More

by Ngen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
September 14, 2019

Purchased a new CRV EX Brad H was fabulous From the minute I walked into Prime 128, I was met by an honest and friendly sales representative, Brad H. Everything was up front and clear. It was t More

by OLA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRAD H.
Sep 16, 2019 -

Route 128 Honda responded

It's wonderful to hear that Brad welcomed you to our dealership and delivered five-star service! We are overjoyed that you felt comfortable working with him to get into your new Honda CR-V. Thank you so much for recommending him and grading him A+! All of us at Prime Honda 128 wish you safe driving.

September 11, 2019

car was ready in the time quoted. Clean waiting area and rest room. Staff very polite and courteous. Like that they wash exterior of the car too. Handy location to my home. More

by yenal73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Canan, Chuck Shaw
Sep 11, 2019 -

Route 128 Honda responded

Thank you for your review of Prime Honda 128! Your feedback about our dealership and staff are wonderful to read. We hope you will visit us again soon. Have a great day!

September 11, 2019

Safety recall I took the car in for service because of a safety recall . I find regular service oil changes etc much more expensive than my regular mechanic . I did More

by Lynda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Carlson
Sep 11, 2019 -

Route 128 Honda responded

Lynda - We appreciate your feedback and are glad to hear that your recall repairs went smoothly. Thank you very much for rating and reviewing Prime Honda 128!

September 11, 2019

Excellent Service Service was excellent as usual Christine in-service five star. Sales department very honest And knowledgeable great dealership. Prices of fair I am t More

by CHRISTINE GALLELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci, Nicole Michaud, Ed Wallace, Herve Pierre-Louis, Michele Canan, Gesse Lieuoure, Jeremy Kelley, Chuck Shaw
Sep 11, 2019 -

Route 128 Honda responded

It means a lot to earn your recommendation, Christine! We are thrilled that you've received consistently excellent service from the Prime Honda 128 team. We look forward to serving you next time.

September 10, 2019

Honda Service Center Went into the dealer for my Oil change and filter greeted by several smiling faces paperwork done in seconds took about an hour been coming to this de More

by Honda Service Center
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Canan
Sep 10, 2019 -

Route 128 Honda responded

We can't thank you enough for your repeat business! It's wonderful that you've received consistently great service from the Prime Honda 128 team and can depend on them to keep your car running smoothly. We look forward to our continued relationship.

September 09, 2019

XLE purchase Abe Dehbi acted with great knowledge of this product. During the test drive he explained and demonstrated the features. He was pleasant to deal with More

by customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Dehbi
Sep 09, 2019 -

Route 128 Honda responded

Thank you for taking time out of your day to commend Abe! We love to hear that he delivered knowledgeable service that made your visit a success. If there is anything else we can do to assist you, please let us know.

September 06, 2019

Would recommend this dealership I took my car into the Express without an appointment and Chuck Shaw took care of me right away. The mechanic, Bob, went with me for a test drive and More

by notebook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic Bob., Chuck Shaw
Sep 06, 2019 -

Route 128 Honda responded

Thank you for your review of Prime Honda 128! We appreciate your business and your compliments about Chuck, Bob, and our team, too. We hope to see you again soon. Have a great day!

...
37
...