
Route 128 Honda
Reading, MA
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Great service Went in for an oil change. Friendly greeting on arrival. Christine was very friendly and helpful in explaining some of the mechanic’s concerns regardi Went in for an oil change. Friendly greeting on arrival. Christine was very friendly and helpful in explaining some of the mechanic’s concerns regarding the multi-point inspection. More
Sal and A.D. are awesome to work with! I truly was dreading the car buying experience. I needn’t have. Sal was helpful, patient and didn’t push me. I appreciated that so much. And A.D. in t I truly was dreading the car buying experience. I needn’t have. Sal was helpful, patient and didn’t push me. I appreciated that so much. And A.D. in the business office was also extremely helpful and talked me through the financing process so I felt comfortable. Highly recommend you see them when you need a car. More
Courteous and Efficient Everyone at 128 Honda is courteous and reliable, specifically Scot Carleton. I brought my Accord in for an oil change. 128 Honda pointed out that on Everyone at 128 Honda is courteous and reliable, specifically Scot Carleton. I brought my Accord in for an oil change. 128 Honda pointed out that one of my tires was ready to blow. If not for a thorough inspection, I would have wound up on the side of the road. Great experience. More
Fantastic Service! John Trearchis and his colleagues are always pleasant, professional and helpful whether I’m coming in for routine maintenance or addressing an unexpec John Trearchis and his colleagues are always pleasant, professional and helpful whether I’m coming in for routine maintenance or addressing an unexpected problem. John takes time to explain services performed or needing to be completed and answers questions thoroughly. Thank you all! More
Sal.. pick up the ball after (myself) was drop kick Without his follow thru regarding this SUV.. i would not have return to Prime Honda 128, i travel from western mass ; 1.5 Plus HOURS to view this v Without his follow thru regarding this SUV.. i would not have return to Prime Honda 128, i travel from western mass ; 1.5 Plus HOURS to view this vehicle and the orig sales manager could not follow thru with question that i had regarding the vehicle via email and or phone calls... I requested another sales Rep that care about ME as a customer .. human being .. NOT just a $$$$IGN he pick up the ball after i had BEEN (lost count) how many times as a customer was rejected, drop kick ball into every corner of your dealership.. DRAMA is not something i care for.. Sal (MY HERO) CAME TO THE RESCUE >.. YOU should give a course in Sal.. Sales .. Team work... and how to showcase your dealership.. More
Service was good, on time, no surprises Made an appointment, they were ready when I arrived, talked through what I needed checked/done, they did it, it took as long as they said it would, th Made an appointment, they were ready when I arrived, talked through what I needed checked/done, they did it, it took as long as they said it would, they explained what they did and what they found... price was fine for a dealership. More
Good people Scot’ was very attentive and helpful. I took the car in for service and he made sure things went through properly. Very happy with service. Scot’ was very attentive and helpful. I took the car in for service and he made sure things went through properly. Very happy with service. More
BUY A USED CAR LAST NIGHT (07AUG19) WE BOUGHT HONDA ODYSSEY FROM ADOLFO CABRERA AND HIS SALES MANAGER JEREMY . THERE CUSTOMER SERVICE WERE OUTSTANDING THEY ARE VERY LAST NIGHT (07AUG19) WE BOUGHT HONDA ODYSSEY FROM ADOLFO CABRERA AND HIS SALES MANAGER JEREMY . THERE CUSTOMER SERVICE WERE OUTSTANDING THEY ARE VERY FRIENDLY AND WORK WITH MY PRICE. IF YOU WANT TO BUY YOUR DREAM CAR, I AM HIGHLY RECOMMENDED TO GO SEE THESE PERSONS More
New Car Lease My experience with dealership is limited but so far, so good. Just started the process. Am in the process of doing my first lease. My salesperson h My experience with dealership is limited but so far, so good. Just started the process. Am in the process of doing my first lease. My salesperson has been open, friendly, professional and knowledgeable. More
Great Dealership Went to Prime Honda for end of lease on my wife’s 2016 CRV. Dealt with Rob G. Who was very personable and friendly, took his time with us even though Went to Prime Honda for end of lease on my wife’s 2016 CRV. Dealt with Rob G. Who was very personable and friendly, took his time with us even though I could see he was busy. Bottom line is I walked out with a 2019 CRV, great deal and NO pressuring, very straight forward. Jeremy K, the Sales Manager was extremely easy to deal with. My wife is happy so I am happy! More