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Route 128 Honda

Reading, MA

4.3
1,541 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,541 reviews

August 13, 2019

Great service Went in for an oil change. Friendly greeting on arrival. Christine was very friendly and helpful in explaining some of the mechanic’s concerns regardi More

by Crosstouring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Gallella
Aug 13, 2019 -

Route 128 Honda responded

Thank you for your review of Prime Honda 128! It's great to read about your recent service appointment and the excellent customer service Christine provided you during your visit. We appreciate your business and see you next time!

August 12, 2019

Sal and A.D. are awesome to work with! I truly was dreading the car buying experience. I needn’t have. Sal was helpful, patient and didn’t push me. I appreciated that so much. And A.D. in t More

by kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dayaa (A.D.), Selvin Agueta
Aug 12, 2019 -

Route 128 Honda responded

Hi Kristin! Thank you for your review of Prime Honda 128. It's fantastic Sal and A.D. made your car-buying experience so positive and were helpful throughout the entire process. We appreciate your recommendation and hope you will visit us again soon. Have a great day and happy driving!

August 11, 2019

Courteous and Efficient Everyone at 128 Honda is courteous and reliable, specifically Scot Carleton. I brought my Accord in for an oil change. 128 Honda pointed out that on More

by 2008 Accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Carleton
August 10, 2019

Fantastic Service! John Trearchis and his colleagues are always pleasant, professional and helpful whether I’m coming in for routine maintenance or addressing an unexpec More

by LaurenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trearchis
August 09, 2019

Sal.. pick up the ball after (myself) was drop kick Without his follow thru regarding this SUV.. i would not have return to Prime Honda 128, i travel from western mass ; 1.5 Plus HOURS to view this v More

by Tiger Hale Burton
Recommend Dealer
No
Employees Worked With
Selvin Agueta
Aug 23, 2019 -

Route 128 Honda responded

We are very glad to hear that Selvin helped make your buying experience a success! It's wonderful to hear that he delivered the five-star service you deserve. Thank you so much for stopping by to commend him.

August 08, 2019

Service was good, on time, no surprises Made an appointment, they were ready when I arrived, talked through what I needed checked/done, they did it, it took as long as they said it would, th More

by MyopiaRocks
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Aug 08, 2019 -

Route 128 Honda responded

Thank you for your review of Prime Honda 128! We are thankful for your business and your support. We look forward to seeing you again soon and have a great day!

August 08, 2019

Good people Scot’ was very attentive and helpful. I took the car in for service and he made sure things went through properly. Very happy with service. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Carleton
Aug 09, 2019 -

Route 128 Honda responded

We love happy customers so this is great to read! Thank you so much for the positive feedback and kind words about Scot. We look forward to serving you next time at Prime Honda 128.

August 08, 2019

BUY A USED CAR LAST NIGHT (07AUG19) WE BOUGHT HONDA ODYSSEY FROM ADOLFO CABRERA AND HIS SALES MANAGER JEREMY . THERE CUSTOMER SERVICE WERE OUTSTANDING THEY ARE VERY More

by sahil khalifa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Cabrera, Jeremy Kelley
Aug 08, 2019 -

Route 128 Honda responded

This is a fantastic review, Sahil! Thanks from the entire team at Prime Honda 128 and we hope you enjoy your Honda Odyssey. Have a great day!

August 06, 2019

New Car Lease My experience with dealership is limited but so far, so good. Just started the process. Am in the process of doing my first lease. My salesperson h More

by Karen66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
Aug 06, 2019 -

Route 128 Honda responded

Thank you for your review of Prime Honda 128. It's great to read you are receiving excellent customer service with your lease and we appreciate you taking the time now to leave us your feedback. Your compliments about our staff are very kind as well. Please let us know how we can continue helping you throughout this process!

August 05, 2019

Great Dealership Went to Prime Honda for end of lease on my wife’s 2016 CRV. Dealt with Rob G. Who was very personable and friendly, took his time with us even though More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci, Jeremy Kelley
Aug 05, 2019 -

Route 128 Honda responded

We love happy customers so this is great to read! It's especially wonderful that you had a pressure-free car-buying experience and were able to get into your 2019 Honda CRV the same day. Thanks so much for rating and reviewing us!

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