
Route 128 Honda
Reading, MA
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Maintenance I had a great experience with this dealership. They gave me a ride home and then back to the dealership with no hassle. I will go back to this dealers I had a great experience with this dealership. They gave me a ride home and then back to the dealership with no hassle. I will go back to this dealership again. More
Humming noise Great customer service. Hectic as the morning was everything was accomplished in orderly fashion. Good explanation of work needed and price negotiat Great customer service. Hectic as the morning was everything was accomplished in orderly fashion. Good explanation of work needed and price negotiation. Everything was completed in a timely fashion. Very satisfied. More
Christine is the best I pulled in randomly hoping to get an oil change and Christine got my car in right away. The car was done quicker than I expected and Christine had m I pulled in randomly hoping to get an oil change and Christine got my car in right away. The car was done quicker than I expected and Christine had me out of there in no time. Thanks Christine! More
Amazing Service! I bought my first car here the other day and the employees couldn’t have bern more helpful. Herve in particular was so nice and patient with me and my I bought my first car here the other day and the employees couldn’t have bern more helpful. Herve in particular was so nice and patient with me and my family when we tried out a bunch of cars- and was not pushy at all! I would recommend this dealership to anyone looking to but a car and tell them to ask for Herve! More
AC replacement Everyone very helpful and nice. Scheduled service appointment online on Monday, got car in by Thursday. Had car back by Friday. Worked with Chuck. H Everyone very helpful and nice. Scheduled service appointment online on Monday, got car in by Thursday. Had car back by Friday. Worked with Chuck. He was very helpful and also kept an eye out for available discounts and rebates for me. More
Dead battery Local Honda dealership in Burlington refused to take me even though closest to me (3 miles away) when I called at 1pm. Called Prime Honda 128 and the Local Honda dealership in Burlington refused to take me even though closest to me (3 miles away) when I called at 1pm. Called Prime Honda 128 and they told me come on in, first come first served. I was happy to wait as long as i would have battery replaced and car functional for my wife for the weekend. John Trearchis very kind and thorough, explained all the options. More
Love PRIME HONDA READING Every time i go there I get great service, my car is left spotless and they answer all my questions... I had an appointment and greeted and taken care Every time i go there I get great service, my car is left spotless and they answer all my questions... I had an appointment and greeted and taken care of right away More
Great customer service! Today I bought a civic at prime Honda 128. Abe was our salesman and he was excellent. I highly recommend shopping for your next car here! Today I bought a civic at prime Honda 128. Abe was our salesman and he was excellent. I highly recommend shopping for your next car here! More
Bad experience Very poor service. I had an a appointment at 11:30 cleary states State Inspection I get there at 11:15 and they tell me 3 cars in front of me and the Very poor service. I had an a appointment at 11:30 cleary states State Inspection I get there at 11:15 and they tell me 3 cars in front of me and the inspector has to still go to lunch. Cone back at 2, I am there at 1:45 and am told 1 hour and a half wait. Not good. I will not be giving you a 5 rating. More
Great service I had excellent service at Honda Prime in Reading. Nicole was my service representative. She was very professional, listened to all my concerns and I had excellent service at Honda Prime in Reading. Nicole was my service representative. She was very professional, listened to all my concerns and kept me informed throughout the entire process. More