
Route 128 Honda
Reading, MA
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Great experience This dealership is so awesome. All of the staff were friendly and helpful. There was no pressure, all of my questions were answered. Great location, r This dealership is so awesome. All of the staff were friendly and helpful. There was no pressure, all of my questions were answered. Great location, right off 128, with lots of amenities close by. I loved the car and they made sure I drive away in it at a fantastic price:) More
Car buying made easy Coming in we had a budget and when we told Adolfo what our budget was and the type of car we wanted he found many cars in the our price range. He wasn Coming in we had a budget and when we told Adolfo what our budget was and the type of car we wanted he found many cars in the our price range. He wasn’t pushy about trying to sell us something above our price range and worked with us very thoroughly through the whole process. I highly recommend Adolfo More
Rob has a customer for life Rob is hands down a great person to work with. Makes the process easy with no pressure sales. Great guy and fun to work with. He works with you and fo Rob is hands down a great person to work with. Makes the process easy with no pressure sales. Great guy and fun to work with. He works with you and for you; not just for the sale. I only speak for Honda Sales here, though. More
Great experience for a purchase We purchased a used CR-V and had a great experience. Easy to work with, friendly, and most of all professional. Herve was extremely knowledgeable an We purchased a used CR-V and had a great experience. Easy to work with, friendly, and most of all professional. Herve was extremely knowledgeable and was extremely patient as we tried to make our decision on what type of car. We even came back several times. Would definitely work with him again. One of the best car buying experiences we have had. Not the typical car salesman mentality, which we truly appreciated. More
Service Department Excellent Customer service by Nicole Michaud! She explained everything clearly and checked in with details while I waited. I especially liked her text Excellent Customer service by Nicole Michaud! She explained everything clearly and checked in with details while I waited. I especially liked her texting me with other issues with my car and if I wanted to address them now. I would definitely go back based on my visit today. More
New tire Great service from initial phone call to service dept to new tire to departure. Always a pleasant experience! TV was too loud though:) LOL OMG Great service from initial phone call to service dept to new tire to departure. Always a pleasant experience! TV was too loud though:) LOL OMG More
Won’t return calls or refund my money Purchased a Honda Pilot in January 2018, traded it May 3rd 2019 for a Kia Telluride. Went to the Honda dealership with documents in hand on 5/6 to ask Purchased a Honda Pilot in January 2018, traded it May 3rd 2019 for a Kia Telluride. Went to the Honda dealership with documents in hand on 5/6 to ask for a refund of the extended warranty I had purchased. I was told it would take a few weeks. May 30th I called to follow up and was told I would need to speak with Brad Hurd. Called again 5/31. Called again 6/1. See where I'm going here? 6/5 and still no phone call from "Brad Hurd". Do not shop at this dealership. I did stop by again on 6/3 and a rep entered my cancellation into the computer. We'll see if I get a refund in two weeks or else I'm filing complaints with everyone that I can about Honda Prime holding my money hostage. 6/5 Jeremy Kelley said he would look into this and call me. 6/6 Neither Jeremy Kelley or Brad Hurd have called me. More
Easy to work with I would recommend this dealer because they were very friendly and easy to work with. They were not aggressive or pushy at all!! Very pleasant. I would recommend this dealer because they were very friendly and easy to work with. They were not aggressive or pushy at all!! Very pleasant. More

Selvin is the man,very friendly and ready to help Selvin from sales is excellent,overall experience with dealership is good, I just have purchased new accord we shall see what future holds.I would re Selvin from sales is excellent,overall experience with dealership is good, I just have purchased new accord we shall see what future holds.I would recommend Selvin to everyone More
An amazing experience Adolfo professionalisms was amazing . My father and I were lucky to have him help us along the way of buying my first car . As a first owner I was ner Adolfo professionalisms was amazing . My father and I were lucky to have him help us along the way of buying my first car . As a first owner I was nervous of purchasing my first vehicle but Adolfo made it so easier. More