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Route 128 Honda

Reading, MA

4.3
1,541 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,541 reviews

June 01, 2019

Buying a used car Everyone was very nice and made the process easy and quick for me. I was able to test drive multiple cars and get projected financing on both before d More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selvin Agueta
Jun 03, 2019 -

Route 128 Honda responded

Hi Megan - Congratulations! We are absolutely delighted that you found it easy to get into your new car in only three hours. We hope that you are loving your new car. Thanks for choosing Prime Honda 128.

May 31, 2019

My experience was terrible and I will never lease with Honda I got my AC fixed in October and again it’s not working. They say it’s from debris in the road that shot through the conductor. Your cars are made che More

by lbra222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Trearchis, John Figuereo
Jun 17, 2019 -

Route 128 Honda responded

I'm so sorry for the issues you've been experiencing with your vehicle, it sounds really frustrating. I would like to look into this for you to see if there is anything I can do to help. Would you please give me a call? Thank you, Ed Wallace - Service Manager - 978-222-1146

May 31, 2019

Great!! Fast, easy to work with, no haggling or anything. The list can go on and on, but yeah definitely go to them for a Honda. More

by nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
May 31, 2019 -

Route 128 Honda responded

Hi Nick - We really appreciate you stopping by to recommend us! Thanks so much for the kind words and for your business.

May 30, 2019

Muy buen cervicio Estubo bueno el cervisio excellente servicio lesrecomindo aque vallan pork te tratan super bien y sales bien contento con tu carro y el service ni sed More

by El flaco 04
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Selvin Agueta
May 30, 2019 -

Route 128 Honda responded

Muchas gracias por su comentario!

May 28, 2019

Service Very polite friendly staff in and out in a reasonable amount of time Clean and pleasant waiting room Coffee available and toys for the baby Not More

by Lholl614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
May 28, 2019 -

Route 128 Honda responded

Thanks for the kind words about our team and the waiting area. Unfortunately we don't have any control over the word minimum but we are certainly thankful you took the time to share!

May 28, 2019

honda gallery reading ma Salesman Hervie was awesome and knew the vehicle well. Luigi was helpful with numbers and A.d made the finance end clear and precise. That’s why I hav More

by Pattib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
May 29, 2019 -

Route 128 Honda responded

Thank you for joining the Prime Honda 128 family, Patti! We are so glad to hear that your buying process went smoothly and that you left a satisfied customer. We look forward to our continued relationship.

May 27, 2019

Bought a 2016 Honda Fit The dealership was accommodating and pleasant. Everyone inside was friendly and welcoming. Sal, who helped me, was hilarious, energetic, understanding More

by RyGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selvin Agueta
May 28, 2019 -

Route 128 Honda responded

Sal is going to love that you voted him up for a raise :). Thank you for coming to Prime Honda 128 to find your 2016 Honda Fit!

May 24, 2019

Great Experience The customer service was off the roof. Selvin was extremely friendly and helpful throughout the whole process. The staff I worked with here are amazin More

by Mike18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luigi Demarco, Chan Sorm, Selvin Agueta
May 24, 2019 -

Route 128 Honda responded

Hi Mike - We love to hear that you received the service you deserve at Prime Honda 128! It's wonderful that Selvin walked you through the buying process and delivered a five-star experience. Thanks so much for such a fantastic review!

May 23, 2019

Fast and convenient servicing. Chuck was so helpful in getting my car serviced today. He talked through what the servicing would involve, ordered a Lyft to get me to and from my hou More

by Hondaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
May 23, 2019 -

Route 128 Honda responded

Thank you for sharing your story so that others will know what it's like to be a guest at Prime Honda 128! We are delighted that Chuck walked you through the service process and ordered you transportation to and from your house. We are grateful for your business and recommendation!

May 22, 2019

2019 Honda Accord 2.0T Don't waste your time going anywhere else! Prime Honda is the best Dealership I have ever been to... Salespeople, Management, Service are all awesome! More

by Gary Ferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci, Mark Schelfhaudt, Gesse Lieuoure, Jeremy Kelley
May 22, 2019 -

Route 128 Honda responded

We are thrilled that you would say we're the best dealership you've been to! It's great to hear that your buying process was so easy and that you were back on the road in your new car in no time. Thank you so much for the fantastic review, it means the world to all of us at Prime Honda 128.

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