Route 128 Honda

Fantastic service Rob was my salesman and I can't say enough about how wonderful he was !! I always buy honda and will continue to purchase them Rob was my salesman and I can't say enough about how wonderful he was !! I always buy honda and will continue to purchase them More

excellent service!! I had a great experience at Honda services located in Reading ( MA) the staff is polite, friendly and great professionals. I did not call for an appoi I had a great experience at Honda services located in Reading ( MA) the staff is polite, friendly and great professionals. I did not call for an appointment but I’ve got a great experience. I world recommend it!! More

Maintenance performed as scheduled Prompt, efficient and reliable service. Timeframe was explained . I thought something might be wrong with the breaks, service checked and explained to Prompt, efficient and reliable service. Timeframe was explained . I thought something might be wrong with the breaks, service checked and explained to me what was needed. More

Superior customer service From the initial point of contact to the moment i drove off in my new Honda CR-V, the experience was far superior to any other I have encountered. From the initial point of contact to the moment i drove off in my new Honda CR-V, the experience was far superior to any other I have encountered. I was greeted by Chan, negotiated and worked with Herve, and completed the financial part with Luigi. This trio proved the commitment to customer satisfaction that Prime Honda strives for. They were friendly, non-"salesy" and made themselves available to answer any and all questions. Hervey went above and beyond with keeping me in the loop as to the status of the delivery of my vehicle (registry, accessories, etc.). He went over every single detail about the vehicle. I left the lot knowing how to operate every piece of equipment. Having purchased other vehicles from other dealerships in the area, I can honestly say that Prime Honda has far superior customer service than its competitors. Thank you for a great car buying experience. More

Was really good this is my second leased with the honda 128 the service is very good they do their best to offer us the best I will certainly be back to do business this is my second leased with the honda 128 the service is very good they do their best to offer us the best I will certainly be back to do business with them. More

Honda Sevice Excellent service was provided. Staff kept me informed and offered solutions. The repairs to my vehicle we’re completed within the estimated time th Excellent service was provided. Staff kept me informed and offered solutions. The repairs to my vehicle we’re completed within the estimated time that was provided to me at the time I dropped off my vehicle. More

Car leasing made simple Thanks to Phil,Chris ,Adolfo and the finance man!! They made leasing my new Honda stress-free. I was not pushed to take the up-sell. They located th Thanks to Phil,Chris ,Adolfo and the finance man!! They made leasing my new Honda stress-free. I was not pushed to take the up-sell. They located the car I requested quickly and for a great price , and delivery was professional . I look forward to working with them for my future leases More

Excellent Honda service location Always have a great experience there... service advisors greet you and turn around your car fast and leave it clean . They usually give a discount too Always have a great experience there... service advisors greet you and turn around your car fast and leave it clean . They usually give a discount too! Nice guys! More

Simply the Best, Better Than All the Rest! As a nurse, who depends greatly on reliable transportation, and also being a communications/public relations specialist, I feel it is a priority for m As a nurse, who depends greatly on reliable transportation, and also being a communications/public relations specialist, I feel it is a priority for me to work with a sales person and dealership who values my trust and one on which I can rely upon. I am also a consumer advocate and put a great deal of effort into identifying exactly what I am looking for and comparing costs for the best deal available. I have worked with Honda Gallery in the past and, after having done my due diligence in pricing elsewhere found myself back at their location, now renamed Prime Honda in Reading, MA. I had asked another dealership to find a specific color on the Honda Accord EX I wanted and had been assured they had it. They promised but could not deliver, asked if I would consider a different color, and could not match the price I received from Prime Honda. I must acknowledge that Prime Honda worked diligently to locate and deliver exactly the vehicle I desired. Beyond that, Herve Pierre Louis, as my sales person, was OUTSTANDING, as was the manager, Jeremy Kelley!!! Herve could not do enough to close this deal and was so patient in reviewing all of the features in my new Accord. He took care of each and every detail. He should be the gold standard of customer service anywhere. I had begun to believe that this level service was from days gone by; it was refreshing to see there are still people in sales who know how to provide genuine top of the line service and value their customers! Needless to say, having done my homework before this purchase, I undeniably made the right choice in coming here and, specifically, having the extremely good fortune of working with Herve and Jeremy. Side bar, although I have used a Honda dealership in closer proximity to me for service in the past, I am honestly considering coming here as Herve informed me that they vacuum your vehicle and wash it when you bring it in for service and, if service requires an overnight stay for your vehicle, they arrange a loaner for you with Enterprise! Quite honestly, I never received these perks at Rockingham Honda in Salem, NH, and many of the trusted people I had come to know over the years there, have suddenly seemed to disappear leaving me rather disappointed. Prime Honda (former Honda Gallery) in Reading - honest, reliable, and extremely customer service oriented! More