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Route 128 Honda

Reading, MA

4.3
1,541 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,541 reviews

March 26, 2019

Excellent Absolute excellent service from ST and jeremy. I would recommend coming in and just talking to ST right away. You will not waste your time 100% More

by Shawny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bdc, Socheath. "ST" Tounvann, Jeremy Kelley
Mar 26, 2019 -

Route 128 Honda responded

Thank you Shawny for stopping by to leave Prime Honda 128 a wonderful review! We are thrilled that ST and Jeremy delivered a five-star car-buying experience.

March 24, 2019

Accommodating S.T. was a pleasant and helpful person/salesman to deal with . He actually brought the vehicle I was interested in to my work so that I could test dr More

by Marti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socheath. "ST" Tounvann
Mar 25, 2019 -

Route 128 Honda responded

It was our privilege to help you get into a new vehicle, Marti! We love to hear that S.T. made the process as convenient as possible. Thanks so much for recommending him and Prime Honda 128. We wish you safe and happy driving!

March 23, 2019

Repair work Efficient and informed service at this appointment . I was pleased with how my appointment went and the friendliness of the staff. No complaints at t More

by Nubble20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
Mar 25, 2019 -

Route 128 Honda responded

We are thrilled to hear that you received friendly service during your recent visit to Prime Honda 128! We appreciate you taking the time to share your experience with us, thanks so much.

March 21, 2019

Nicole was the most pleasant and helpful service advisor I h Nicole M is the most pleasant and helpful service advisor I have ever had She worked with me to be sure the work was covered by my extended warranty More

by Honda accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Mar 22, 2019 -

Route 128 Honda responded

It makes us so happy to hear that Nicole is the best service adviser you've ever worked with, what could be better than that? Thank you so much for coming to Prime Honda 128 for your warranty work. If any future issues should arise, we will be here to help.

March 17, 2019

Excellent Salesman I currently own a 2010 Accord, purchased as CPO purchased at the Gallery (now Prime Honda 128). Today my wife and I stopped in with two objectives... More

by daveandtippy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Nelson
Mar 18, 2019 -

Route 128 Honda responded

Dave and Diana - We appreciate your loyalty, and this excellent review! I'm so glad you have had such a great experience working with Chris, and we look forward to welcoming you back when you decide to move forward!

March 16, 2019

In and out Dropped off the night before, was taken care of quickly and told because of the service being done, detailing may run through to the next morning, gla More

by Sheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Gallella
Mar 18, 2019 -

Route 128 Honda responded

Thanks so much for your repeat business! We are thrilled to hear that you've had consistently great experiences with our Service Team. We really appreciate you taking the time to post about your visit and look forward to assisting you next time.

March 16, 2019

Install underguard skies plate The staff was very helpful and friendly. They got what I needed done right away. Quality of work seems good. Pricing was okay but probably accurate. W More

by jjlosco19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Gallella
Mar 18, 2019 -

Route 128 Honda responded

Thank you for the kind words about the Prime Honda 128 team! We are happy to hear that they were able to get your repairs completed quickly. If there is anything else we can assist you with, just let us know.

March 15, 2019

Lack of Professionalizm Finance team was extremely inadequate. General Manager has not returned email as to status of my title. Management has messed up the financing an More

by not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendan Finnigan and Don McGurk, Mark Schelfhaudt
Apr 08, 2019 -

Route 128 Honda responded

We are very grateful for your business and I apologize that your most recent buying experience has been disappointing. I also am truly sorry for the delay in locating your title. I would like to look into this for you - would you please give me a call directly? Thank you, Jeremy Kelley - Sales Manager - 978-222-1149

March 15, 2019

Excellent experience ST handle us the way we want to be treated. No high pressure. He knew the product and was detailed in his explanation. I know I can call on him if n More

by Hondacrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socheath. "ST" Tounvann, Jeremy Kelley
Mar 18, 2019 -

Route 128 Honda responded

What a fantastic review! We are thrilled that you received the service you deserve at Prime Honda 128. We will be here to assist you with all your auto service needs.

March 12, 2019

Purchased a Honda Accord Coupe Sales person GESSE LIEVORE , make sure you see him if you are looking for a car! Relly helpful and was there to inform me with everything. Great c More

by Kevin Shijaku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gesse Lieuoure
Mar 12, 2019 -

Route 128 Honda responded

Hi Kevin - We love to hear from our customers! It's wonderful that Gesse provided helpful service and walked you through the car-buying process. Thanks so much for the awesome review! We hope you are enjoying your new ride.

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