
Route 128 Honda
Reading, MA
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Excellent Absolute excellent service from ST and jeremy. I would recommend coming in and just talking to ST right away. You will not waste your time 100% Absolute excellent service from ST and jeremy. I would recommend coming in and just talking to ST right away. You will not waste your time 100% More
Accommodating S.T. was a pleasant and helpful person/salesman to deal with . He actually brought the vehicle I was interested in to my work so that I could test dr S.T. was a pleasant and helpful person/salesman to deal with . He actually brought the vehicle I was interested in to my work so that I could test drive it and not have to travel out to Reading. He answered all of my questions and concerns. He took care of all the paperwork and the vehicle was ready for me as scheduled. I would definitely recommend to my friends to not only check out Honda Gallery but to ask for S.T. and receive the positive experience that I did. Thank You! More
Repair work Efficient and informed service at this appointment . I was pleased with how my appointment went and the friendliness of the staff. No complaints at t Efficient and informed service at this appointment . I was pleased with how my appointment went and the friendliness of the staff. No complaints at this visit More
Nicole was the most pleasant and helpful service advisor I h Nicole M is the most pleasant and helpful service advisor I have ever had She worked with me to be sure the work was covered by my extended warranty Nicole M is the most pleasant and helpful service advisor I have ever had She worked with me to be sure the work was covered by my extended warranty even though it did not show in your new computer system She has now entered into your system More
Excellent Salesman I currently own a 2010 Accord, purchased as CPO purchased at the Gallery (now Prime Honda 128). Today my wife and I stopped in with two objectives... I currently own a 2010 Accord, purchased as CPO purchased at the Gallery (now Prime Honda 128). Today my wife and I stopped in with two objectives... check out a possible replacement van for her, and consider a CR-V for me. Chris Nelson was our salesman, and he took all the time we were needing to answer our questions and set us up for two test drives. Chris was extremely knowledgeable about the vehicles we interested in, and when we decide to move forward, we will look for him. Dave and Diana More
In and out Dropped off the night before, was taken care of quickly and told because of the service being done, detailing may run through to the next morning, gla Dropped off the night before, was taken care of quickly and told because of the service being done, detailing may run through to the next morning, glad to know that up front. Car was ready when promised and looked great. Everyone was pleasant and thanked me for choosing them for service. Have always had a great experience there! More
Install underguard skies plate The staff was very helpful and friendly. They got what I needed done right away. Quality of work seems good. Pricing was okay but probably accurate. W The staff was very helpful and friendly. They got what I needed done right away. Quality of work seems good. Pricing was okay but probably accurate. Would have been nice to see if the old skie plate could have been fixed before installing the new one, but no biggie! More
Lack of Professionalizm Finance team was extremely inadequate. General Manager has not returned email as to status of my title. Management has messed up the financing an Finance team was extremely inadequate. General Manager has not returned email as to status of my title. Management has messed up the financing and the title and as a result the title cannot be located. This is the 3rd vehicle that I have purchased for the dealership. The first 2 vehicles no issues were identified. I cannot get a response from the General Manager Mark as to the status of my title. Stay away from this dealership. More
Excellent experience ST handle us the way we want to be treated. No high pressure. He knew the product and was detailed in his explanation. I know I can call on him if n ST handle us the way we want to be treated. No high pressure. He knew the product and was detailed in his explanation. I know I can call on him if needed for any help.🤩 More
Purchased a Honda Accord Coupe Sales person GESSE LIEVORE , make sure you see him if you are looking for a car! Relly helpful and was there to inform me with everything. Great c Sales person GESSE LIEVORE , make sure you see him if you are looking for a car! Relly helpful and was there to inform me with everything. Great customer service and understandable. More