Route 128 Honda

Can buying a car be a pleasant experience? I came into The Honda Gallery for a scheduled test drive of a new car I saw on the lot several days earlier. The car I was driving (not to be traded), I came into The Honda Gallery for a scheduled test drive of a new car I saw on the lot several days earlier. The car I was driving (not to be traded), my 2000 Honda Accord also needed immediate service. While I was taking the test drive the other Honda underwent the needed service. When the test drive was finished I returned to the Service Dept. to go over the diagnosis. Once we finished that portion of the service Scott Carlson also mentioned the car was overdue for its 75K mile maintenance as the car had 77K miles on it. I am planning to turn the car over to my grandson to drive to school so I wanted that information so I could hand it over in top shape. The maintenance and repair could not be completed that day so they put me in an Uber to take me home. Before I left I bought the car. There was no need to go anywhere else as I had witnessed Sales, Sale Administration (the paperwork) and Service all in one visit. I had a bad experience at another Honda dealership, the day before, trying to get them to look at my car because of exhaust gas blowing through my heater. I was at the dealership for a test drive of the same car I bought at Honda Gallery. I left that dealership and did not take the test drive as I did not want to deal with their service department any more. My Accord was repaired at the Gallery the next day and I bought the new Honda Accord the same day. I wanted to buy the car at the same dealership where I would have it serviced. That place was and will be The Gallery. So, "Can buying a car be a pleasant experience?", my answer is YES, it was the most pleasant experience I have had in 50 years of buying cars. More

Great experience! Herve was an amazing consultant. He helped me find the perfect car for me and was very informative in the process. This is the second car that my fami Herve was an amazing consultant. He helped me find the perfect car for me and was very informative in the process. This is the second car that my family has bought from Honda Gallery North, and I would definitely recommend this dealership. More

Excellent and fantastic Recently bought a Civic type R. I was helped by Giancarlo and ST. They both are well understanding and service was exceptional! I got the trade in va Recently bought a Civic type R. I was helped by Giancarlo and ST. They both are well understanding and service was exceptional! I got the trade in value that I wanted and with the monthly payments that fit my budget. They are very friendly as well, Kept their words as promised; making sure everything is right and well care for their customer, did a great job and helpful. Best service I have received compared to other dealerships! Would recommend anyone to come here. More

Experience Leasing a Honda from a Honda gallery I’ve given Honda Gallery 5 stars. Let me just say I’ve bought and leased somewhere near 30 cars over my lifetime. I’ve had kias to fords to bmw to Me I’ve given Honda Gallery 5 stars. Let me just say I’ve bought and leased somewhere near 30 cars over my lifetime. I’ve had kias to fords to bmw to Mercedes to Honda’s etc. I’ve dealt with numerous dealerships -plethora of product specialist along with managers. Honda gallery was a cut above anyone I’ve dealt with . Gabe Saad product specialist i couldn’t say enough about. He’s a man whose there because he genuinely enjoys being there and interacting with people (I’ve spoke a great amount with Gabe - beleive me the man dosent have to be there- he chooses too). There’s no pressure from him at all to buy or lease a car. He presents the car of interest in a way that’s different from most (you almost have to go in to see what I’m talking about if interested in a Honda) Sales manager, Don McEwen- I really could go on for paragraphs how amazing he is. Most ethical, honest , straight shooting manager I’ve ever encounter. It was a real pleasure dealing with him right up until delivery he’s there the entire way. He’s actually just a phone call way. He answers texts and calls in an amazing timely fashion for how busy he is. He genuily cares about customers and wants them to be happy. If you’re considering a Honda I can’t recommend Gabe and Don enough. Go in! You’ll see what i mean. Best of luck to future Honda enthusiast m! More

Great customer service Everyone at this location bent over backwards to make sure I was well taken care of. My salesperson, Herve, was really knowledgeable, patient and pas Everyone at this location bent over backwards to make sure I was well taken care of. My salesperson, Herve, was really knowledgeable, patient and passionate. He couldn’t have been nicer. More

Great experience at Honda Gallery in Reading This is my second time purchasing a car from the Honda Gallery. Both times were a pleasant, no pressure experience. Staff is friendly and courteous bo This is my second time purchasing a car from the Honda Gallery. Both times were a pleasant, no pressure experience. Staff is friendly and courteous both in the sales and service departments. I would highly recommend Honda Gallery for your next car purchase. Ask for Richard Carter, truly a pleasure to deal with on my purchase. He was patient and took plenty of time clearly explaining all the new bells and whistles of my new car. More

took car in as vehicle service light came on christine gallella checked service light had gone off. she had the service dept replace air bag on recall, had cabin filter replaced. very helpful. ex christine gallella checked service light had gone off. she had the service dept replace air bag on recall, had cabin filter replaced. very helpful. excellent job. More

Pleasant Richard Carter was extremely helpful and very pleasant! My purchase went smoothly and pretty easy for the most part. This is the second car that I hav Richard Carter was extremely helpful and very pleasant! My purchase went smoothly and pretty easy for the most part. This is the second car that I have purchased from Honda Gallery. More

Outstanding! My Husband & I both purchased cars this past weekend from Honda Gallery - he purchased at 2017 Civic and I purchased a 2019 HRV Sport! We are so ha My Husband & I both purchased cars this past weekend from Honda Gallery - he purchased at 2017 Civic and I purchased a 2019 HRV Sport! We are so happy with our new cars and most importantly the wonderful care, customer service, patience, and knowledge the sales, finance, and management team had! Steven and I both worked with Adolfo Cabrera on the sales team and he was an outstanding help! He knew what we both wanted and was not pushy to make a sale (car buying is a big decision!). Adolfo was patient and when my purchase took a little longer than Steven’s, he kept us in the loop the whole time. We can’t say enough great things about our experience with Adolfo and how much we appreciate his hard work and kindness! Thanks Adolfo! For financing, I worked with Alex and he was great as well. He was patient & knowledgeable about the entire financing process. I am super thankful for this because financing can be an absolute nightmare. He worked hard to get my payments at an affordable amount and a great interest rate as well. Thanks to both of you and Jeremy on the management team for helping us purchase our new cars...we love them! It is safe to say that we’ll be heading back to Honda Gallery for all of our Honda needs in the future :) More

Awesome dealer Don is empathetic, thorough, and by far a true professional. Don is by far a reason to feel safe, not just buying, but sending friends and family to b Don is empathetic, thorough, and by far a true professional. Don is by far a reason to feel safe, not just buying, but sending friends and family to by at Honda Gallery. More