Route 128 Honda

Great Car Buying Experiencd I was a Honda Accord owner for 20 years. My accord was a 2009 and I was in need of an upgrade. I had previously bought with Honda Gallery and had a I was a Honda Accord owner for 20 years. My accord was a 2009 and I was in need of an upgrade. I had previously bought with Honda Gallery and had a great experience. This time a friend referred me to a salesman ST. He explained everything about the CRV and broke it down without a pressure filled sales pitch. I also got a great price on my trade. I was sent to Alex in the business office to finalize the deal he was friendly and made the entire car buying experience a pleasure. I would highly recommend Honda Gallery without question. My niece will be driving next year and I will be back. More

Love this dealership! Now, how many can say that about an experience at a car dealership?!? Not many but, I can. I have nothing but wonderful dealings with the people Now, how many can say that about an experience at a car dealership?!? Not many but, I can. I have nothing but wonderful dealings with the people at the Honda Gallery in Reading, MA. They bend over backwards to help their customers whenever they can. When they can’t, they are honest and tell me the truth. Today was a perfect example. I needed an inspection sticker and a new tire sensor assembly. The Service Advisor, Christine Gallella, knew that I was short on time. She knew how important it was for me to pick my daughter up from school ON TIME. She went out of her way to repeatedly check the status of my car and ensure that the deadline was met- no matter what. She also coordinated the efforts of her fellow team members to ensure that my deadline was met. I was grateful for her efforts because I was finally able to pick my daughter up on time and reschedule the completion of the auto work for another time. 😁 - Billie (A happy CRV Owner) More

Excellent service From the time we walked in to the dealership, we experienced nothing but exceptional service. Both Eric Joseph and Giancarlo Giovanucci were friendly From the time we walked in to the dealership, we experienced nothing but exceptional service. Both Eric Joseph and Giancarlo Giovanucci were friendly and helpful. We never felt pressured. More

Very professional and willing to please I purchased my car at Honda Gallery 6 years ago and have had nothing but great service from them. I can always get an appointment for service when I I purchased my car at Honda Gallery 6 years ago and have had nothing but great service from them. I can always get an appointment for service when I need it and they also provide a shuttle to bring me to work and will also pick you up once your car is ready, Christine Gallella was very professional and responsive to what I needed for service. I would highly recommend this dealership for sales and service. More

Fantastic Service!! The Sales People are terrific and their Service dept is the best!!! Chuck Shaw, the assistant service manager, was especially helpful to me concernin The Sales People are terrific and their Service dept is the best!!! Chuck Shaw, the assistant service manager, was especially helpful to me concerning a problem i was having with my car ! I sent my niece there to buy her new Pilot because of the great service! She bought her Pilot at Honda Gallery because of my referral! I ,without a doubt will lease my next Honda from them!! More

Great service Carlo makes you feel like you’re the only customer in the store. He really focuses on giving you the best. He went above and beyond for my 2nd lease o Carlo makes you feel like you’re the only customer in the store. He really focuses on giving you the best. He went above and beyond for my 2nd lease on a 2018 CRV and also for my parents who ended up leaving with a 2018 CRV as well. He really knows how to make getting a new vehicle simple, easy and affordable. I love my CRV More

Service on my car I took my car in to check that it was in good condition to drive 1500 miles. They made sure that it was going to be safe and gave me peace of mind. a I took my car in to check that it was in good condition to drive 1500 miles. They made sure that it was going to be safe and gave me peace of mind. as always they were wonderful. More

Great Service I was very happy with the service. Chuck got me in and out very quickly. I have brought my CRV here for two years and they always do a great job. I was very happy with the service. Chuck got me in and out very quickly. I have brought my CRV here for two years and they always do a great job. More

Service Went in for an oil change at this location. I was helped by Chuck Shaw who made sure everything went smoothly and that i was a happy customer. I recom Went in for an oil change at this location. I was helped by Chuck Shaw who made sure everything went smoothly and that i was a happy customer. I recommend this location to other customers. More