
Route 128 Honda
Reading, MA
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Great service and friendly people Brought my car in for service. I was in and out in the time they quoted. 4 years of great service Never disappointed with service Brought my car in for service. I was in and out in the time they quoted. 4 years of great service Never disappointed with service More
Fantastic service. Very friendly and helpful. Gesse was amazingly helpful from the moment he said hello. I was impressed by the time he took to travel to RI to have the Very friendly and helpful. Gesse was amazingly helpful from the moment he said hello. I was impressed by the time he took to travel to RI to have the car’s VIN verified and to ensure the registration was complete. He made the experience painless and was also a pleasure to spend time with at the DMV. More
Excellent sales We worked with Gabe during the purchase of a Honda certified pre-owned CRV. We had a great experience. Gabe was flexible and allowed us to take all th We worked with Gabe during the purchase of a Honda certified pre-owned CRV. We had a great experience. Gabe was flexible and allowed us to take all the time we needed to find the vehicle for us. We felt relaxed as he talked us through the car-buying process. We made a purchase at the end of the day, and Gabe took the extra time to get our new car ready to drive off the lot - even though it was well after closing time. We would absolutely work with Gabe again! More
Sticker renewal I have never been disappointed with the service I have received in the last three years I have owned my car. All my questions have been answered when I have never been disappointed with the service I have received in the last three years I have owned my car. All my questions have been answered when asked. Service is friendly and timely. I hope to continue to have a long relationship with the Honda Gallery. More
Happy customer The best thing about my CRV is that it doesn't require much service! The people at Honda Gallery are very welcoming, efficient, explain the service w The best thing about my CRV is that it doesn't require much service! The people at Honda Gallery are very welcoming, efficient, explain the service well, and get the job done. I was especially thrilled to see that Christine G. has joined your team, as I had appreciated many years of connection to/great service from her at my previous car dealer! More
Replacement Key Case I called and spoke with Christine regarding problems with my key. I was given an appointment within an hour and a half. Upon arrival was greeted by Ch I called and spoke with Christine regarding problems with my key. I was given an appointment within an hour and a half. Upon arrival was greeted by Chuck Shaw who is always professional and courteous. Was taken directly to the parts department and introduced to the employee, Chuck, who quickly repaired my key case. All employees were pleasant and professional. This is the type of sercice I have recieved from Honda Gallery since I purchased my car. Great group of staff. Thanks. More
Great experience Rob Giovanucci was very patient and helped with all our our requests to lease our new car. Was willing and helpful and helping us find and purchase o Rob Giovanucci was very patient and helped with all our our requests to lease our new car. Was willing and helpful and helping us find and purchase our new Honda pilot. This is our 2nd time leasing and working with him. He's great! We would not hesitate to send our friends in need of a vehicle to meet with him. He helps make this experience less stressful! More
Honda Accord Service I had an excellent experience with the service department on 9/19/2018. The oil change and tire rotation was performed in less than an hour. I had an excellent experience with the service department on 9/19/2018. The oil change and tire rotation was performed in less than an hour. More
First experience---Lasting impression Needed to find a reputable dealer who specialized in people first. Most mechanics can fix a car, but do you want to deal with the aggravation and pre Needed to find a reputable dealer who specialized in people first. Most mechanics can fix a car, but do you want to deal with the aggravation and pressure that can surround most visits. From beginning to end, each person was polite and well mannered. I would deal with Christine all day long. Pleasant, knowledgeable and respectful. I was informed, reassured and totally pleased when I left. It was a pleasure to meet Dave and Ralph as well Brianna. You have my attention now. I will be referring more people to Christine for service, and Honda Gallery for autos. Nice job! More
Efficient and professional I stopped to schedule an appointment, and instead in an hour, my car was checked out , fluids were topped off and it was washed. I was greeted with I stopped to schedule an appointment, and instead in an hour, my car was checked out , fluids were topped off and it was washed. I was greeted with enthusiasm. It is important that customers know you want their business. More