Route 128 Honda

Service issue I called the dealership around 12:15 in the afternoon as all of my indicator lights lit up like a Christmas tree out of nowhere. I spoke with a very n I called the dealership around 12:15 in the afternoon as all of my indicator lights lit up like a Christmas tree out of nowhere. I spoke with a very nice girl, I think her name was Kenzie, who told me she had an opening at 1 but if I was early or late that it was no worries. I got there at about 1:15 and as promised took me right in. I was directed to Chuck, a service advisor. He asked me what was going on with the vehicle and told me what to expect. He asked me if I wanted to wait and I said no problem. Took a bit longer than expected but he came over and checked on me several times letting me k ow what they were doing. After about 2 hours or so, he explained what went wrong and that it was all warranties and on my way I went More

Fabulous Service I have had only excellent experiences at Honda Gallery. From the staff who answers the phone, to the people who check you in, to the mechanics and th I have had only excellent experiences at Honda Gallery. From the staff who answers the phone, to the people who check you in, to the mechanics and those who check you out of the service center, EVERYONE is kind, helpful and thorough. And if there happens to be a scheduling issue, people like Chuck Shaw or Vinny make it work so that you feel compensated and treated fairly. It's rare to find such incredible customer service these days, hence, I'm thrilled I found Honda Gallery in Reading to service my Honda. And did I mention that both Chuck and Vinny use their great senses of humor to help you through. More

Excellent This a great service place, i worked with chuck.I leased a 2017 Honda Accord from Atamian Honda and needed my car check for a battery which the warran This a great service place, i worked with chuck.I leased a 2017 Honda Accord from Atamian Honda and needed my car check for a battery which the warranty is close to expire and they hesitated to honor it, I scheduled with Honda Gallery they honored the warranty with no hesitation they replaced my battery ,i really appreciate their service as I'm sure will anyone else, to top it of chuck provided a free oil change Please avoid Atamian Honda More

fabulous and very accomodating I have purchased several cars over the years and have dealt with many different sales managers and salespeople. My experience with Carlo Giovannucci I have purchased several cars over the years and have dealt with many different sales managers and salespeople. My experience with Carlo Giovannucci and Erik Joseph was as smooth as friends talking about purchasing a car. Very relaxing and I know the deal was extremely fair as I did my diligent shopping! Highly recommend this dealership! More

Worth the drive The Honda Gallery is 65 miles from my house. I probably pass 65 other dealerships on my way there. But it was well worth the drive. Herve Pierre-Lo The Honda Gallery is 65 miles from my house. I probably pass 65 other dealerships on my way there. But it was well worth the drive. Herve Pierre-Louis, Carlo Giovannucci and Chan Sorm made buying my certified used vehicle a painless experience. More

Amazing experience The sales guy Gesse And manger Alex explained everything in depth and gave me. Great deal. It was a great experience to buy my car from this place. The sales guy Gesse And manger Alex explained everything in depth and gave me. Great deal. It was a great experience to buy my car from this place. More

The Highest Recommendation I Can Give I leased a new CRV 2018 from the Honda Gallery. Carlo, the Pre-Owned Director, gave me a good price on the Element that I was trading in. What I was I leased a new CRV 2018 from the Honda Gallery. Carlo, the Pre-Owned Director, gave me a good price on the Element that I was trading in. What I was most impressed with was that at the time I came in the dealership, they were very busy. Carlo asked if I could wait for a few minutes, and then when he came over he treated me as if I were the only customer around. Obviously, this meant a lot as evidenced by the fact that the next day I leased a new car. My experience with other dealerships was very different. I was familiar with the service department because I had my Element serviced there for several years. Hands down, the best service department I have ever gone to. Not only are the technicians superior, but everyone in the service department are wonderful and generous people-what a pleasure! Thank you Ed, Nicole and Monica. The sales people that I worked with (Matt and Herve Pierre) were fantastic! Everything went so smoothly. In this day and age where professionalism and respect for the customer are in short supply, the Honda Gallery is truly an automotive work of art. More

Great experience We bought a used Honda Pilot from Eric. Felt as if we got a fair deal. Eric was a pleasure to work with. He kept us informed, treated us respectful We bought a used Honda Pilot from Eric. Felt as if we got a fair deal. Eric was a pleasure to work with. He kept us informed, treated us respectfully, and went the extra mile. Thanks! More

nice car buying expierience, we had a good car buying experience, Knowledgeable sales person, open conversation, and zero feeling pressurized. Seemed to have quality inventory. Sh we had a good car buying experience, Knowledgeable sales person, open conversation, and zero feeling pressurized. Seemed to have quality inventory. Showroom was clean and tidy More