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Route 128 Honda
Reading, MA
1,538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,538 reviews
September 07, 2018
fabulous and very accomodating I have purchased several cars over the years and have dealt with many different sales managers and salespeople. My experience with Carlo Giovannucci I have purchased several cars over the years and have dealt with many different sales managers and salespeople. My experience with Carlo Giovannucci and Erik Joseph was as smooth as friends talking about purchasing a car. Very relaxing and I know the deal was extremely fair as I did my diligent shopping! Highly recommend this dealership! More
by RonAnn
Employees Worked With
Erik Joseph
September 06, 2018
Worth the drive The Honda Gallery is 65 miles from my house. I probably pass 65 other dealerships on my way there. But it was well worth the drive. Herve Pierre-Lo The Honda Gallery is 65 miles from my house. I probably pass 65 other dealerships on my way there. But it was well worth the drive. Herve Pierre-Louis, Carlo Giovannucci and Chan Sorm made buying my certified used vehicle a painless experience. More
by Leah P
Employees Worked With
Philip Ralowicz, Robert Giovannucci, Herve Pierre-Louis, Chan Sorm
September 06, 2018
Amazing experience The sales guy Gesse And manger Alex explained everything in depth and gave me. Great deal. It was a great experience to buy my car from this place. The sales guy Gesse And manger Alex explained everything in depth and gave me. Great deal. It was a great experience to buy my car from this place. More
by Raylous
Employees Worked With
Gesse Lieuoure
September 06, 2018
The Highest Recommendation I Can Give I leased a new CRV 2018 from the Honda Gallery. Carlo, the Pre-Owned Director, gave me a good price on the Element that I was trading in. What I was I leased a new CRV 2018 from the Honda Gallery. Carlo, the Pre-Owned Director, gave me a good price on the Element that I was trading in. What I was most impressed with was that at the time I came in the dealership, they were very busy. Carlo asked if I could wait for a few minutes, and then when he came over he treated me as if I were the only customer around. Obviously, this meant a lot as evidenced by the fact that the next day I leased a new car. My experience with other dealerships was very different. I was familiar with the service department because I had my Element serviced there for several years. Hands down, the best service department I have ever gone to. Not only are the technicians superior, but everyone in the service department are wonderful and generous people-what a pleasure! Thank you Ed, Nicole and Monica. The sales people that I worked with (Matt and Herve Pierre) were fantastic! Everything went so smoothly. In this day and age where professionalism and respect for the customer are in short supply, the Honda Gallery is truly an automotive work of art. More
by steven
Employees Worked With
,Monica -service 5 star, Nicole Michaud, Ed Wallace, Herve Pierre-Louis, Giancarlo "Carlo" Giovannucci, Matt Eckhardt
August 29, 2018
seamless transitioning to new car I purchased a C.P.O. vehicle for my wife from Herve Pierre-Louis. Once we decided on a vehicle we were driving it off the lot in just a few days and o I purchased a C.P.O. vehicle for my wife from Herve Pierre-Louis. Once we decided on a vehicle we were driving it off the lot in just a few days and on time as promised. This was our 2nd purchase from Honda Gallery since 2014 and the service was just as good if not better than before. More
by Paul J
Employees Worked With
Herve Pierre-Louis, Giancarlo "Carlo" Giovannucci, Chan Sorm, Don McEwen
August 28, 2018
Great experience We bought a used Honda Pilot from Eric. Felt as if we got a fair deal. Eric was a pleasure to work with. He kept us informed, treated us respectful We bought a used Honda Pilot from Eric. Felt as if we got a fair deal. Eric was a pleasure to work with. He kept us informed, treated us respectfully, and went the extra mile. Thanks! More
by Pilot
Employees Worked With
Eric
August 27, 2018
nice car buying expierience, we had a good car buying experience, Knowledgeable sales person, open conversation, and zero feeling pressurized. Seemed to have quality inventory. Sh we had a good car buying experience, Knowledgeable sales person, open conversation, and zero feeling pressurized. Seemed to have quality inventory. Showroom was clean and tidy More
by rugby ball
Employees Worked With
Gesse Lieuoure
August 27, 2018
exceeded my expectations Hands down the most positive car buying experience I’ve had. From the sales person, to the manager, to the business manager, I experienced to notch c Hands down the most positive car buying experience I’ve had. From the sales person, to the manager, to the business manager, I experienced to notch customer service. I felt very well taken care of and not pressured at all. All team members were friendly, helpful and took the time and steps needed to exceed my expectations. Great inventory and straightforward approach to sales and service. This was a process I was dreading, and it ended up to be a great experience all around. Highly recommend. More
by JulieW
Employees Worked With
Herve Pierre-Louis, Giancarlo "Carlo" Giovannucci
August 25, 2018
Great Recovery After having a negative experience due to a misunderstanding My wife and I returned to the Honda Gallery the very next day in response to a call from After having a negative experience due to a misunderstanding My wife and I returned to the Honda Gallery the very next day in response to a call from Mark Schelfhaudt. . The staff at the gallery we met with couldn’t have been nicer. They explained the reason for the misunderstanding, which was more than plausible. Bottom line is we finished up leasing a new CR-V, and when the time comes for us to lease/purchase our next vehicle there is no doubt we’ll return to the Honda Gallery. In addition to the Honda Gallery staff we worked with noted below we’d like to include Alex Salcedo, Business Manager. More
by MaxMurph
Employees Worked With
Chan Sorm, Mark Schelfhaudt, Brendan Finnegan, Don McEwen
August 24, 2018
Great customer service Herve was great to work with from start to finish. He was very sincere and honest in his appraisal and was not at all high pressure in making the s Herve was great to work with from start to finish. He was very sincere and honest in his appraisal and was not at all high pressure in making the sale. I got a fair trade on my trade in and am very happy with my new car. MCyr More
by mcyr
Employees Worked With
Herve Pierre-Louis
