
Route 128 Honda
Reading, MA
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Most Pleasant Experience The minute I shook hands with Herve, i instantly felt comfortable and at ease. He is a true professional and was totally understanding of what I was The minute I shook hands with Herve, i instantly felt comfortable and at ease. He is a true professional and was totally understanding of what I was looking for in a vehicle, overall. He put absolutely no pressure on me which was a welcome surprise! This was definitely the most positive experience I've had purchasing a vehicle so I'll be sure to come back in the future. I will also recommend the Honda Gallery to my family and friends. Hats off to Herve! More
Great experience Herve is an excellent salesman. Doesn't pressure you whatsoever, which is what made it such a pleasurable experience. Our first time buying a car at H Herve is an excellent salesman. Doesn't pressure you whatsoever, which is what made it such a pleasurable experience. Our first time buying a car at Honda Gallery, we certainly will go back again. More
Excellent service and attention to detail Carlo and Ricky were excellent. No nonsense, straight forward and honest in discussing sale of used Ford Flex.Ricky had Flex ready to go when I came i Carlo and Ricky were excellent. No nonsense, straight forward and honest in discussing sale of used Ford Flex.Ricky had Flex ready to go when I came in to close on the car. Junior Rodriguez is the first positive experience I have had in a Car Dealership finance department. He was efficient, clarified any questions and was a pleasant manager deal with. The team at Honda Gallery Used cars is awesome! More
Best dealership around! I had a great experience purchasing my CRV at the Honda Gallery of Reading. Chuck Tsouprakos was very forthcoming, honest and a pleasure to work wit I had a great experience purchasing my CRV at the Honda Gallery of Reading. Chuck Tsouprakos was very forthcoming, honest and a pleasure to work with. He provided me with excellent customer service and spent a lot of time ensuring I knew everything I needed to know about my new vehicle. It was so nice not to feel pressured!!! He followed up with me a few times to make sure all my questions were answered. Compared to other dealerships, Reading Honda Gallery gave me the lowest price. I thought management (Matt Curran and Alex Schelkin) went above and beyond to make sure I was a satisfied customer. Anthony Sacco help me with my financing and was fast and efficient. Overall, I am extremely pleased with my experience and would highly recommend Honda Gallery to anyone looking to purchase a vehicle. More
Most helpful salesperson ever Herve was an absolute pleasure to work with. The first time I sat down with him and listed out what I was looking for, he understood completely and wo Herve was an absolute pleasure to work with. The first time I sat down with him and listed out what I was looking for, he understood completely and worked with me on both getting a great price for my new car and a great price on the trade-in. He was excellent at communication, giving me his personal number for texts and keeping me up to date on the status of my vehicle. I'd recommend anyone I know to work with him. More
Buyer Beware I came to Honda Gallery hoping to do business with them as their location is so convenient for us. The 2014 Honda Pilot I had seen advertised there h I came to Honda Gallery hoping to do business with them as their location is so convenient for us. The 2014 Honda Pilot I had seen advertised there had already sold, but I test drove a 2013 Pilot and liked the vehicle. Their asking price was not competitive so I tried to negotiate by asking for more on my trade-in. At that, they suggested I sell my trade-in myself. Eventually, I moved on to another dealer advertising a Pilot with similar age and mileage. I did sell my trade-in for cash to a local used car dealer. After I had moved on, Honda Gallery got back in touch and upped their offer for my trade-in. When I didn't bite, the sales manager "guaranteed" I could not sell it for what he was offering. In fact, I had already sold it for $300 more. Thanks, but no thanks. More
My leasing experience My first impression was how calm, low pressure and professional Herve was. He asked all the right questions to navigate me towards the vehicle that wo My first impression was how calm, low pressure and professional Herve was. He asked all the right questions to navigate me towards the vehicle that would satisfy my needs.I was extremely comfortable throughout the process and would strongly recommend Honda Gallery to anyone. More
Sales Rep was knowledgeable, personable put our needs first. Our sales person Herve was great, he spent time understanding what out needs in a car were and showed us several modes that could meet our needs. Her Our sales person Herve was great, he spent time understanding what out needs in a car were and showed us several modes that could meet our needs. Herve was also very knowledgeable about the features or each model and what the trade offs would be if we choose one model over another. The interactions with the sales manager (Alexander) were a little painful we went round a bit and ended up were we started. This is not really needed in today's world of internet pricing etc when we are usually talking about a few hundred dollars one way or the other. Finally when we picked up the car Herve spent time with us going all the cars safety and convince features making sure we were comfortable setting up and customizing to our liking. More
Great Experience buying my car! Really nice experience. I knew what I wanted and told my sales person Herve what it was. Herve was polite and easy-going--a really good guy who is goo Really nice experience. I knew what I wanted and told my sales person Herve what it was. Herve was polite and easy-going--a really good guy who is good at his job. And Carlo helped with my trade in which I felt was fair to all parties. No hard sell. Everyone respectful. Even had a nice conversation with Aaron Santana while we processed payment, etc. Walked out with a great car and a good feeling about Honda Gallery. More
Kanita is Awesome Kanita was amazing. she took the time to tell us about all our options. she was able to help get the process rolling quickly -- We all know it take Kanita was amazing. she took the time to tell us about all our options. she was able to help get the process rolling quickly -- We all know it takes a while to buy a car... but Kanita and her team did do everything they could to make sure we were well informed and "on time" More